I don't know what to update?

SnackCabinet

Banned
Local time
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Messages
139
Location
Indiana
So my computer was messed up for a long time.
My step-dad did something to it. I think he took the Hard-Drive from a recently burnt out Toshiba Laptop. This is an Windows 7 Acer Laptop. It does work, but their are problems. I really don't know where to start. The screen resolution is 1024 x768 when the resolution on this laptop use to be a 1366 x 768. I need to update my AMD Graphics card. I'm good with computers, but updating drivers and messing with the guts of the computer, I just get lost. Is there away to get it back to my Acer Factory Default Settings? I'm really troubled here.
 

My Computer

Computer Manufacturer/Model Number
Acer / PEW76(B)
OS
Microsoft Windows 7 Home Premium 64-bit SP1
CPU
AMD K10 (45nm Technology)
Motherboard
Acer JE51_DN (Socket S1G4)
Memory
4.00 GB Dual-Channel DDR3 @ 536MHz (7-7-7-20)
Graphics Card(s)
ATI Mobility Radeon HD 4200 Series (Acer Incorporated [ALI])
Sound Card
AMD High Definition Audio Device
Monitor(s) Displays
Generic PnP Monitor on ATI Mobility Radeon HD 4200 Series
Screen Resolution
Dual Monitor: 1366x768 / 1440 x 900
Hard Drives
298GB TOSHIBA MK3275GSX SATA Disk Device (SATA)
PSU
6-Cell Li-ion Battery
Let's start with trying to update the drivers. What is your exact model number so I can find the video card drivers? And if you want to return to factory settings, is there a recovery partition? Do you have recovery CD's?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Home Premium 64-Bit
CPU
Intel Core i5-4670K
Motherboard
Gigabyte GA-Z87MX-D3H
Memory
8GB HyperX BLU
Graphics Card(s)
Intel HD 4600 Graphics
Monitor(s) Displays
Vizta V24Lmh
Screen Resolution
1920x1080x32 @60Hz
Hard Drives
Toshiba 1TB
PSU
Dynex 650W
Case
Antec GX700
Keyboard
Logitech mk270
Mouse
Logitech mk270
Internet Speed
50 mbps down/5 mbps up
Antivirus
MSE
Browser
Chrome
Other Info
First custom build, saving up for a GTX770!
CosmicPoptart,

Please go to the ACER website and download the manual for that ACER

The manual will tell you how to do a factory restore, however, if you took the drive from another computer and simply inserted into the ACER,then the information that the ACER restore needs is missing.

Trying to accomplish what you desire is going to be fraught with frustration.

My recomendation:
1. backup all data from the ACER dear to your heart to a USB stick.
2. 100% clean install Win 7.

The install instructions which you will need are herein:
http://www.sevenforums.com/tutorials/219487-clean-reinstall-factory-oem-windows-7-a.html#post1839164

Please read that tutorial, from start to finish.
After the read is complete,if you still have questions, then please ask.

We are rather skilled at clean install of Win 7, even on an ACER.

Now another step which will help you and will help us:

Update your SevenForums System Specs
User CP (located on the top menu bar) |
Your Profile | Edit System Spec
(left-hand column)

To gather info, use Speccy (my favorite) or SIW or System Info

In the System Manufacturer Block, enter:
Ø Manufacturer and Model OR Custom build.
Ø ADD the word laptop, desktop, netbook or tablet.
For example:
Toshiba Satellite L305D notebook.

Provide full windows version info, for example:
MS Windows 7 Ultimate SP1 64-bit

Use the “Other Info” block for Optical Reader,
Mouse, touchpad, wifi adapter, speakers, monitor, etc

Scroll down and click on SAVE CHANGES.

With Speccy, you can select with your mouse/touchpad info from the display
and paste that info into your specs.

SIW is a marvelous program, but the free version does not offer
this capability.
 

