Solved I corrupted XPS files by trying to open with Acrobat - how can I fix?

JHarts

New member
Local time
6:28 PM
Messages
11
I am running Win 7 Home Premium (64 bit) on a Dell n5010

I mistakenly thought XPS Viewer was a pdf application. I have a ton of XPS files on my laptop. I recently installed Adobe Acrobat Pro and thought --- stupidly --- that I should make all these files open with the same program, never realizing that XPS is not a pdf reader. You'd think I would have taken the hint when I did "open with" and Acrobat wasn't one of the choices, but I didn't.

So this is what I did to an XPS file -
[a] right clicked, selected Open With
browsed through the hard drive until I found the Acrobat application
finished the process and, in doing so, corrupted [I][B]every[/B][/I] XPS file on my laptop (more than 15,000). Now, everything that was file type "XPS Document" is now file type "DOWNLOADING file." Most of them now end with .pdf.downloading I thought that, logically, I should be able to undo my mess by right-clicking, selecting Open With and finding the XPS Application. I the name of the file - thanks to your site - and from there was able to find it on my hard drive. I tried what I thought would be the fix and it didn't. Is there anything I can do to fix this mess?
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64 bitIntel Core i33.00 GB
Computer Manufacturer/Model Number
Dell N5010
OS
Windows 7 Home Premium 64 bit
CPU
Intel Core i3
Memory
3.00 GB

My Computer My Computer

At a glance

Windows 7 Ultimate X64 SP1Intel i5-2550K, Differing ~4.4-4.8GHz No buil...16GB G.Skill Sniper 1866MHz @ 2133MHz 2x8GBASUS GTX650TIB-DC2OC-2GD5, (650TI Boost)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Built Desktop By DataTech
OS
Windows 7 Ultimate X64 SP1
CPU
Intel i5-2550K, Differing ~4.4-4.8GHz No built in GPU
Motherboard
ASUS P8Z68-V PRO/GEN3
Memory
16GB G.Skill Sniper 1866MHz @ 2133MHz 2x8GB
Graphics Card(s)
ASUS GTX650TIB-DC2OC-2GD5, (650TI Boost)
Sound Card
Onboard Realtek 5-1
Monitor(s) Displays
Samsung P2570HD
Screen Resolution
1920x1080
Hard Drives
Samsung 840 Pro 256GB SSD for OS, 500GB Seagate Constellation (Enterprise drive) for Data
PSU
Corsair HX650W
Case
Inwin Dragon Rider
Cooling
Hyper 212 EVO w/two Noctua fans, push-pull, @1300 RPM
Keyboard
E-Z Eyes, bright yellow keys with large characters
Mouse
steelseries SENSEI Laser Pro Gaming
Internet Speed
48-51Mbs Mbs down, 11 Mbs up Xfinity Cable
Antivirus
Norton Internet Security 2013
Browser
IE 10, Opera, Pale Moon if needed
Other Info
4 case fans, LG BluRay-RE, ASUS DVD-RW, Mr. Fusion power supply, 1.21 gigawatts.
Just tried it. I got a message that says:

"Not all data was successfully written to the registry. Some keys are open by the system or other processes."

I tried rebooting, thinking if something was open it would close with a reboot. No joy. Still get the same message.

Advice?
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64 bitIntel Core i33.00 GB
Computer Manufacturer/Model Number
Dell N5010
OS
Windows 7 Home Premium 64 bit
CPU
Intel Core i3
Memory
3.00 GB

