Solved i don't know what is it but i wish i can find a help..

[mahmoud elgo]

something weird happend in my lap specially with any picture in my lap .. when i download any picture from the internet or actually my old pictures and open it then restart the windows and trying to open it again i found a strange title down left the picture " I am sorry !!!!! " some friends told me u are hacked but i aint find any server or strange Trojan in my task manger .. hope anyone helps me :huh:

 

[mitchell65]

Hi and welcome to the Forum. As you do not appear to be running any anti virus software you may well be infected. Try running Malwarebytes from here:
Download Malwarebytes Anti-Malware 2.2.1 - FileHippo.com

 

[mahmoud elgo]

i don't think its a malware because i deleted and installed another version of windows and suddenly i found the same problem, what should i do ?

 

[RoasterMen]

We will never know until we try. Scan with malwarebytes first.

Also, you maybe have been downloading and installing illegal files (aka pirated software) and have gotten that virus or malware.

 

[mahmoud elgo]

also i didn't download anything illegal but i downloaded anti-malware and i am scanning right now

 

[mahmoud elgo]

oh 8 detected !
Trojan.Renamer
PUP.Optional.APNToolBar
PUM.Optional.LowRiskFileTypes

which is the problem or the three of them ? can anyone explains to me. thanks

 

[mitchell65]

I think you need help from one of the Security Experts here on the Forum. Perhaps a Moderator would consider moving this thread to the Security section?

 

[mrjimphelps]

I suggest that you also run a pre-Windows malware scan, such as Windows Defender Offline. This will catch anything which is buried deep in Windows and therefore was not caught by the scan you already ran.

And be sure to install a decent anti-malware program which does continual monitoring of your computer. I use Trend Micro myself, but it is a paid, not free, program. If you want a free program, you might try Avast.

 

[mahmoud elgo]

thanks you guys, when i downloaded Malwarebytes Anti-Malware and scanned the pc , i think problem is solved and when i re-scan by windows defender , it tells that " your computer is running normally " thank you so much guys i appreciate it