My Computer

Computer Manufacturer/Model Number
Toshiba Satellite S875D-S7239 laptop
OS
MS Windows 7 Ultimate SP1 64-bit
CPU
AMD A10-4600M
Motherboard
AMD Pumori (Socket FT1)
Memory
6.00 GB Dual-Channel DDR3 @ 798MHz (11-11-12-28)
Graphics Card(s)
AMD Radeon HD 7660G
Sound Card
High Definition Audio Device
Monitor(s) Displays
Generic PnP Monitor (1600x900@60Hz)
Screen Resolution
1600x900@60Hz
Hard Drives
SSD 119GB Corsair CSSD-V128GB2 ATA Device
Keyboard
Standard PS/2 Keyboard
Mouse
HP Wireless Optical Mobile Mouse Model FHA-3410
Internet Speed
What the local pub, local coffee shop offers.
Other Info
Optical Drive:MATSHITA BD-CMB UJ160B ATA Device


Also have an Asus ha1002xp netbook with Win 7 Ultimate installed.
714 - I cannot find the Model number anywhere in the computer because it is not the hard drive manufactured with it. I did though find the model number on the bottom, it is PEW76(B). My computer is a, Acer Aspire 5552 - 3691.

Karlsnooks - Could I ask you why I should do a clean install of Windows 7? I mean, I'm all for it, but how would that get it back to the Acer Factory Default Settings? I will update my specs though, thank you for the program recommendations.

I don't know if the recently replace hard drive has to do anything, but the lighting is really off on my Laptop screen. I have updated my AMD Graphics Driver already.
 

My Computer

Computer Manufacturer/Model Number
Acer / PEW76(B)
OS
Microsoft Windows 7 Home Premium 64-bit SP1
CPU
AMD K10 (45nm Technology)
Motherboard
Acer JE51_DN (Socket S1G4)
Memory
4.00 GB Dual-Channel DDR3 @ 536MHz (7-7-7-20)
Graphics Card(s)
ATI Mobility Radeon HD 4200 Series (Acer Incorporated [ALI])
Sound Card
AMD High Definition Audio Device
Monitor(s) Displays
Generic PnP Monitor on ATI Mobility Radeon HD 4200 Series
Screen Resolution
Dual Monitor: 1366x768 / 1440 x 900
Hard Drives
298GB TOSHIBA MK3275GSX SATA Disk Device (SATA)
PSU
6-Cell Li-ion Battery
CosmicPopTart,
If the HDD in the ACER came from a Toshiba, there would be no ACER factory restore info on the HDD!

I've given you the webaddress of ACER so that you can get the latest ACER updates Go there. You have all of the info you need to navigate at the ACER site.

If you want to get factory restore discs for your ACER then:

Acer How to create a set of backup recovery discs

Acer Purchase Recovery Meda Discs
 

My Computer

Computer Manufacturer/Model Number
Toshiba Satellite S875D-S7239 laptop
OS
MS Windows 7 Ultimate SP1 64-bit
CPU
AMD A10-4600M
Motherboard
AMD Pumori (Socket FT1)
Memory
6.00 GB Dual-Channel DDR3 @ 798MHz (11-11-12-28)
Graphics Card(s)
AMD Radeon HD 7660G
Sound Card
High Definition Audio Device
Monitor(s) Displays
Generic PnP Monitor (1600x900@60Hz)
Screen Resolution
1600x900@60Hz
Hard Drives
SSD 119GB Corsair CSSD-V128GB2 ATA Device
Keyboard
Standard PS/2 Keyboard
Mouse
HP Wireless Optical Mobile Mouse Model FHA-3410
Internet Speed
What the local pub, local coffee shop offers.
Other Info
Optical Drive:MATSHITA BD-CMB UJ160B ATA Device


Also have an Asus ha1002xp netbook with Win 7 Ultimate installed.
Do you think if I: Put my ACER Hard Drive back in, then reinstalled Windows 7 and bought and used the Recovery Media Discs, it would be exactly back to normal? If so which one would I have to do first?
 

