Solved I just got 2 BSOD while browsing

[warheat1990]

solved

 

[yowanvista]

Please remove any CD virtualization programs such as Daemon Tools and Alcohol 120%. They use a driver, found in your dmp, sptd.sys, that is notorious for causing BSODs. Use this SPTD uninstaller when you're done: DuplexSecure - Downloads

Third party antivirus software may be involved, remove Avast.

Old drivers, should be updated:
swivspnt.sys - Sierra Wireless Virtual Serial Port driver - https://www.sierrawireless.com/Support/Downloads.aspx
Asmmap64.sys - ATK Hotkey ATK0101 ACPI UTILITY driver - ASUS - Notebooks- ASUS K43SJ (Located in utilities)

Your system is out of date. Please run Windows Updates and install All updates including Service Pack 1

 

[warheat1990]

Thanks for fast respond! However, how do I remove Daemon and Sierra driver? Because I already uninstall both of them long time ago :\

EDIT : Nvm I'm an idiot, didn't aware that SPTD uninstaller you posted. I'll let you know after I get rid of this driver.

 

[warheat1990]

UPDATE : sptd.sys has been removed and ATK Hotkey has been updated to newest version. I need to remove swivspnt.sys but Sierra wireless software has been uninstalled long time ago, how do I remove it then? :\

 

[yowanvista]

UPDATE : sptd.sys has been removed and ATK Hotkey has been updated to newest version. I need to remove swivspnt.sys but Sierra wireless software has been uninstalled long time ago, how do I remove it then? :\

Navigate to 'C:\Windows\System32\drivers', locate swivspnt.sys and rename it to swivspnt.sys.old

That should stop it from loading.

 

[warheat1990]

UPDATE : sptd.sys has been removed and ATK Hotkey has been updated to newest version. I need to remove swivspnt.sys but Sierra wireless software has been uninstalled long time ago, how do I remove it then? :\

Navigate to 'C:\Windows\System32\drivers', locate swivspnt.sys and rename it to swivspnt.sys.old

That should stop it from loading.

Done, hope I won't get BSOD anymore. Thanks for the help

 

[warheat1990]

Hello,

I just got another BSOD(PAGE FAULT IN NON PAGED AREA) after removing those 2 drivers, can someone help me to recheck what is the culprit?

 

[koolkat77]

Take memtest. Run for 8 passes and test each stick in a know good slot for an additional 6 passes.

• http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html

The goal is to test all the RAM sticks and all the motherboard slots.

Check your motherboard manual to ensure the RAM sticks are in the recommended motherboard slots. Some motherboards have very specific slots required for the number of RAM sticks installed.

If you get errors, stop the test and continue with the next step.

1. Remove all but one stick of RAM from your computer (this will be RAM stick #1), and run Memtest86 again, for 7 passes.

*Be sure to note the RAM stick, use a piece of tape with a number, and note the motherboard slot.
​

If this stick passes the test then go to step #3.

2. If RAM stick #1 has errors, repeat the test with RAM stick #2 in the same motherboard slot.

*If RAM stick #2 passes, this indicates that RAM stick #1 may be bad. If you want to be absolutely sure, re-test RAM stick #1 in another known good slot.
​

*If RAM stick #2 has errors, this indicates another possible bad RAM stick, a possible motherboard slot failure or inadequate settings.
​

3. Test the next stick of RAM (stick #2) in the next motherboard slot.

*If this RAM stick has errors repeat step #2 using a known good stick if possible, or another stick.
​

*If this RAM stick has no errors and both sticks failed in slot#1, test RAM stick #1 in this slot.
​

4. If you find a stick that passes the test, test it in all the other motherboard slots.

If Part 2 testing shows errors, and all tests in Part 3 show errors, you will need to test the RAM sticks in another computer and/or test other RAM in your computer to identify the problem.

In this way, you can identify whether it is a bad stick of RAM, a bad motherboard, or incompatibility between the sticks.

   Information

Errors are sometimes found after 8 passes.

   Tip

Do this test overnight, before going to bed.

 

[warheat1990]

I just tested all of my Memory, I have 2 stick, I'll just mention it as A and B.

