i-tunes

[Ed B]

I dont know where else to go, Im comp ileterate Im on a HP G60 445DX Notebook w/Windows7 6.1 AMDSprocessor Turion dual coreRM75 Hope thats enough info. Problem is I cant get I-Tunes to run it downloads ok but when I try to run it I get these messages. Registering I-Tunes Automation Service and gets stuck there, or I it locks uo on Authorization Service. I-tunes ran perfect untill I got a request to download some Apple update. I tried erasing all Apple and Quyick Time p;rograms and reload and no change. Apple wants nothing to do with Windows problems and all other sources of help have failed
Ed B

 

[Kirsch]

Please download the latest version of Quicktime here.

After you install Quicktime, restart your computer, then attempt to re-install iTunes.

 

[severedsolo]

Also, check that you have the right version of Itunes. If you are running 64 bit Windows you will need the 64 bit edition of Itunes: Apple - iTunes - Download iTunes Now (left hand side)

Honestly though, I make this recommendation to everyone: If you dont need Itunes (IE if you dont have an Ipod/Ipad or an Ilife (that one was a joke ) then don't use it. It is sucha sh*tty buggy piece of software, and WLM can now do the one thing that Itunes used to be good for: mp4's

 

[Kirsch]

I might be alone here, but I don't own an iPod (just use my droid), but I loooove iTunes!! Prolly just cause I've been using it forever

 

[Ed B]

Im not sure if I thank everybody at once or individually, bu thanks for the help but nothing changed install stalls on message (registerinbg automation service)

 

[severedsolo]

Could you post a screenshot of the problem please?

 

[Adrian]

Im not sure if I thank everybody at once or individually, bu thanks for the help but nothing changed install stalls on message (registerinbg automation service)

Good morning Ed, welcome to windows 7 support forums.
Please identify the microsoft Windows 7 version for us please? Is it X86 AKA 32 bit or did you install X64 ?
I would suggest that since you had a running version of Itunes perhaps using a different operationg system since you upgraded to Windows 7 there may have been drivers not recognised. Not to worry we have seen this issue in the past and we will walk you through the steps for a succesful re-install, please provide us with your system specs and we'll get you on your way.

 

[Ed B]

How do I find what version of 7 I installed? It was an update that came with the computer also where do I find the computer specs you need
Ed

 

[Airbot]

One way is you can go to the Control Panel - System. If it says 64 bit like in the pic, you have 64 bit Windows installed. If it doesn't say that, then you have the 32 bit installed.



You can get basic specs laid out simple from something like speccy.

Speccy - System Information - Free Download

Have you tried downloading and installing the newest version of iTunes yet?

http://www.sevenforums.com/software/98583-itunes-9-2-1-released.html

 

[bug67]

How do I find what version of 7 I installed? It was an update that came with the computer also where do I find the computer specs you need
Ed

From the Start menu, right click on Computer and select properties. That should tell you everything you/we need to know.

 

[Ed B]

It says I have Windows 7 32 bit Home

 

[Kirsch]

Can you screenshot the error please : Preferred method of posting screenshots

 

[Ed B]

Well I tried everything suggested and still hangs up on registering authorization service

 

[Adrian]

Well I tried everything suggested and still hangs up on registering authorization service

Hello Ed, welcome back. Since you have a corrupted installation you need to perform the following operations:

1. Remove all Apple Software including the installer and Quicktime including AppleMobile software
2. Reboot your system and ensure through the following methods that all Apple software and services and devices are removed. Through your device manager ensure that the apple usb device driver is removed, through your control panel review in the program window that any and all Apple software including "BONJOUR" are removed. Also review and ensure that quicktime is removed.
3. Reboot your system
4. Depending on which OS you have download from Apple the version of Itunes you need. Download it to your perferred location, I like it on the desktop.
5. Point your mouse over the Apple Installer and right click your mouse, you will see a drop down menu and half way down you will see "Install/Run as administrator" Point your mouse over this option and left double click and the installation will begin.

Once the installation completes all the drivers and services should be up and running.