I can't connect to the internet

CCCP SUKA

New member
Local time
4:07 AM
Messages
2
Ok, I just purchased a Motorola SB6121 Modem and I plugged in. I have an Ethernet cable connected to the Modem from my computer as well as a Coaxial cable.

All lights are on and the modem tells me that I am connected to the internet.

5
Picture: Image - TinyPic - Free Image Hosting, Photo Sharing & Video Hosting

Local Area Connection says that it's unidentified.

5
Picture: Image - TinyPic - Free Image Hosting, Photo Sharing & Video Hosting

Please help :(
 

My Computer My Computer

At a glance

Windows 7 Ultimatei7 26004096 DDR3 MBATI 6970 FTW
Computer Manufacturer/Model Number
N/A (UBER 1337 COMPUTER)
OS
Windows 7 Ultimate
CPU
i7 2600
Motherboard
N/A (UBER 1337 MOTHERBOARD)
Memory
4096 DDR3 MB
Graphics Card(s)
ATI 6970 FTW
Sound Card
Who needs sound when you have a computer?
Monitor(s) Displays
27'' (Way bigger than a can of pringles)
Hard Drives
1 TB WD
PSU
N/A
Case
Awesome
Cooling
Custom Communist Cooling Protection (CCCP Cooling)
I don't know how things are in the USSR but here in the USA one must contact their ISP and have them setup your modem to their network.
 

My Computer My Computer

At a glance

Windows 7 Pro x64AMD FX 4100 4 Core 3.6GHz AM3+16GB G.Skill RipjawsXRadeon 6850
Computer Manufacturer/Model Number
Home build
OS
Windows 7 Pro x64
CPU
AMD FX 4100 4 Core 3.6GHz AM3+
Motherboard
ASROCK 970 Extreme3
Memory
16GB G.Skill RipjawsX
Graphics Card(s)
Radeon 6850
Sound Card
ASUS Xonar D1
Monitor(s) Displays
ASUS 23" LCD
Hard Drives
SSD 120GB
WD 750GB Black series
WD 640GB Black series
PSU
700W
Case
Antec 100
Cooling
Hyper 212 Plus
Internet Speed
50MB
I agree with MGP, you will need to call your ISP most likely. I know because i had experience myself. I was being charged modem leases fee so i went out and bough my own cable modem. Had to call them game them a few ip/mac addresses and it was finally working. Only downfall was technical support could no longer assist if the main troubleshooting tips did not work and would assume the fault was with my Modem hardware.
 

My Computer My Computer

At a glance

Windows 8 64 bit PROAMD Phenom X4 9100e2GB X2 DDR2Sapphire HD 6850
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Gateway / Slight Modifications
OS
Windows 8 64 bit PRO
CPU
AMD Phenom X4 9100e
Motherboard
Gateway RS780
Memory
2GB X2 DDR2
Graphics Card(s)
Sapphire HD 6850
Sound Card
Integrated
Monitor(s) Displays
Gateway 19" + Dell 19"
Screen Resolution
1440X900 sometimes 2880 by 900
Hard Drives
WD 80GB
WD 640GB
WD 1,000GB
PSU
Antec BP 550watts
Case
Antec 300
Cooling
Stock Cooling
Keyboard
Saitek Eclipse II
Mouse
Gigabyte GM-M6800
Internet Speed
D: 30Mbps U:4Mbps
Antivirus
Avast version 8
Browser
Internet Explorer ver 10 64 bit
Other Info
This is my work computer.
I have another laptop running Windows 7 64 bit.
Another PC running Windows 8 64 bit pro.
Total of 3
Hold on, according to your second picture, it shows that your "Wireless network connection" has internet access (based on the green bars symbol in the bottom left of its icon). Or at least a connection to a router without any problems, and I'm pretty sure it's supposed to show something else if it doesn't have internet access. Are you getting internet access through wifi to your computer?

Anyway, your ISP should definitely be able to help you. But you may need a router to connect your computer to the internet with an Ethernet cable, it just depends on how your modem works. Some work as both a modem and a router, some don't.
 

My Computer My Computer

At a glance

MS Windows 7 Ultimate 64-bit SP1Intel Mobile Core 2 Duo T6400 @ 2.00GHz, Penr...4.00 GB Dual-Channel DDR2 @ 399MHz (6-6-6-18)Mobile Intel(R) 4 Series Express Chipset Fami...
Computer Manufacturer/Model Number
Dell Inspiron 1545
OS
MS Windows 7 Ultimate 64-bit SP1
CPU
Intel Mobile Core 2 Duo T6400 @ 2.00GHz, Penryn 45nm
Motherboard
Dell Inc. 0G848F (Microprocessor)
Memory
4.00 GB Dual-Channel DDR2 @ 399MHz (6-6-6-18)
Graphics Card(s)
Mobile Intel(R) 4 Series Express Chipset Family (Integrated)
Sound Card
IDT High Definition Audio CODEC
Monitor(s) Displays
Generic PnP Monitor (DPMS) (1366x768@60Hz)
Screen Resolution
1366x768 (16:9)
Hard Drives
2TB External, with ~1TB partition booting OS
PSU
Laptop
Case
Laptop
Cooling
Laptop vent
Keyboard
Laptop
Mouse
Touchpad, and Logitech wireless USB mouse.
Internet Speed
~150 kb/s
Other Info
I'm running Windows COMPLETELY off a 2TB portable hard drive (since my 300GB internal drive just isn't big enough). It works exactly the same as it would normally, only it has to be constantly connected to my USB port. Obviously. I'll show you how to do it, if you ask! It's pretty cool.

Specs via Speccy
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