Solved I cant move files and am getting the following error message...

DeemSLeep

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I can't move files or rename them, and i keep getting the error message "Could not find this item" and "this file is no longer located in..." Tried contacting support but they were no help
 

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Windows 7 Home Premium 64-bit
OS
Windows 7 Home Premium 64-bit
Does this happen for all files or just a handful of files in a particular folder?
 

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Windows 7 Ultimate x64/Windows 8 Consumer Pre...Intel Pentium Dual Core E6700 3.2GHzStrontium 8192MB DDR3 1333Mhzmsi GeForce N560GTX-M2D1GD5 1GB
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Ultimate x64/Windows 8 Consumer Preview x64/Ubuntu 11.04
CPU
Intel Pentium Dual Core E6700 3.2GHz
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ASUS P5G41T-M LX
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Strontium 8192MB DDR3 1333Mhz
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msi GeForce N560GTX-M2D1GD5 1GB
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Realtek HD Audio
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CHIMEI CMV 221D 22"
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1680x1050
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Seagate Barracuda LP Green 3.5'' 2TB Internal HDD 5900RPM + WD Elements Desktop 1TB External HDD 7200RPM
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SHAW Viper-1500w Gaming PSU
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Black eMaxx ATX Mini Tower Case
Keyboard
Microsoft Wireless Keyboard 1000
Mouse
Microsoft Wireless Optical Mouse 2000
Internet Speed
100GB @ 4.76Mbps
That happens when the file is somehow moved or deleted, but the corresponding record was not changed yet. Usually a refresh - or re-login - would simply get rid of the phantom file. Of course in this case you would not be able to open the file either.

Can you open the file in question or you are getting the same error message when you try to open the file?
 

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Windows 7 Ultimate (x64)Q66008 GBATI Radeon HD 2600 XT
Computer Manufacturer/Model Number
Dell Inspiron 530
OS
Windows 7 Ultimate (x64)
CPU
Q6600
Memory
8 GB
Graphics Card(s)
ATI Radeon HD 2600 XT
Monitor(s) Displays
Samsung Syncmaster P2450
Screen Resolution
1920x1080
Hard Drives
Samsung HD103UJ
Samsung HD501LJ
Internet Speed
25 Mb/s
I would agree that it is because the file has been deleted but the record has not. You might be able to recover the file by using a recovery program. i would suggest trying one from ninite.com
 

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Windows 7 Home Premium (64bit)AMD Phenom II X4 965e @ 4000MHz4096MB DDR3-SDRAMNvidia GTX 560 Ti
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Windows 7 Home Premium (64bit)
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AMD Phenom II X4 965e @ 4000MHz
Motherboard
Gigabyte GA-870A-UD3
Memory
4096MB DDR3-SDRAM
Graphics Card(s)
Nvidia GTX 560 Ti
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N/A
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1x 32" LCD, 1x 24" LED, 1x 19" LED
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1920*1080
Hard Drives
1x 1TB system drive
2x 2TB storage drive
PSU
850w modular
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NZXT Phantom Red
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Liquid Cooling
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5.0Mb
Hi, tryTHIS to see if it is of any help. It appears you have deleted the file(s) and this should help you recover them.
 