My Computer My Computer

At a glance

Windows 7 Ultimate X64 SP1Intel i5-2550K, Differing ~4.4-4.8GHz No buil...16GB G.Skill Sniper 1866MHz @ 2133MHz 2x8GBASUS GTX650TIB-DC2OC-2GD5, (650TI Boost)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Built Desktop By DataTech
OS
Windows 7 Ultimate X64 SP1
CPU
Intel i5-2550K, Differing ~4.4-4.8GHz No built in GPU
Motherboard
ASUS P8Z68-V PRO/GEN3
Memory
16GB G.Skill Sniper 1866MHz @ 2133MHz 2x8GB
Graphics Card(s)
ASUS GTX650TIB-DC2OC-2GD5, (650TI Boost)
Sound Card
Onboard Realtek 5-1
Monitor(s) Displays
Samsung P2570HD
Screen Resolution
1920x1080
Hard Drives
Samsung 840 Pro 256GB SSD for OS, 500GB Seagate Constellation (Enterprise drive) for Data
PSU
Corsair HX650W
Case
Inwin Dragon Rider
Cooling
Hyper 212 EVO w/two Noctua fans, push-pull, @1300 RPM
Keyboard
E-Z Eyes, bright yellow keys with large characters
Mouse
steelseries SENSEI Laser Pro Gaming
Internet Speed
48-51Mbs Mbs down, 11 Mbs up Xfinity Cable
Antivirus
Norton Internet Security 2013
Browser
IE 10, Opera, Pale Moon if needed
Other Info
4 case fans, LG BluRay-RE, ASUS DVD-RW, Mr. Fusion power supply, 1.21 gigawatts.
It went through in safe mode but it didn't change any of the files, they still all read *.pdf.downloading. I tried changing the extensions on some of them and it didn't help. Should I post the problem to Associations?
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64 bitIntel Core i33.00 GB
Computer Manufacturer/Model Number
Dell N5010
OS
Windows 7 Home Premium 64 bit
CPU
Intel Core i3
Memory
3.00 GB
Hey, have you tried to manually change the file extension and the file association?

If not, I suggest you paste this control /name Microsoft.DefaultPrograms on the RUN box, hit the Set Associations link, check the default program for .xps and change it if it is not the Microsoft XPS Viewer.

After that, you change the file extension from "pdf.downloading" to ".xps" i don't know if there is a way for doing this on all the affected files at once.
 

My Computer My Computer

At a glance

Windows 7 Enterprise sp1 x86Intel Core 2 Duo E8500 @ 3.16GHzDDR3 SDRAM 4GBIntegrated, Intel(R) Q45/Q43 Express Chipset
Computer Manufacturer/Model Number
DELL Optiplex 780 USFF
OS
Windows 7 Enterprise sp1 x86
CPU
Intel Core 2 Duo E8500 @ 3.16GHz
Motherboard
Intel 3NVJ6
Memory
DDR3 SDRAM 4GB
Graphics Card(s)
Integrated, Intel(R) Q45/Q43 Express Chipset
Sound Card
Integrated, not a big deal...
Monitor(s) Displays
17" Widescreen
Hard Drives
240Gb
PSU
Original
Case
Original
Cooling
Basic...
Keyboard
DELL SK-8135
Mouse
DELL MS111-P
Internet Speed
10 Mbps
Other Info
Work PC....
The file association is set right and I tried to manually change the extension a couple different ways. I just keep getting the same error messages.

What a mess I made.

I'm hoping at this point that I will hear from CrashPlan tomorrow or Tuesday with a solution. I think the old files should still be on their backup, because the ones I corrupted will have new names so I don't think the old files would have been overwritten. I have a new computer arriving on Tuesday so maybe I'll just be able to restore from CrashPlan to the new machine and not have to keep pulling my (and your) hair out over this.
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64 bitIntel Core i33.00 GB
Computer Manufacturer/Model Number
Dell N5010
OS
Windows 7 Home Premium 64 bit
CPU
Intel Core i3
Memory
3.00 GB
Did you try system restore?
 