My Computer

Computer Manufacturer/Model Number
Acer / PEW76(B)
OS
Microsoft Windows 7 Home Premium 64-bit SP1
CPU
AMD K10 (45nm Technology)
Motherboard
Acer JE51_DN (Socket S1G4)
Memory
4.00 GB Dual-Channel DDR3 @ 536MHz (7-7-7-20)
Graphics Card(s)
ATI Mobility Radeon HD 4200 Series (Acer Incorporated [ALI])
Sound Card
AMD High Definition Audio Device
Monitor(s) Displays
Generic PnP Monitor on ATI Mobility Radeon HD 4200 Series
Screen Resolution
Dual Monitor: 1366x768 / 1440 x 900
Hard Drives
298GB TOSHIBA MK3275GSX SATA Disk Device (SATA)
PSU
6-Cell Li-ion Battery

My Computer

Computer Manufacturer/Model Number
Toshiba Satellite S875D-S7239 laptop
OS
MS Windows 7 Ultimate SP1 64-bit
CPU
AMD A10-4600M
Motherboard
AMD Pumori (Socket FT1)
Memory
6.00 GB Dual-Channel DDR3 @ 798MHz (11-11-12-28)
Graphics Card(s)
AMD Radeon HD 7660G
Sound Card
High Definition Audio Device
Monitor(s) Displays
Generic PnP Monitor (1600x900@60Hz)
Screen Resolution
1600x900@60Hz
Hard Drives
SSD 119GB Corsair CSSD-V128GB2 ATA Device
Keyboard
Standard PS/2 Keyboard
Mouse
HP Wireless Optical Mobile Mouse Model FHA-3410
Internet Speed
What the local pub, local coffee shop offers.
Other Info
Optical Drive:MATSHITA BD-CMB UJ160B ATA Device


Also have an Asus ha1002xp netbook with Win 7 Ultimate installed.
I was kind of looking for a straight forward answer. I haven't had sleep for two days..
 

My Computer

Computer Manufacturer/Model Number
Acer / PEW76(B)
OS
Microsoft Windows 7 Home Premium 64-bit SP1
CPU
AMD K10 (45nm Technology)
Motherboard
Acer JE51_DN (Socket S1G4)
Memory
4.00 GB Dual-Channel DDR3 @ 536MHz (7-7-7-20)
Graphics Card(s)
ATI Mobility Radeon HD 4200 Series (Acer Incorporated [ALI])
Sound Card
AMD High Definition Audio Device
Monitor(s) Displays
Generic PnP Monitor on ATI Mobility Radeon HD 4200 Series
Screen Resolution
Dual Monitor: 1366x768 / 1440 x 900
Hard Drives
298GB TOSHIBA MK3275GSX SATA Disk Device (SATA)
PSU
6-Cell Li-ion Battery
We have no magic wands.

I have given you a very straight-forward answer.

if you want effortless repair, then take the unit to a repair shop.

Don't cry to us about how little sleep you have had.
 

My Computer

Computer Manufacturer/Model Number
Toshiba Satellite S875D-S7239 laptop
OS
MS Windows 7 Ultimate SP1 64-bit
CPU
AMD A10-4600M
Motherboard
AMD Pumori (Socket FT1)
Memory
6.00 GB Dual-Channel DDR3 @ 798MHz (11-11-12-28)
Graphics Card(s)
AMD Radeon HD 7660G
Sound Card
High Definition Audio Device
Monitor(s) Displays
Generic PnP Monitor (1600x900@60Hz)
Screen Resolution
1600x900@60Hz
Hard Drives
SSD 119GB Corsair CSSD-V128GB2 ATA Device
Keyboard
Standard PS/2 Keyboard
Mouse
HP Wireless Optical Mobile Mouse Model FHA-3410
Internet Speed
What the local pub, local coffee shop offers.
Other Info
Optical Drive:MATSHITA BD-CMB UJ160B ATA Device


Also have an Asus ha1002xp netbook with Win 7 Ultimate installed.
You gave me stuff I already know about. I was wandering if Reinstalling Windows 7 would fix it. Because the problem it had was it would stop on the "Starting up Windows" screen. There was no need to snap.
 