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Windows 7 Ultimate X64 SP1Intel i5-2550K, Differing ~4.4-4.8GHz No buil...16GB G.Skill Sniper 1866MHz @ 2133MHz 2x8GBASUS GTX650TIB-DC2OC-2GD5, (650TI Boost)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Built Desktop By DataTech
OS
Windows 7 Ultimate X64 SP1
CPU
Intel i5-2550K, Differing ~4.4-4.8GHz No built in GPU
Motherboard
ASUS P8Z68-V PRO/GEN3
Memory
16GB G.Skill Sniper 1866MHz @ 2133MHz 2x8GB
Graphics Card(s)
ASUS GTX650TIB-DC2OC-2GD5, (650TI Boost)
Sound Card
Onboard Realtek 5-1
Monitor(s) Displays
Samsung P2570HD
Screen Resolution
1920x1080
Hard Drives
Samsung 840 Pro 256GB SSD for OS, 500GB Seagate Constellation (Enterprise drive) for Data
PSU
Corsair HX650W
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Inwin Dragon Rider
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Hyper 212 EVO w/two Noctua fans, push-pull, @1300 RPM
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E-Z Eyes, bright yellow keys with large characters
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steelseries SENSEI Laser Pro Gaming
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48-51Mbs Mbs down, 11 Mbs up Xfinity Cable
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Norton Internet Security 2013
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IE 10, Opera, Pale Moon if needed
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4 case fans, LG BluRay-RE, ASUS DVD-RW, Mr. Fusion power supply, 1.21 gigawatts.
I'm sorry but this happens to every file in the C: drive, it is not just one or two files
 

My Computer My Computer

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Windows 7 Home Premium 64-bit
OS
Windows 7 Home Premium 64-bit
If I click try again, it works and i can move and rename but i have to click it every single time
 

My Computer My Computer

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Windows 7 Home Premium 64-bit
OS
Windows 7 Home Premium 64-bit
Hello DeemSLeep, and welcome to Seven Forums.

You might see if this may fix this error for you. It's for Vista, but should apply to Windows 7 as well.

Cannot Rename or Move a File or Folder in Vista Fix - Vista Forums

If not, then as a test, create a new administrator account to see if it works properly in it. If so, you could just copy over what you want from your old user account's folders to the new account's, and delete the old account if you like when finished.
 

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64-bit Windows 11 Pro for WorkstationsIntel i7-8700K OC'd to 5 GHz64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600...ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self built custom
OS
64-bit Windows 11 Pro for Workstations
CPU
Intel i7-8700K OC'd to 5 GHz
Motherboard
ASUS ROG Maximus XI Formula Z390
Memory
64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz
Graphics Card(s)
ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Sound Card
Integrated
Monitor(s) Displays
2 x Samsung Odyssey G7 27"
Screen Resolution
2560x1440
Hard Drives
1TB Samsung 990 PRO M.2,
4TB Samsung 990 PRO PRO M.2,
TerraMaster F8 SSD Plus NAS
PSU
Seasonic Prime Titanium 850W
Case
Thermaltake Core P3
Cooling
Corsair Hydro H115i
Keyboard
Logitech wireless K800
Mouse
Logitech MX Master 4
Internet Speed
2 Gb/s Download and 100 Mb/s Upload
Antivirus
Malwarebyte Anti-Malware Premium
Browser
Google Chrome
Other Info
Logitech Z625 speaker system,
Logitech BRIO 4K Pro webcam,
HP Color LaserJet Pro MFP M477fdn,
APC SMART-UPS RT 1000 XL - SURT1000XLI,
Galaxy S23 Plus phone
It doesnt apply to windows 7 because in step 2, you have to download vista registry files and i have windows 7, i doubt those registry files will work..also i tried creating a new admin account but the problem continues there as well
 

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Windows 7 Home Premium 64-bit
OS
Windows 7 Home Premium 64-bit
Please give the REG file a try. It should apply to Windows 7 as well.
 