My Computer My Computer

At a glance

Windows 7 Ultimate X64 SP1Intel i5-2550K, Differing ~4.4-4.8GHz No buil...16GB G.Skill Sniper 1866MHz @ 2133MHz 2x8GBASUS GTX650TIB-DC2OC-2GD5, (650TI Boost)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Built Desktop By DataTech
OS
Windows 7 Ultimate X64 SP1
CPU
Intel i5-2550K, Differing ~4.4-4.8GHz No built in GPU
Motherboard
ASUS P8Z68-V PRO/GEN3
Memory
16GB G.Skill Sniper 1866MHz @ 2133MHz 2x8GB
Graphics Card(s)
ASUS GTX650TIB-DC2OC-2GD5, (650TI Boost)
Sound Card
Onboard Realtek 5-1
Monitor(s) Displays
Samsung P2570HD
Screen Resolution
1920x1080
Hard Drives
Samsung 840 Pro 256GB SSD for OS, 500GB Seagate Constellation (Enterprise drive) for Data
PSU
Corsair HX650W
Case
Inwin Dragon Rider
Cooling
Hyper 212 EVO w/two Noctua fans, push-pull, @1300 RPM
Keyboard
E-Z Eyes, bright yellow keys with large characters
Mouse
steelseries SENSEI Laser Pro Gaming
Internet Speed
48-51Mbs Mbs down, 11 Mbs up Xfinity Cable
Antivirus
Norton Internet Security 2013
Browser
IE 10, Opera, Pale Moon if needed
Other Info
4 case fans, LG BluRay-RE, ASUS DVD-RW, Mr. Fusion power supply, 1.21 gigawatts.
yeah, I did. It didn't help.
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64 bitIntel Core i33.00 GB
Computer Manufacturer/Model Number
Dell N5010
OS
Windows 7 Home Premium 64 bit
CPU
Intel Core i3
Memory
3.00 GB
Try the registry fix again, this time from an account with administrative privileges.

If that doesn't work, try uninstalling Acrobat. That might restore the extensions.
 

My Computer My Computer

At a glance

Windows 8.1 Pro RTM x64Intel Core-i5-3570K 4-core @ 3.4GHz (Ivy Brid...4 x 4GB DDR3-1600 Corsair Vengeance CMZ8GX3M2...MSI GeForce GTX770 Gaming OC 2GB
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dwarf Dwf/11/2012 r09/2013
OS
Windows 8.1 Pro RTM x64
CPU
Intel Core-i5-3570K 4-core @ 3.4GHz (Ivy Bridge) (OC 4.4GHz)
Motherboard
ASRock Z77 Extreme4-M
Memory
4 x 4GB DDR3-1600 Corsair Vengeance CMZ8GX3M2A1600C9B (16GB)
Graphics Card(s)
MSI GeForce GTX770 Gaming OC 2GB
Sound Card
Realtek High Definition on board solution (ALC 898)
Monitor(s) Displays
ViewSonic VA1912w Widescreen (VGA)
Screen Resolution
1440x900
Hard Drives
OCZ Agility 3 SSD 120GB SATA III x2 (RAID 0)
Samsung HD501LJ 500GB SATA II x2
Hitachi HDS721010CLA332 1TB SATA II
Iomega 1.5TB Ext USB 2.0
WD 2.0TB Ext USB 3.0
PSU
XFX Pro Series 850W Semi-Modular
Case
Gigabyte IF233
Cooling
1 x 120mm Front Inlet 1 x 120mm Rear Exhaust
Keyboard
Microsoft Comfort Curve Keyboard 3000 (USB)
Mouse
Microsoft Comfort Mouse 3000 for Business (USB)
Internet Speed
NetGear DG834Gv3 ADSL Modem/Router (Ethernet) ~4.0 Mb/s (O2)
Antivirus
Avast! 8.0.1497
Browser
IE 11
Other Info
Optical Drive: HL-DT-ST BD-RE BH10LS30 SATA Bluray
Lexmark S305 Printer/Scanner/Copier (USB)
WEI Score: 8.1/8.1/8.5/8.5/8.25
Asus Eee PC 1011PX Netbook (Windows 7 x86 Starter)
My account is an admin account but I tried it again anyways, deleted Acrobat AND deleted Adobe Reader. Still no joy.

