I can't access some sites like facebook

[Erkronos]

For a week I am having trouble in entering facebook. I keep getting 'connection reset' problem. Or if I enter the site and can't post comments nor like shares from other people. I deleted all of the cookies and no help at all. Please help me. It is my birthday and I need to thank people who remembered my birthday.

What it is the problem.

 

[Erkronos]

Please I need help!

 

[Hopalong X]

What browser are you using?

You ask for help but provide no info.

 

[lorddenis]

1 there is no need to double post
2 you didnt provide any info and yet you expect for us to know whats wrong
3 when somevone knows whats wrong that person will post it. not evryvone is up here all the time... people that help here also have real lives so they cant reply so fast.
4 patience is golden.
5 there is no need for "Caps Lock"
6 i think its a problem with java... do you have the latest version ?

 

[boohbah]

happy birthday erkonos.......ah! unnecessary comment SORRY

 

[Jonathan_King]

Happy birthday!

Have you tried using another browser? Do other sites have the same problem?

Now bless Facebooks's heart, but it is the buggiest site I have ever seen. 25% of the time, it fails to load for whatever reason.

I'm assuming you suffered for over 3 hours, but is the problem still going on?

 

[mickey megabyte]

don't worry, it's only 1's and 0's

 

[Darician]

I went to Facebook.com right now and it seems to be working just fine. I also accessed it 3 hours ago and this morning about 12 hours ago and it also was working just fine. What browser are you using? Additionally, can you access other websites without any issues? Also, are you on your home network or on a corporate network? You noted this has been happening for a week, have you tried another browser instead of what you are using? And if you have any other computers on this same network, have you tried accessing the website on one of them to see if it's just this PC or your network.

Echoing what others have said, you can't come in here and practically give no information except "I can't access facebook.com" and expect us to get an answer immediately. That's like going to a doctor and saying to him "I feel lousy. Now, tell me what's wrong with me, and no dumb suggestions." That ain't gonna work.

 

[Jonathan_King]

Let's not give the OP too hard of a time. After all, our job is to help, not just give solutions. If he has done something wrong, report the post, and let the mods take care of it.

 

[Erkronos]

I use Firefox and Chrome. When Mozilla can't access that site I go to Chrome then it works. When that problem happens I go back to Mozilla and vice versa. On IE9 there is no hope at all it doesn't open. I googled this trouble and many people faced this problem.

I got this funny story from a person facing this problem: On his computer he can't open facebook at all and he thought that his account has some troubles. After a week of facing this problem, he went to a foreign and he went to the internet cafe. Surprisingly, his account opened without any trouble

So I guess there is problem with the PC itself. I don't want to format again because I installed a lot of big softwares. I hope the info I gave is better guys. Thanks!

 

[Jonathan_King]

I suggest you update/reinstall Java, as one other guy recommended: java.com: Java + You

 

[roncerr]

I haven't noticed the Java cup in the systray when using Facebook. Is seems very few sites use it these days. It's possible that some of the Facebook apps my require it but it shouldn't be necessary for just opening the home page. You'd think that if the "Facebook won't open" problem had a simple solution it would be in Facebook's help section.

 

[Erkronos]

I suggest you update/reinstall Java, as one other guy recommended: java.com: Java + You

I have installed Java for Chrome now let's see if it is going to work smooth.

 

[SledgeDG]

I'm with Jonathan King here and say
Facebook is the most messed up Piece of Garbage I've seen in a long time.
I used to manage 3-4 accounts and there was always one you couldn't log on to (sometimes for internal fb upgrades sometimes for no apparent reasons). But I
I've never seen any use of Java. What they do use heavily tho is JavaScript.
So after I blocked most of the annoying ads, there was an improvement in reliability. (It seemed that at peak times some of the advertisers timed out for me and thus affected the load of the whole page.

What you could try to establish, if the reason is the connection or s/th else:
Open a command line and enter

ping www.facebook.com

after you pressed ENTER, put in

ping 69.63.189.26

If there is big difference in response time between those 2, or if only the ping with the IP number works, you have a DNS problem.
Try that first and report back

-DG

 

[Pusspa]

maybe your ie9 is 64bit with no flash support? have u tried 32bit iexplorer?

 

[Erkronos]

I tried the ping SledgeDG and;
facebook = 193ms
ip = 128ms

Huge difference so what should I do?

 

[SledgeDG]

0.1 second difference...not what I would call really huge...I expected the first one not to go through at all.
Then I would have asked you to flush the DNScache (cmd, right click/run as administrator and put in

ipconfig /flushdns

Then I would check C:\Windows\System32\drivers\etc\hosts for detours concerning facebook (hosts is normally hidden, so make sure, hidden files are shown)
That's a fav. prank for mischievous brothers, overprotecting parents etc.
but since they both pings go through it's got to be something else.
Seeing, how ping IP is slightly faster, let's use that to our advantage:
Open C:\Windows\System32\drivers\etc\hosts in notepad

under the line
#127.0.0.1 localhost
enter
69.63.189.26 facebook.com (NO # at the start !!) save and quit, reboot and try again.

What it does: the Request to solve the IP for facebook isn't send to your DNS anymore The OS grabs it right from the hosts file.
But that can't be all...are you sure you don't use any software that blocks fb??
What have you installed before it stopped working?
Do you have a restore point before that date by any chance?

-DG

 

[Erkronos]

I remember that after installing facemoods (because I was forced to install it for a certain program I wanted) my facebook is screwed up. I uninstalled but no luck at all. Before that I gave my PC to my dad and he was installing drivers and softwares for Samsung Galaxy S. But still I don't know the cause.

 

[SledgeDG]

I'm away from facebook for quite a while (amazing how much spare time I have all of a sudden:roflmao:
So I have no way of knowing what this Facemoods even changes.
So it might as well be caused by those cellphone drivers.

I would say just for sh*ts and giggles, let's disable all the autostart programs just to see if it has any effect on fb.
Click on the orb and enter msconfig in the search dialog.
In msconfig go to the startup tab and disable everything that isn't antivirus or firewall.
Leave the other tabs alone.
Click ok and reboot. If there is no change you can enable those programs again, if you like.
If fb loads after that we'll have to go through the list to find the culprit.
a screenshot would be helpful then.

-DG

 

[Erkronos]

I guess my final decision is formatting