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64-bit Windows 11 Pro for WorkstationsIntel i7-8700K OC'd to 5 GHz64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600...ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self built custom
OS
64-bit Windows 11 Pro for Workstations
CPU
Intel i7-8700K OC'd to 5 GHz
Motherboard
ASUS ROG Maximus XI Formula Z390
Memory
64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz
Graphics Card(s)
ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Sound Card
Integrated
Monitor(s) Displays
2 x Samsung Odyssey G7 27"
Screen Resolution
2560x1440
Hard Drives
1TB Samsung 990 PRO M.2,
4TB Samsung 990 PRO PRO M.2,
TerraMaster F8 SSD Plus NAS
PSU
Seasonic Prime Titanium 850W
Case
Thermaltake Core P3
Cooling
Corsair Hydro H115i
Keyboard
Logitech wireless K800
Mouse
Logitech MX Master 4
Internet Speed
2 Gb/s Download and 100 Mb/s Upload
Antivirus
Malwarebyte Anti-Malware Premium
Browser
Google Chrome
Other Info
Logitech Z625 speaker system,
Logitech BRIO 4K Pro webcam,
HP Color LaserJet Pro MFP M477fdn,
APC SMART-UPS RT 1000 XL - SURT1000XLI,
Galaxy S23 Plus phone
I'm sorry but i cannot manage offline files in the Sync center, that option is disabled, when i click on it, nothing happens, all other options are clickable
 

My Computer My Computer

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Windows 7 Home Premium 64-bit
OS
Windows 7 Home Premium 64-bit
Go ahead and do the STEP TWO section to see if it may help afterwards.
 

My Computer My Computer

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64-bit Windows 11 Pro for WorkstationsIntel i7-8700K OC'd to 5 GHz64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600...ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self built custom
OS
64-bit Windows 11 Pro for Workstations
CPU
Intel i7-8700K OC'd to 5 GHz
Motherboard
ASUS ROG Maximus XI Formula Z390
Memory
64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz
Graphics Card(s)
ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Sound Card
Integrated
Monitor(s) Displays
2 x Samsung Odyssey G7 27"
Screen Resolution
2560x1440
Hard Drives
1TB Samsung 990 PRO M.2,
4TB Samsung 990 PRO PRO M.2,
TerraMaster F8 SSD Plus NAS
PSU
Seasonic Prime Titanium 850W
Case
Thermaltake Core P3
Cooling
Corsair Hydro H115i
Keyboard
Logitech wireless K800
Mouse
Logitech MX Master 4
Internet Speed
2 Gb/s Download and 100 Mb/s Upload
Antivirus
Malwarebyte Anti-Malware Premium
Browser
Google Chrome
Other Info
Logitech Z625 speaker system,
Logitech BRIO 4K Pro webcam,
HP Color LaserJet Pro MFP M477fdn,
APC SMART-UPS RT 1000 XL - SURT1000XLI,
Galaxy S23 Plus phone
tried to click merge and clicked yes but it said "cannot import, not all data was written successfully to the registry'
 

My Computer My Computer

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Windows 7 Home Premium 64-bit
OS
Windows 7 Home Premium 64-bit
...and how does renaming and moving work after restarting the computer?
 

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64-bit Windows 11 Pro for WorkstationsIntel i7-8700K OC'd to 5 GHz64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600...ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self built custom
OS
64-bit Windows 11 Pro for Workstations
CPU
Intel i7-8700K OC'd to 5 GHz
Motherboard
ASUS ROG Maximus XI Formula Z390
Memory
64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz
Graphics Card(s)
ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Sound Card
Integrated
Monitor(s) Displays
2 x Samsung Odyssey G7 27"
Screen Resolution
2560x1440
Hard Drives
1TB Samsung 990 PRO M.2,
4TB Samsung 990 PRO PRO M.2,
TerraMaster F8 SSD Plus NAS
PSU
Seasonic Prime Titanium 850W
Case
Thermaltake Core P3
Cooling
Corsair Hydro H115i
Keyboard
Logitech wireless K800
Mouse
Logitech MX Master 4
Internet Speed
2 Gb/s Download and 100 Mb/s Upload
Antivirus
Malwarebyte Anti-Malware Premium
Browser
Google Chrome
Other Info
Logitech Z625 speaker system,
Logitech BRIO 4K Pro webcam,
HP Color LaserJet Pro MFP M477fdn,
APC SMART-UPS RT 1000 XL - SURT1000XLI,
Galaxy S23 Plus phone
restarting the computer doesn't help
 

My Computer My Computer

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Windows 7 Home Premium 64-bit
OS
Windows 7 Home Premium 64-bit
Well, you could try doing a system restore using a restore point dated before this started happening to hopefully fix it.
 