Anyone have a magic wand?
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64 bitIntel Core i33.00 GB
Computer Manufacturer/Model Number
Dell N5010
OS
Windows 7 Home Premium 64 bit
CPU
Intel Core i3
Memory
3.00 GB

My Computer My Computer

At a glance

Windows 7 Ultimate X64 SP1Intel i5-2550K, Differing ~4.4-4.8GHz No buil...16GB G.Skill Sniper 1866MHz @ 2133MHz 2x8GBASUS GTX650TIB-DC2OC-2GD5, (650TI Boost)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Built Desktop By DataTech
OS
Windows 7 Ultimate X64 SP1
CPU
Intel i5-2550K, Differing ~4.4-4.8GHz No built in GPU
Motherboard
ASUS P8Z68-V PRO/GEN3
Memory
16GB G.Skill Sniper 1866MHz @ 2133MHz 2x8GB
Graphics Card(s)
ASUS GTX650TIB-DC2OC-2GD5, (650TI Boost)
Sound Card
Onboard Realtek 5-1
Monitor(s) Displays
Samsung P2570HD
Screen Resolution
1920x1080
Hard Drives
Samsung 840 Pro 256GB SSD for OS, 500GB Seagate Constellation (Enterprise drive) for Data
PSU
Corsair HX650W
Case
Inwin Dragon Rider
Cooling
Hyper 212 EVO w/two Noctua fans, push-pull, @1300 RPM
Keyboard
E-Z Eyes, bright yellow keys with large characters
Mouse
steelseries SENSEI Laser Pro Gaming
Internet Speed
48-51Mbs Mbs down, 11 Mbs up Xfinity Cable
Antivirus
Norton Internet Security 2013
Browser
IE 10, Opera, Pale Moon if needed
Other Info
4 case fans, LG BluRay-RE, ASUS DVD-RW, Mr. Fusion power supply, 1.21 gigawatts.
I got "no integrity violations" on the first run. I'll try the repair install on Saturday --- it looks like it's going to be something I'll need some time with and I am having one of those weeks at work.

You wouldn't think I could make things worse but I did. I back up to one of those services (don't know if I'm allowed to name names) and thought I might be able to recover the files by doing a restore on a different computer. I bought a new laptop and started to do the restore and it said to "adopt" the other computer if I was recovering. I clicked "adopt"...the program started running and at the same time a pop-up came up explaining what adopting was all about. Half way down the page it said "Do not do this until you have restored..." WHAT?!?!? Why didn't they say that in the first place?!?!? Why couldn't they have had a pop-up that said "Hey numbskull, do you want to click Restore first because you're gonna trash your life for the second time in a week in about two seconds." I frantically shut down the computer and called the support desk for the back up service. They'll get back to me in a few days I suppose but it looks like I shot myself in the foot.

I'm getting very close to the part of the process where I accept the fact that I'll never see these files again.

I'll circle back over the weekend after I do the repair install and let you know if I had any success.
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64 bitIntel Core i33.00 GB
Computer Manufacturer/Model Number
Dell N5010
OS
Windows 7 Home Premium 64 bit
CPU
Intel Core i3
Memory
3.00 GB
Good news on the SFC scan at least.
It is fine to name software here as long as it's not trying to sell or spam it. In this case it would be good so others can avoid it. Let us know how it goes.
 

My Computer My Computer

At a glance

Windows 7 Ultimate X64 SP1Intel i5-2550K, Differing ~4.4-4.8GHz No buil...16GB G.Skill Sniper 1866MHz @ 2133MHz 2x8GBASUS GTX650TIB-DC2OC-2GD5, (650TI Boost)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Built Desktop By DataTech
OS
Windows 7 Ultimate X64 SP1
CPU
Intel i5-2550K, Differing ~4.4-4.8GHz No built in GPU
Motherboard
ASUS P8Z68-V PRO/GEN3
Memory
16GB G.Skill Sniper 1866MHz @ 2133MHz 2x8GB
Graphics Card(s)
ASUS GTX650TIB-DC2OC-2GD5, (650TI Boost)
Sound Card
Onboard Realtek 5-1
Monitor(s) Displays
Samsung P2570HD
Screen Resolution
1920x1080
Hard Drives
Samsung 840 Pro 256GB SSD for OS, 500GB Seagate Constellation (Enterprise drive) for Data
PSU
Corsair HX650W
Case
Inwin Dragon Rider
Cooling
Hyper 212 EVO w/two Noctua fans, push-pull, @1300 RPM
Keyboard
E-Z Eyes, bright yellow keys with large characters
Mouse
steelseries SENSEI Laser Pro Gaming
Internet Speed
48-51Mbs Mbs down, 11 Mbs up Xfinity Cable
Antivirus
Norton Internet Security 2013
Browser
IE 10, Opera, Pale Moon if needed
Other Info
4 case fans, LG BluRay-RE, ASUS DVD-RW, Mr. Fusion power supply, 1.21 gigawatts.
Status update -

I haven't tried the repair install yet. Frankly, I'm so burned out with this stuff right now --- I don't know how some of you ppl do this for a living. It's brain-draining.