1. A on slot 1 -> Fine.
2. A on slot 2 -> Fine.
3. B on slot 1 -> Fine.
4. B on slot 2 -> Fine.
5. A on slot 1 and B on slot 2 -> Error.
6. A on slot 2 and B on slot 1 -> Error.

It gives me an error only when I put them together :\

 

[Britton30]

To better help us to help you would you please add your systems specs? Here's how:SystemInfo See Your System Specs Under System Manufacturer/Model Number add whether it is a desktop or laptop and whether self built. Very important

Log in to Seven Forums and you will be able to transfer the info directly to the specs page in your profile from within the System Info app.
After doing this your specs will be available in each of your posts. Click on My system Specs in the lower left of this post to see how it should look.
Full instructions are in the tutorial.


Your RAM may need some timing or voltage adjustments, does your BIOS allow that?
download CPUID - System & hardware benchmark, monitoring, reporting, links are under the PayPal logos. Post snip of your Memory, SPD, and CPU tabs.

 

[warheat1990]

Thanks for fast response!

My complete spec has been updated with SystemInfo.exe and here is my CPU-Z screenshot. I also get another BSOD yesterday, both on attachment.

 

[koolkat77]

Memory_Management 1A,.

We should wait for a reply from Britton30.

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1A, {41284, ff6001, 0, fffff70001080000}

Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+4ac3 )

Followup: MachineOwner
---------

2: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

MEMORY_MANAGEMENT (1a)
    # Any other values for parameter 1 must be individually examined.
Arguments:
Arg1: 0000000000041284, A PTE or the working set list is corrupt.
Arg2: 0000000000ff6001
Arg3: 0000000000000000
Arg4: fffff70001080000

Debugging Details:
------------------


BUGCHECK_STR:  0x1a_41284

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

PROCESS_NAME:  SystemInfo.exe

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from fffff8000311fa63 to fffff800030c8f00

STACK_TEXT:  
fffff880`07aac8e8 fffff800`0311fa63 : 00000000`0000001a 00000000`00041284 00000000`00ff6001 00000000`00000000 : nt!KeBugCheckEx
fffff880`07aac8f0 fffff800`030f9c15 : fffff700`01080000 df100000`322f8867 00000000`20206f49 00000000`00000001 : nt! ?? ::FNODOBFM::`string'+0x4ac3
fffff880`07aac930 fffff800`0310ac4a : 00000000`00000000 00000000`00ffffff fffffa80`00000000 fffffa80`07dee390 : nt!MiDeleteVirtualAddresses+0x4cc
fffff880`07aacaf0 fffff800`030c8153 : ffffffff`ffffffff 00000000`0015d518 00000000`0015d510 000007ff`00008000 : nt!NtFreeVirtualMemory+0x5ca
fffff880`07aacbe0 00000000`7774009a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
00000000`0015d3c8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x7774009a


STACK_COMMAND:  kb

FOLLOWUP_IP: 
nt! ?? ::FNODOBFM::`string'+4ac3
fffff800`0311fa63 cc              int     3

SYMBOL_STACK_INDEX:  1

SYMBOL_NAME:  nt! ?? ::FNODOBFM::`string'+4ac3

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

DEBUG_FLR_IMAGE_TIMESTAMP:  4a5bc600

FAILURE_BUCKET_ID:  X64_0x1a_41284_nt!_??_::FNODOBFM::_string_+4ac3

BUCKET_ID:  X64_0x1a_41284_nt!_??_::FNODOBFM::_string_+4ac3

Followup: MachineOwner
---------

 

[Britton30]

View attachment 246629
I suspect the RAM is not compatible with each other since they are different brands with differing specs. For a test, use your system normally with only one stick installed. If it is fine, try with the other RAM. If no BSODs or other issues, get a kit of matched RAM.

You should update to SP1 too.

 

[warheat1990]

View attachment 246629
I suspect the RAM is not compatible with each other since they are different brands with differing specs. For a test, use your system normally with only one stick installed. If it is fine, try with the other RAM. If no BSODs or other issues, get a kit of matched RAM.

You should update to SP1 too.