My Computer My Computer

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64-bit Windows 11 Pro for WorkstationsIntel i7-8700K OC'd to 5 GHz64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600...ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self built custom
OS
64-bit Windows 11 Pro for Workstations
CPU
Intel i7-8700K OC'd to 5 GHz
Motherboard
ASUS ROG Maximus XI Formula Z390
Memory
64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz
Graphics Card(s)
ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Sound Card
Integrated
Monitor(s) Displays
2 x Samsung Odyssey G7 27"
Screen Resolution
2560x1440
Hard Drives
1TB Samsung 990 PRO M.2,
4TB Samsung 990 PRO PRO M.2,
TerraMaster F8 SSD Plus NAS
PSU
Seasonic Prime Titanium 850W
Case
Thermaltake Core P3
Cooling
Corsair Hydro H115i
Keyboard
Logitech wireless K800
Mouse
Logitech MX Master 4
Internet Speed
2 Gb/s Download and 100 Mb/s Upload
Antivirus
Malwarebyte Anti-Malware Premium
Browser
Google Chrome
Other Info
Logitech Z625 speaker system,
Logitech BRIO 4K Pro webcam,
HP Color LaserJet Pro MFP M477fdn,
APC SMART-UPS RT 1000 XL - SURT1000XLI,
Galaxy S23 Plus phone
i tried it, but it made no difference, so I reversed it...this problem started when I installed windows 7 service pack 1, so i think ill call microsoft for technical support, thanks
 

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Windows 7 Home Premium 64-bit
OS
Windows 7 Home Premium 64-bit
Ok mate. If you would, please post back with any findings or results to help others that may have the same issue. :)
 

My Computer My Computer

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64-bit Windows 11 Pro for WorkstationsIntel i7-8700K OC'd to 5 GHz64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600...ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self built custom
OS
64-bit Windows 11 Pro for Workstations
CPU
Intel i7-8700K OC'd to 5 GHz
Motherboard
ASUS ROG Maximus XI Formula Z390
Memory
64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz
Graphics Card(s)
ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Sound Card
Integrated
Monitor(s) Displays
2 x Samsung Odyssey G7 27"
Screen Resolution
2560x1440
Hard Drives
1TB Samsung 990 PRO M.2,
4TB Samsung 990 PRO PRO M.2,
TerraMaster F8 SSD Plus NAS
PSU
Seasonic Prime Titanium 850W
Case
Thermaltake Core P3
Cooling
Corsair Hydro H115i
Keyboard
Logitech wireless K800
Mouse
Logitech MX Master 4
Internet Speed
2 Gb/s Download and 100 Mb/s Upload
Antivirus
Malwarebyte Anti-Malware Premium
Browser
Google Chrome
Other Info
Logitech Z625 speaker system,
Logitech BRIO 4K Pro webcam,
HP Color LaserJet Pro MFP M477fdn,
APC SMART-UPS RT 1000 XL - SURT1000XLI,
Galaxy S23 Plus phone
Oh, did I mention that this only happens when trying to rename/move a folder, not an individual file?
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64-bit
OS
Windows 7 Home Premium 64-bit

My Computer My Computer

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Win7U 64 RTMQ95508GB GskillASUS|EAH4850/HTDI/1GD3/A
OS
Win7U 64 RTM
CPU
Q9550
Motherboard
GA-EP45-UD3R
Memory
8GB Gskill
Graphics Card(s)
ASUS|EAH4850/HTDI/1GD3/A
Sound Card
xfi Plat
Monitor(s) Displays
Dell 2405fpw
Screen Resolution
1920x1200
Hard Drives
Seagate & WD sata Drives
PSU
Antec
Case
Antec
Keyboard
MS Natural Ergonomic 4000
Mouse
Logitech MX610 USB Cordless
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