The back-up service that I use is CrashPlan. I have to say, in all honestly, they are a very good service and the price is really affordable - $5 a month for a ton of data. I do think it would be a good idea to get that "adopt" button out of there but, hours later, I was thinking that is all outweighed by their service and other features of the backup. Someone contacted me within 12 hours of my raising the SOS flag (pretty cool for $5 a mo, eh?). He shared my desktop and showed me how I could restore from the date of my choice even though the laptop was being constantly backed up. It also ended up getting all my files transferred to the new laptop in record time, so that was cool too.

There are still DOWNLOADING files - :confused:. I don't know what that means. About 15% of my files are a mess. Some of the ones that were a mess before are somehow (weirdly) fixed. How some fixed themselves and some didn't is a conundrum.

I will try to get to try the repair install sometime this weekend.

My question at this point....with everything copied over to the new laptop (Win8 instead of Win7), do you think it would be worth it to try all the fix attempts again, and are the things that have been suggested specific to Win7 or will they work on Win8?
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64 bitIntel Core i33.00 GB
Computer Manufacturer/Model Number
Dell N5010
OS
Windows 7 Home Premium 64 bit
CPU
Intel Core i3
Memory
3.00 GB
I think there's something here we may have overlooked, at this point I don't think the problematic computer continues damaged, and if it is still damaged I don't think we can do much more here, the reinstall is imminent. What I would do in this case is to check on another -perfectly normal- computer the "corrupted" files, if they work the problem is the computer, if they don't the problem is on the files and in that case, if some files work and others don't, my friend, you may lost data here and must focus on how to repair those files.

I know that this sounds kind of "obvious", but still is a basic test and don't remember having read this before... :geek:
 
Last edited:

My Computer My Computer

At a glance

Windows 7 Enterprise sp1 x86Intel Core 2 Duo E8500 @ 3.16GHzDDR3 SDRAM 4GBIntegrated, Intel(R) Q45/Q43 Express Chipset
Computer Manufacturer/Model Number
DELL Optiplex 780 USFF
OS
Windows 7 Enterprise sp1 x86
CPU
Intel Core 2 Duo E8500 @ 3.16GHz
Motherboard
Intel 3NVJ6
Memory
DDR3 SDRAM 4GB
Graphics Card(s)
Integrated, Intel(R) Q45/Q43 Express Chipset
Sound Card
Integrated, not a big deal...
Monitor(s) Displays
17" Widescreen
Hard Drives
240Gb
PSU
Original
Case
Original
Cooling
Basic...
Keyboard
DELL SK-8135
Mouse
DELL MS111-P
Internet Speed
10 Mbps
Other Info
Work PC....
It's the files, not the computer. With all the files transferred to the new computer, some are of the weird "downloading" type and some are normal. In going through a lot more files, I see there are some jpeg files damaged as well. It is kind of bizarre to me that some of the ones that were corrupted on the old laptop are now fine on the new laptop. I don't think that is ever going to be solved.

One last trick I thought of is to run a deep scan on the old hard drive to see if I can recover anything that isn't corrupted. All of the files on that machine came from another laptop - I sent most via Pando and some via Dropbox. I deleted the zip files, so if I can recover them, there's a small flicker of hope.

If that works, great. If not, I'll get over it. I think I'll be backing up to both an off-site and an external from now on and doing a survey for any bizarre file types on a more regular basis so I can catch it sooner if I run into the problem again.

