i dont

[katjianauie]

how can i find a solution on the problem about the msdt.exe? and also the werfault.exe? i can't open all my applications because of this two executions..pls help us

 

[Jacee]

Is MSDT located here ---> c:\windows\msdt.exe
If it is, it would be part of W32/Tilebot-BQ worm Microsoft Distributed Transaction - msdt.exe - Program Information

Please download Malwarebytes' Anti-Malware to your desktop
|MG| Malwarebytes Anti-Malware 1.50.1 Download
* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform full scan, then click Scan.

* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.

* When completed, a log will open in Notepad. Please save it to a convenient location. Copy and Paste that log into your next reply.

 

[katjianauie]

when i finished downloading the malwarebytes anti-malware theres a pop-up that says Setup/uninstall:Werfault.exe-Application error..then under it, it says The Instruction at 0x00bd0000 refrnced memory at 0x860f001e..the memory could not be read.. i really dont understand tiis terms so pls need a big help here...im really sorry

 

[Jacee]

Follow instructions for Windows7 here, to disable Werfault
How To Disable Werfault.exe in Windows | Windows EXE Errors

Now, right click on MBam setup and choose to run as Administrator.