I have a question

[HamishWest]

H,
Does anyone know how to get free support for windows 7? As far as i see it, microsoft is a massive screw up, they cant even give you an email adress unless you pay for it. I have purchesed a windows 7 upgrade pack, i have had to reinstall Vista 5 times because it is a crap piece of technology. Microsoft have failed.....again. I am now so pissed, im looking for a refund and im switchig to Mac.
So, in a nutshell, does anyone know a free, official tech support email?
Thanks,
Hamish

 

[Kari]

Here's something for you, though I think you already know these options. Bottom left you find a 'Need more help?' link.

May I ask why are you re-installing Vista if you want to install Win7? Even if you have an upgrade edition, you can do a clean, custom install without having Vista installed. If this is what you are trying, read this tutorial.

If you are trying to do an in-place upgrade, read this.

Kari

 

[HamishWest]

Hi Kari,
Thanks for the links, im reinstalling Vista, because whenever i install updates to 7, it causes irepairable blue screns.
Hamish
EDIT: The need more help link takes me back to the screen that i cant do, because i dont have access to 7 long enough to get a PID

 

[Grimmjow]

free support =

 

[HamishWest]

I know, But I would like a refund

 

[Kari]

Could you please give us a bit more detailed description of your problem?

Kari

 

[HamishWest]

OK,
I install Windows 7 Home Premium, I go to update it, It gives me blue screens, i have allready posted the problem here: http://www.sevenforums.com/installa...-computer-will-not-load-7-please-help-me.html

Hamish

 

[Dwarf]

Hi Hamish,

You said that you reinstalled Vista 5 times? Is that so that you could upgrade W7 over it? Have you tried clean-installing W7? This IS possible from an upgrade version - see http://www.sevenforums.com/tutorials/31402-clean-install-upgrade-windows-7-version.html

Many problems can be eliminated by performing a clean installation, rather than an upgrade over an existing OS.

 

[HamishWest]

All those need the DVD, i dont have a DVD i downloaded the .EXE files

 

[NoN]

I know, But I would like a refund

Could you giving them a call directly and explain what's going on?

 

[HamishWest]

I know, But I would like a refund

Could you giving them a call directly and explain what's going on?

Good idea, i didnt see a Phone number, ill have another look.

Hamish

 

[Kari]

Hanish, here's two links worth of reading:

http://www.sevenforums.com/tutorials/2432-usb-windows-7-installation-key-drive-create.html
http://www.sevenforums.com/tutorials/7943-install-windows-7-fast-without-dvd-usb-device.html

Kari