Thank you thank you THANK YOU all for the help with this!!
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64 bitIntel Core i33.00 GB
Computer Manufacturer/Model Number
Dell N5010
OS
Windows 7 Home Premium 64 bit
CPU
Intel Core i3
Memory
3.00 GB
Just thinking, but I can't see how changing a file type's association would effect the file itself. I would have though by putting them on a "normal" PC they would have been fine. I might suggest you run some comprehensive scans on it.
 

My Computer My Computer

At a glance

Windows 7 Ultimate X64 SP1Intel i5-2550K, Differing ~4.4-4.8GHz No buil...16GB G.Skill Sniper 1866MHz @ 2133MHz 2x8GBASUS GTX650TIB-DC2OC-2GD5, (650TI Boost)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Built Desktop By DataTech
OS
Windows 7 Ultimate X64 SP1
CPU
Intel i5-2550K, Differing ~4.4-4.8GHz No built in GPU
Motherboard
ASUS P8Z68-V PRO/GEN3
Memory
16GB G.Skill Sniper 1866MHz @ 2133MHz 2x8GB
Graphics Card(s)
ASUS GTX650TIB-DC2OC-2GD5, (650TI Boost)
Sound Card
Onboard Realtek 5-1
Monitor(s) Displays
Samsung P2570HD
Screen Resolution
1920x1080
Hard Drives
Samsung 840 Pro 256GB SSD for OS, 500GB Seagate Constellation (Enterprise drive) for Data
PSU
Corsair HX650W
Case
Inwin Dragon Rider
Cooling
Hyper 212 EVO w/two Noctua fans, push-pull, @1300 RPM
Keyboard
E-Z Eyes, bright yellow keys with large characters
Mouse
steelseries SENSEI Laser Pro Gaming
Internet Speed
48-51Mbs Mbs down, 11 Mbs up Xfinity Cable
Antivirus
Norton Internet Security 2013
Browser
IE 10, Opera, Pale Moon if needed
Other Info
4 case fans, LG BluRay-RE, ASUS DVD-RW, Mr. Fusion power supply, 1.21 gigawatts.
Just thinking, but I can't see how changing a file type's association would effect the file itself. I would have though by putting them on a "normal" PC they would have been fine. I might suggest you run some comprehensive scans on it.

Scans like virus scans? I never even thought to do that!
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64 bitIntel Core i33.00 GB
Computer Manufacturer/Model Number
Dell N5010
OS
Windows 7 Home Premium 64 bit
CPU
Intel Core i3
Memory
3.00 GB

My Computer My Computer

At a glance

Windows 7 Ultimate X64 SP1Intel i5-2550K, Differing ~4.4-4.8GHz No buil...16GB G.Skill Sniper 1866MHz @ 2133MHz 2x8GBASUS GTX650TIB-DC2OC-2GD5, (650TI Boost)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Built Desktop By DataTech
OS
Windows 7 Ultimate X64 SP1
CPU
Intel i5-2550K, Differing ~4.4-4.8GHz No built in GPU
Motherboard
ASUS P8Z68-V PRO/GEN3
Memory
16GB G.Skill Sniper 1866MHz @ 2133MHz 2x8GB
Graphics Card(s)
ASUS GTX650TIB-DC2OC-2GD5, (650TI Boost)
Sound Card
Onboard Realtek 5-1
Monitor(s) Displays
Samsung P2570HD
Screen Resolution
1920x1080
Hard Drives
Samsung 840 Pro 256GB SSD for OS, 500GB Seagate Constellation (Enterprise drive) for Data
PSU
Corsair HX650W
Case
Inwin Dragon Rider
Cooling
Hyper 212 EVO w/two Noctua fans, push-pull, @1300 RPM
Keyboard
E-Z Eyes, bright yellow keys with large characters
Mouse
steelseries SENSEI Laser Pro Gaming
Internet Speed
48-51Mbs Mbs down, 11 Mbs up Xfinity Cable
Antivirus
Norton Internet Security 2013
Browser
IE 10, Opera, Pale Moon if needed
Other Info
4 case fans, LG BluRay-RE, ASUS DVD-RW, Mr. Fusion power supply, 1.21 gigawatts.
Back
Top