My Computer

Computer Manufacturer/Model Number
Acer / PEW76(B)
OS
Microsoft Windows 7 Home Premium 64-bit SP1
CPU
AMD K10 (45nm Technology)
Motherboard
Acer JE51_DN (Socket S1G4)
Memory
4.00 GB Dual-Channel DDR3 @ 536MHz (7-7-7-20)
Graphics Card(s)
ATI Mobility Radeon HD 4200 Series (Acer Incorporated [ALI])
Sound Card
AMD High Definition Audio Device
Monitor(s) Displays
Generic PnP Monitor on ATI Mobility Radeon HD 4200 Series
Screen Resolution
Dual Monitor: 1366x768 / 1440 x 900
Hard Drives
298GB TOSHIBA MK3275GSX SATA Disk Device (SATA)
PSU
6-Cell Li-ion Battery
Have a nice day.
 

My Computer

Computer Manufacturer/Model Number
Toshiba Satellite S875D-S7239 laptop
OS
MS Windows 7 Ultimate SP1 64-bit
CPU
AMD A10-4600M
Motherboard
AMD Pumori (Socket FT1)
Memory
6.00 GB Dual-Channel DDR3 @ 798MHz (11-11-12-28)
Graphics Card(s)
AMD Radeon HD 7660G
Sound Card
High Definition Audio Device
Monitor(s) Displays
Generic PnP Monitor (1600x900@60Hz)
Screen Resolution
1600x900@60Hz
Hard Drives
SSD 119GB Corsair CSSD-V128GB2 ATA Device
Keyboard
Standard PS/2 Keyboard
Mouse
HP Wireless Optical Mobile Mouse Model FHA-3410
Internet Speed
What the local pub, local coffee shop offers.
Other Info
Optical Drive:MATSHITA BD-CMB UJ160B ATA Device


Also have an Asus ha1002xp netbook with Win 7 Ultimate installed.
If you buy the recovery disks, it does reinstall Windows 7.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Home Premium 64-Bit
CPU
Intel Core i5-4670K
Motherboard
Gigabyte GA-Z87MX-D3H
Memory
8GB HyperX BLU
Graphics Card(s)
Intel HD 4600 Graphics
Monitor(s) Displays
Vizta V24Lmh
Screen Resolution
1920x1080x32 @60Hz
Hard Drives
Toshiba 1TB
PSU
Dynex 650W
Case
Antec GX700
Keyboard
Logitech mk270
Mouse
Logitech mk270
Internet Speed
50 mbps down/5 mbps up
Antivirus
MSE
Browser
Chrome
Other Info
First custom build, saving up for a GTX770!
I know this, I was wandering if I did both, would it be like brand new?
 

My Computer

Computer Manufacturer/Model Number
Acer / PEW76(B)
OS
Microsoft Windows 7 Home Premium 64-bit SP1
CPU
AMD K10 (45nm Technology)
Motherboard
Acer JE51_DN (Socket S1G4)
Memory
4.00 GB Dual-Channel DDR3 @ 536MHz (7-7-7-20)
Graphics Card(s)
ATI Mobility Radeon HD 4200 Series (Acer Incorporated [ALI])
Sound Card
AMD High Definition Audio Device
Monitor(s) Displays
Generic PnP Monitor on ATI Mobility Radeon HD 4200 Series
Screen Resolution
Dual Monitor: 1366x768 / 1440 x 900
Hard Drives
298GB TOSHIBA MK3275GSX SATA Disk Device (SATA)
PSU
6-Cell Li-ion Battery

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Home Premium 64-Bit
CPU
Intel Core i5-4670K
Motherboard
Gigabyte GA-Z87MX-D3H
Memory
8GB HyperX BLU
Graphics Card(s)
Intel HD 4600 Graphics
Monitor(s) Displays
Vizta V24Lmh
Screen Resolution
1920x1080x32 @60Hz
Hard Drives
Toshiba 1TB
PSU
Dynex 650W
Case
Antec GX700
Keyboard
Logitech mk270
Mouse
Logitech mk270
Internet Speed
50 mbps down/5 mbps up
Antivirus
MSE
Browser
Chrome
Other Info
First custom build, saving up for a GTX770!
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