I've tried uninstalling everything and re-installing and nothing. The attachment is a screen shot of what I see. We have 2 Iphones. My husband has the 4 and I have the 5c. It does the same thing for both of them. Any help would be great. I just got mine and so need music and new ring tones let alone backing it up.
Attachments
My Computer
- Computer type
- PC/Desktop
- Computer Manufacturer/Model Number
- custom build
- OS
- windows 7 home premium 64bit
- CPU
- amx fx-4100 zambezi quad core 3.6 GHz
- Motherboard
- Gigabyte GA-970A-DS3 AM3+ AMD 970
- Memory
- DDR3 16GB
- Graphics Card(s)
- EVGA GeForce 9800 GT HDMI 1GB
- Hard Drives
- Seagate Barracuda 1tb 32mb cache
- Antivirus
- Total Defence
- Browser