Okay, I'll try to with one RAM, I'll keep this thread updated if I get a BSOD. Btw, I'm wondering which one is better, DriverSweeper or DriverFusion? Because as far as I know DriverSweeper is no longer updated, but DriverFusion free version won't remove any registry from Gpu driver.

 

[Britton30]

Yeah, Driver Seewper was replaced by the less effective Driver Fusion. The link in my sig for Driver Sweeper is a direct download form SF if you would like to use it.

 

[koolkat77]

Do you have spare sticks of RAM?, compatible with your MoBo?

 

[koolkat77]

And I have another problem (low GPU usage) on this laptop, maybe both are related?

I'm not sure

 

[Britton30]

Did you try each RAM module in each slot for memtest for 7 passes? One slot may be bad. You should try the ASUS site for the GPU drivers, they may have a specific one for the lappy.
You should also get a matched set of RAM.

 

[warheat1990]

Did you try each RAM module in each slot for memtest for 7 passes? One slot may be bad. You should try the ASUS site for the GPU drivers, they may have a specific one for the lappy.
You should also get a matched set of RAM.

Yes both slot are clean from memtest. ASUS site GPU's driver version is pretty old, should I stick with it or stick with Nvidia official site?

I'm wondering if my last minidump still showed a memory problem?

 

[koolkat77]

Yes it does show memory management 1A.

[FONT="Lucida Console"]*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1A, {5003, fffff70001080000, 133e, 74246005}

Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+297b1 )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

MEMORY_MANAGEMENT (1a)
    # Any other values for parameter 1 must be individually examined.
Arguments:
Arg1: 0000000000005003, The subtype of the bugcheck.
Arg2: fffff70001080000
Arg3: 000000000000133e
Arg4: 0000000074246005

Debugging Details:
------------------


BUGCHECK_STR:  0x1a_5003

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

PROCESS_NAME:  AvastSvc.exe

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from fffff8000313526c to fffff800030c5f00

STACK_TEXT:  
fffff880`05cf57a8 fffff800`0313526c : 00000000`0000001a 00000000`00005003 fffff700`01080000 00000000`0000133e : nt!KeBugCheckEx
fffff880`05cf57b0 fffff800`030f7f2b : 00000000`2e85b8c0 00000000`2e85b921 fffffa80`008b9110 0000000f`ffffffff : nt! ?? ::FNODOBFM::`string'+0x297b1
fffff880`05cf5840 fffff800`030ec599 : 00000000`00000000 00000000`2e85b8c0 00000000`1b17b867 fffffa80`06227ec8 : nt!MiResolveTransitionFault+0x33b
fffff880`05cf58d0 fffff800`030e1d9e : 00000000`00000000 00000000`15811fa4 fffff680`000ac088 fffffa80`06227ec8 : nt!MiResolveProtoPteFault+0x419
fffff880`05cf5970 fffff800`030dff23 : ffffffff`ffffff00 00000000`15811fa4 00000000`00000002 00000000`00000000 : nt!MiDispatchFault+0x1de
fffff880`05cf5a80 fffff800`030c3fee : 00000000`00000000 00000000`0003c3d4 00000000`00000001 00000000`fff80001 : nt!MmAccessFault+0x343
fffff880`05cf5be0 00000000`69bdeea3 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiPageFault+0x16e
00000000`09023000 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x69bdeea3


STACK_COMMAND:  kb

FOLLOWUP_IP: 
nt! ?? ::FNODOBFM::`string'+297b1
fffff800`0313526c cc              int     3

SYMBOL_STACK_INDEX:  1

SYMBOL_NAME:  nt! ?? ::FNODOBFM::`string'+297b1

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

DEBUG_FLR_IMAGE_TIMESTAMP:  4a5bc600

FAILURE_BUCKET_ID:  X64_0x1a_5003_nt!_??_::FNODOBFM::_string_+297b1

BUCKET_ID:  X64_0x1a_5003_nt!_??_::FNODOBFM::_string_+297b1

Followup: MachineOwner
---------[/FONT]

Please post the following report as well:

• Windows Genuine and Activation Issue Posting Instructions