i think my computers is broken

Nicm78

New member
Local time
12:16 AM
Messages
1
Windows
Problem: Shut down unexpectedly
Files that help describe the problem:
071513-21715-01.dmp
sysdata.xml
WERInternalMetadata.xml
Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.

Windows
Problem: Video hardware error
Files that help describe the problem:
WD-20130715-1141.dmp
sysdata.xml
WERInternalMetadata.xml
Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.

Windows
Problem: Video hardware error
Files that help describe the problem:
WD-20120711-1608.dmp
sysdata.xml
WERInternalMetadata.xml
Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.

Windows
Problem: Video hardware error
Files that help describe the problem:
WD-20120709-1819.dmp
sysdata.xml
WERInternalMetadata.xml
Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.

Windows
Problem: Video hardware error
Files that help describe the problem:
WD-20120712-1942.dmp
sysdata.xml
WERInternalMetadata.xml
Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.
 

My Computer My Computer

OS
windows 7 home premium 64 bit
CPU
amd fx 4100 quad core 3.6ghz
Memory
8gb ddr3
Graphics Card(s)
amd radeon hd 6850
Monitor(s) Displays
LG E2290
Hard Drives
1tb
PSU
750 watts
Case
gigabyte
Hello Nicm78 and welcome to Seven Forums.

So your computer shut down unexpectedly and you seem to have some video hardware errors. Unfortunately, that leaves a lot of unanswered questions. Like:
- What were you doing when the computer shut down unexpectedly?
- Does your computer still boot (start up)?
- Did you have just that one unexpected shutdown or many?
- Are you still able to connect to the internet?
- Did you receive any specific error messages?
- Have you checked for malware by running a full scan with your installed antivirus?

If you still have those .dmp files it would help to see them.

http://www.sevenforums.com/tutorials/9733-screenshots-files-upload-post-seven-forums.html

One of our Forum experts prepared this troubleshooting guide. It's a good starting point.

http://www.sevenforums.com/tutorials/220165-troubleshooting-steps-windows-7-a.html
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Sony Vaio VPCEB47GM Laptop
OS
Win 7 Pro 64-bit
CPU
Intel i5 2.4 Ghz
Memory
8GB DDR3
Graphics Card(s)
Intel HD 3000
Sound Card
IDT High Definition
Monitor(s) Displays
15.6 WGXA Anti-Glare LED
Screen Resolution
1280x800
Hard Drives
640Gb 7200rpm
Antivirus
MSE
Browser
Opera (primary) with IE9 backup
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