Solved I need help dfiagnosing shock wave player

MetalMan228

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Good morning everyone. I just developed a problem this morning whereby Youtube nor any video will playback. I ran the Adobe Flash player check and it said I need a plugin (shockwave) to play video. I believe I have had this all along so i dont know why it said that. I uninstalled both flash players (FF&IE) and reinstalled but i get the same error message.

Can anyone help me diagnose what is wrong here?

Any help would be greatly appreciated!!
 

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Hi Metalman,
They could be installed, BUT they need to be set to Allways activate, (in FF, not sure about IE).
open plugin manager reset to allways activate.

Roy
 

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Computer type
Laptop
Computer Manufacturer/Model Number
ASUS
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
AMD C-60 APU with Radeon(tm) HD Graphics
Motherboard
ASUSTeK COMPUTER INC. X501U
Memory
4.00 GB
Graphics Card(s)
AMD Radeon HD 6290 Graphics
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
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Hitachi HTS545050A7E380 SATA Disk Device
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Comodo CIS & FW, SecureAplus App Whitelisting, Threatfire
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Also suggest:

Suggest:

Run the dedicated flash player removal tool. Uninstalling via other methods doesn't always work.

https://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html

Follow all steps listed.

Important:

Delete the following folders:

C:\Windows\system32\Macromed\Flash
C:\Windows\SysWOW64\Macromed\Flash
%appdata%\Adobe\Flash Player
%appdata%\Macromedia\Flash Player

Copy and paste the above four lines one at a time into Start> Run dialog box or Explorer window address bar to confirm that the folders no longer exist.

You must manually confirm that they have all been deleted as sometimes files still remain.

You must reboot after removal.

Install flash player. Currently you can download from here:

For Internet Explorer :
http://fpdownload.macromedia.com/pub/flashplayer/latest/help/install_flash_player_ax.exe

For Mozilla Firefox & Chrome :
http://fpdownload.macromedia.com/pub/flashplayer/latest/help/install_flash_player.exe
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ASUS
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
AMD C-60 APU with Radeon(tm) HD Graphics
Motherboard
ASUSTeK COMPUTER INC. X501U
Memory
4.00 GB
Graphics Card(s)
AMD Radeon HD 6290 Graphics
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
Hitachi HTS545050A7E380 SATA Disk Device
Antivirus
Comodo CIS & FW, SecureAplus App Whitelisting, Threatfire
Browser
Cyberfox 64bit, Opera 64bit, Airfox
Other Info
Spy-The-Spy, HitmanPro.Alert, Norton Connect Safe, MJRegWatcher, BitDefender TrafficLight, Voodoo Shield, Zemana AntiMalware
I appreciate all the responses, but i am currently overwhelmed with choices all the people want me to do.

I feel the best way to proceed is to check my add on thru the tools and found "silverlite" need always needed permission, so i changed that to always on with this not helping.

Then i uninstalled flash with the uninstaller too and followed Callender's instructions and this also did not work.

It still says i need the shockwave player installed which is already installed as it continually gives me a dialog box saying it has stopped working , so it is installed on my PC.

I need to go down a list of most probable to least probable issues why this is happening.

I dont want to run FF in some other fashion, band-aided or without flash, since it worked fine yesterday, why does it not work today?
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP 505B B2C02UT Business Desktop
OS
Windows 7 professional 64 bit
CPU
AMD Athlon(tm) II X2 220 Processor
Motherboard
PEGATRON (2A99)
Memory
3GB
Graphics Card(s)
NVIDIA GeForce 6150SE nForce 430
Sound Card
Realtek ALC662 High Definition Audio (OEM)
Monitor(s) Displays
OEM Dell CRT
Screen Resolution
N/A
Hard Drives
(1) NCQ Smart IV 500GB Hard Drive - 7,200RPM - SATA 3.0Gb/s

HP LightScribe CD/DVD burner
PSU
OEM HP 300 watt
Case
OEM
Cooling
OEM
Keyboard
wired Logitech K120
Mouse
wired M100 mouse
Internet Speed
G5 High Speed Internet
Antivirus
ZoneAlarm Extreme Security
Browser
FF36.04 IE11
Other Info
JRivers Media Center v17

AudioQuest dragonfly DAC V1.2

Mackie MR5 Studio Monitors
Just as fast as this problem developed, it has corrected itself!

Thanks for all the input from everyone it will be useful if the problem reoccurs, at least I know where to start my diagnosis.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP 505B B2C02UT Business Desktop
OS
Windows 7 professional 64 bit
CPU
AMD Athlon(tm) II X2 220 Processor
Motherboard
PEGATRON (2A99)
Memory
3GB
Graphics Card(s)
NVIDIA GeForce 6150SE nForce 430
Sound Card
Realtek ALC662 High Definition Audio (OEM)
Monitor(s) Displays
OEM Dell CRT
Screen Resolution
N/A
Hard Drives
(1) NCQ Smart IV 500GB Hard Drive - 7,200RPM - SATA 3.0Gb/s

HP LightScribe CD/DVD burner
PSU
OEM HP 300 watt
Case
OEM
Cooling
OEM
Keyboard
wired Logitech K120
Mouse
wired M100 mouse
Internet Speed
G5 High Speed Internet
Antivirus
ZoneAlarm Extreme Security
Browser
FF36.04 IE11
Other Info
JRivers Media Center v17

AudioQuest dragonfly DAC V1.2

Mackie MR5 Studio Monitors

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ASUS
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
AMD C-60 APU with Radeon(tm) HD Graphics
Motherboard
ASUSTeK COMPUTER INC. X501U
Memory
4.00 GB
Graphics Card(s)
AMD Radeon HD 6290 Graphics
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
Hitachi HTS545050A7E380 SATA Disk Device
Antivirus
Comodo CIS & FW, SecureAplus App Whitelisting, Threatfire
Browser
Cyberfox 64bit, Opera 64bit, Airfox
Other Info
Spy-The-Spy, HitmanPro.Alert, Norton Connect Safe, MJRegWatcher, BitDefender TrafficLight, Voodoo Shield, Zemana AntiMalware
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