Hi forum,
i got the blue screen of death...ran a diagnostic report and the sys file collection app...i just want to know whether my laptop is ok or it needs repairs...cause this happend a couple of times
thanks
Specs:
Windows 7 ultimate
bought a retail version
laptop is 3 yrs old
i got ultimate early june
Hi lashane and welcome
Where do I start?
1-old drivers
you have drivers from as far back as 2004. they need to be updated before we can tell whats wrong.
Code:
NTIDrvr.sys 0x8e3a6000 0x8e3a7800 0x00001800 0x41c8888a 12/21/2004 16:33:14
000.fcl 0x9aae1000 0x9aae2a00 0x00001a00 0x4459653c 5/3/2006 22:21:48
mdmxsdk.sys 0x98bca000 0x98bcd180 0x00003180 0x449716a3 6/19/2006 17:26:59
xaudio.sys 0x9aad9000 0x9aae1000 0x00008000 0x44d3e8ad 8/4/2006 20:39:09
DKbFltr.sys 0x8e3e9000 0x8e3f3000 0x0000a000 0x4537363c 10/19/2006 04:24:28
SynTP.sys 0x8c379000 0x8c3a3380 0x0002a380 0x453d015a 10/23/2006 13:52:26
HSX_CNXT.sys 0x94d06000 0x94dba000 0x000b4000 0x45526e09 11/8/2006 19:53:45
HSXHWAZL.sys 0x8f71e000 0x8f75b000 0x0003d000 0x45526e14 11/8/2006 19:53:56
HSX_DPV.sys 0x94c03000 0x94d06000 0x00103000 0x45526e5b 11/8/2006 19:55:07
sncduvc.SYS 0x8f1cb000 0x8f1d1d00 0x00006d00 0x4593384e 12/27/2006 23:21:50
PSDNServ.sys 0x88753000 0x8875c000 0x00009000 0x45f68540 3/13/2007 07:04:32
psdvdisk.sys 0x88741000 0x88753000 0x00012000 0x45f6854c 3/13/2007 07:04:44
o2sd.sys 0x83b70000 0x83b78b80 0x00008b80 0x4610ba9a 4/2/2007 04:11:06
o2media.sys 0x83b9f000 0x83ba8b00 0x00009b00 0x4611b62b 4/2/2007 22:04:27
psdfilter.sys 0x83a0b000 0x83a14000 0x00009000 0x462f1121 4/25/2007 04:28:17
snp2uvc.sys 0x8f016000 0x8f1bc280 0x001a6280 0x466e071f 6/11/2007 22:38:23
atikmdag.sys 0x9120e000 0x91936000 0x00728000 0x46be7a04 8/11/2007 23:09:56
RTKVHDA.sys 0x9400a000 0x941e4e40 0x001dae40 0x46cc137c 8/22/2007 06:44:12
nscirda.sys 0x8e218000 0x8e21f800 0x00007800 0x479190cc 1/19/2008 01:55:24
klbg.sys 0x83a00000 0x83a0b000 0x0000b000 0x494688a5 12/15/2008 12:41:09
yk62x86.sys 0x8c329000 0x8c379000 0x00050000 0x49a2b642 2/23/2009 10:44:18
bcmwl6.sys 0x8e220000 0x8e338000 0x00118000 0x49cc24c8 3/26/2009 20:58:48
spldr.sys 0x889f7000 0x889ff000 0x00008000 0x4a084ebb 5/11/2009 12:13:47
klmouflt.sys 0x8e20f000 0x8e218000 0x00009000 0x4a0ef0bd 5/16/2009 12:58:37
GEARAspiWDM.sys 0x8e3a8000 0x8e3ad280 0x00005280 0x4a1151b5 5/18/2009 08:16:53
amdxata.sys 0x83ba9000 0x83bb2000 0x00009000 0x4a12f30f 5/19/2009 13:57:35
kl1.sys 0x9040c000 0x9092c000 0x00520000 0x4a361baf 6/15/2009 06:00:15
klif.sys 0x8d430000 0x8d479000 0x00049000 0x4a4dca7a 7/3/2009 05:08:10
2- Disk problem
Many of these refer to disk.sys which is part of the win 7 OS. That usually indicates a HD problem
CHKDSK /R /F:
Run CHKDSK /R /F from an elevated (Run as adminstrator) Command Prompt. Please do this for each hard drive on your system.
When it tells you it can't do it right now - and asks you if you'd like to do it at the next reboot - answer Y (for Yes) and press Enter. Then reboot and let the test run. It may take a while for it to run, but keep an occasional eye on it to see if it generates any errors. See "CHKDSK LogFile" below in order to check the results of the test.
Elevated Command Prompt:
Go to Start and type in "cmd.exe" (without the quotes)
At the top of the Search Box, right click on Cmd.exe and select "Run as administrator"
CHKDSK LogFile:
Go to Start and type in "eventvwr.msc" (without the quotes) and press Enter
Expand the Windows logs heading, then select the Application log file entry.
Double click on the Source column header.
Scroll down the list until you find the Chkdsk entry (wininit for Win7) (winlogon for XP).
Copy/paste the results into your next post.
3-because of the many different reported causes I would also run a system file check
Run a system file check to verify and repair your system files.
To do this type cmd in search, then right click to run as administrator, then
SFC /SCANNOW
read here for more information
http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html
Let us know the results from the report at the end.
Ken
