Solved I click the program, but nothing happens

[niotic]

Recently my iTunes and also my Playstation Media Server have stopped working completely. I'm not sure if anyone is familiar with PlayStation Media Server or not but its worth a shot. Both simultaneously (at least it seems so) have stopped opening. Ill double click the icon and the little cursor loading circle will spin for a second but nothing happens. Checked task manager and nothing there. I've uninstalled both multiple times with no success. No error messages or anything, just unresponsive. Running Windows 7 64bit. Any help will be appreciated.

 

[MilesAhead]

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Welcome to Windows Seven Forums.





To avoid a lot of Q & A about your hardware and OS configuration, please click on this link to


Edit System Specs





Filling this out, at least partially, will save a lot of time. Another advantage is when posting a new problem, the person answering can just click the My System Specs link in the bottom of your post. No need to search for the information.





If you have multiple systems just indicate that in the System Specs so that we know why many of the fields are blank.

 

[niotic]

I would love to tell you all this information.....but when i right click my computer to open up the properties then everything starts flashing. The task menu and the top of my browser start flashing repeatedly and im unable to click on anything. Is this a graphics card problem?

 

[Layback Bear]

Niotic nobody ask you to right click on computer.
Just tick on My System Spec in one of your post and select Update your System Specs or use this.

http://www.sevenforums.com/tutorials/180324-system-info-see-your-system-specs.html

I have reading your post back to the end of 2012 and notice you haven't stayed with the thread.
Have any of those posted problems been repaired?

 

[niotic]

Sorry layback bear, thats the only way I knew to view all that information. Ive filled it out with everything that little program told me. And yes, the black screen was fixed and hasn't reoccurred. But the updating thing happens every couple of months and I'm starting to get impatient with Windows 7. I've gone back and done what was instructed in that post but it always seems to come back, so recently I've just left it alone.

 

[Layback Bear]

Their is some other things that would help in your specs.
Windows 7 (What), Home Premium, Pro, Ultimate ect ???
What anti virus programs do you use?
Model # of you laptop?
Look at my (My System Specs) at the bottom of this post. It should show you information that can be added.

The reason that I and MilesAhead keep asking for this information is because it help others help you. The more we know about your system the better we can give guidance.

 

[niotic]

Sorry about that, those three things among others have been filled out. Anything else?

 

[Layback Bear]

Thank you for filling in your specs. It might help bring in some more helpers.
I'm no play station person.
Let try something that might help but will not hurt. Unplug every thing from the computer except the mouse and keyboard. Then use this Tutorial from Brink.
http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

Do you have all Windows 7 Up Dates including SP-1 installed?

 

[x BlueRobot]

In my opinion, it seems to be more of a Windows problem at the moment, I believe Windows is not starting the process for some reason.

 

[niotic]

Layback, I followed the tutorial you posted. I ran the scan three times as suggested but it still said some files could not be fixed. So then i ran the System Update Readiness Tool and ran the scan again, which still showed that some files could not be fixed. Considering I do not want to lose some important files, I decided to not go back to a System Restore point. I tried the option three which posted a file on my desktop, I uploaded the txt file since it was too large to post.

 

[x BlueRobot]

2013-08-03 16:52:57, Info                  CSI    0000017f [SR] Beginning Verify and Repair transaction
2013-08-03 16:52:57, Info                  CSI    00000180 [SR] Cannot repair member file [l:22{11}]"Utilman.exe" of Microsoft-Windows-UtilMan, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file cannot be checked
2013-08-03 16:53:01, Info                  CSI    00000182 [SR] Cannot repair member file [l:22{11}]"Utilman.exe" of Microsoft-Windows-UtilMan, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file cannot be checked
2013-08-03 16:53:01, Info                  CSI    00000183 [SR] This component was referenced by [l:202{101}]"Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.1.7601.17514.WindowsFoundationDelivery"

2013-08-03 17:18:04, Info                  CSI    0000017e [SR] Cannot repair member file [l:22{11}]"Utilman.exe" of Microsoft-Windows-UtilMan, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file cannot be checked
2013-08-03 17:18:07, Info                  CSI    00000180 [SR] Cannot repair member file [l:22{11}]"Utilman.exe" of Microsoft-Windows-UtilMan, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file cannot be checked
2013-08-03 17:18:07, Info                  CSI    00000181 [SR] This component was referenced by [l:202{101}]"Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.1.7601.17514.WindowsFoundationDelivery"

2013-08-03 17:32:56, Info                  CSI    00000485 [SR] Cannot repair member file [l:22{11}]"Utilman.exe" of Microsoft-Windows-UtilMan, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file cannot be checked
2013-08-03 17:32:58, Info                  CSI    00000487 [SR] Cannot repair member file [l:22{11}]"Utilman.exe" of Microsoft-Windows-UtilMan, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file cannot be checked
2013-08-03 17:32:58, Info                  CSI    00000488 [SR] This component was referenced by [l:202{101}]"Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.1.7601.17514.WindowsFoundationDelivery"

2013-08-03 18:10:13, Info                  CSI    0000017e [SR] Cannot repair member file [l:22{11}]"Utilman.exe" of Microsoft-Windows-UtilMan, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file cannot be checked
2013-08-03 18:10:17, Info                  CSI    00000180 [SR] Cannot repair member file [l:22{11}]"Utilman.exe" of Microsoft-Windows-UtilMan, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file cannot be checked
2013-08-03 18:10:17, Info                  CSI    00000181 [SR] This component was referenced by [l:202{101}]"Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.1.7601.17514.WindowsFoundationDelivery"

Firstly, I would suggest attempting a Repair Install, you will not delete any of your programs or files.

http://www.sevenforums.com/tutorials/3413-repair-install.html

 

[niotic]

Completed the repair install guide, should I try to install and run itunes?

 

[x BlueRobot]

Yes, see if it works properly now

 

[niotic]

HAHA! Look at that, both programs work fine now! Thanks so much! However, there are two files on my destop named "desktop.ini" is it safe to delete these?

 

[x BlueRobot]

You can - windows 7 - Is it safe to delete desktop.ini files from my desktop? - Super User

Glad your problem is solved

 

[niotic]

Thanks a lot both of you. Really appreciate the help!

 

[x BlueRobot]

Thanks a lot both of you. Really appreciate the help!

 

[Layback Bear]

niotic Good job getting yourself fixed.
Happy computing.