Idiot installing Windows 7 Ultimate BSOD/nvidia drivers

[powerjen]

Hi,

I hope someone can help me, I'm not overly techy so I've give you as much info as I can. Trying to do a clean install of Windows 7 Ultimate on brand new pc with this spec:

Intel® Core 2 Quad Q8300
Motherboard: Asus P5P43TD (Intel P43 chipset, 4x DDR3, PCI-E 2.0)
Memory: 4GB DDR3 1333mhz (2x 2GB)
Hard Drives: 500GB S-ATAII 3.0Gb/s
Optical Drive: 22x DVD±RW DL S-ATA
Graphics: NVIDIA GeForce 9500GT 1GB
Sound card: Onboard 7.1 Audio
PSU: 400W
Monitor: Viewsonic VX2260wm lcd display

Initially I got quite a way through the installation then it came up with an error saying the computer closed unexpectedly and had to restart to continue installation. I had got my monitor connected to the nvidia gt 9500 via divX. Said Ok, pc shut down, then restarted with exactly the same message. Read up on the Net and said that it could be the nvidia card, so got to device manager and removed drivers so it had to use standard vga drivers and switched to the vga connection on the graphics card (I dont' have onboard graphics on my motherboard).

Well, now it doesn't have the old problem it has a new one. I am booting straight from the dvd drive and it lets me get to the Windows install page, I select custom install and it gets to anything between 2 and 72% of expanding the files (second stage on list) and then it blue screens with various errors. the last one being this:

STOP: 0x0000008E (0xc0000005, 0x81851844, 0x86914B04, 0x00000000)

fltmgr.sys address 81851844 base at 81848000. Datestamp: 4a5bbf11

Have tried ringing the tech support from where I got the pc but they say they don't support windows 7 yet. :huh: CD that has come with the pc for the motherboard says that it is windows 7 ready (but that probably doesn't mean anything).

Any help would be very much appreciated as it is driving me insane. Like I said I'm not a techy so treat me gently please!

Thanks very much.

 

[Tews]

Hi powerjen ... welcome to the forums... Navigate to c:/windows/minidump and zip up the .dmp files and upload them for analysis...

 

[powerjen]

Hi, thanks for the reply. I've just rebooted and now it says bootmgr is missing. Have put in the windows 7 disk (rebooted again) and it's taken me to the windows 7 installation page. NOt sure what to do now - maybe try another install?

Can I get the dump off the pc? I have a dvd writer but I'll need to take the windows 7 cd out to swap it over and write to it? Sorry, I'm not great at these things and find it hard with no operating system on it!

 

[powerjen]

Ok I've found out how to fix the bootmgr issue. Now to navigate to the minidump? Can I do it in DOS?

 

[Tews]

sure ... no problem.. use standard dos commands.. though it is mcuh easier to use explorer

 

[powerjen]

I don't have explorer and not sure I can do it in Dos to be honest - just cause I don't know how. Feel free to give up on me now!!

I tried another install for the hell of it and it blue screened and said at the top:

IRQL_NOT_LESS_OR_EQUAL

Then gives me more error numbers at bottom of page the first one being 0x0000000A

Thanks for your perseverence.

Jen

 

[Dave76]

I don't have explorer and not sure I can do it in Dos to be honest - just cause I don't know how. Feel free to give up on me now!!

I tried another install for the hell of it and it blue screened and said at the top:

IRQL_NOT_LESS_OR_EQUAL

Then gives me more error numbers at bottom of page the first one being 0x0000000A

Thanks for your perseverence.

Jen

Hi,

What OS was installed when you got your new computer?

Any AV loaded? If yes then disable it for the install.

The IRQL_NOT_LESS_OR_EQUAL code means it's trying to references an incorrect location in memory.

It might be caused by a device driver, a system service, a virus scanner, or a backup tool that is incompatible with the new version.

STOP: 0x0000008E indicates a possible BIOS issue.
Have you checked that the latest BIOS is installed?

Are all peripherals devices disconnected? Leave only monitor, keyboard and mouse.

Let us know your progress.

 

[powerjen]

HI Dave

Thanks for the reply. The pc had no operating system as I had been given windows 7 ultimate and so I bought the base unit ready to have the OS installed on it. Asus motherboard is supposed to be windows 7 ready. SO I figured I'd just put the disk in and away I'd go. There is therefore nothing else on the pc at all and I can't get access to anything as I have no OS to let me get to anything.

Have just got monitor, through vga basic cable connected, keyboard and mouse through usb's. Had got a wireless one conencted initially and monitor through divx but not anymore. HAve disabled graphics card (nvidia) as it seemed as though that was an issue too and have at least stopped that issue where it would just reboot and take me round in a loop, but now it gives me random bsod messages every time.

I've tried to reboot without the windows disk in and everytime I try now it says that the bootmgr is missing. I go in via the windows disk, do f10 and type bootrec /fixboot, says it's fixed it and yet it just says the same thing everytime I log in. Getting really frustrated, Help!

 

[Dave76]

HI Dave

Thanks for the reply. The pc had no operating system as I had been given windows 7 ultimate and so I bought the base unit ready to have the OS installed on it. Asus motherboard is supposed to be windows 7 ready. SO I figured I'd just put the disk in and away I'd go. There is therefore nothing else on the pc at all and I can't get access to anything as I have no OS to let me get to anything.

Have just got monitor, through vga basic cable connected, keyboard and mouse through usb's. Had got a wireless one conencted initially and monitor through divx but not anymore. HAve disabled graphics card (nvidia) as it seemed as though that was an issue too and have at least stopped that issue where it would just reboot and take me round in a loop, but now it gives me random bsod messages every time.

I've tried to reboot without the windows disk in and everytime I try now it says that the bootmgr is missing. I go in via the windows disk, do f10 and type bootrec /fixboot, says it's fixed it and yet it just says the same thing everytime I log in. Getting really frustrated, Help!

Use your Win7 installation disk and do a Startup Repair.

Run it a couple times and see if it will fix the bootmgr.

 

[gregrocker]

Thanks for the reply. The pc had no operating system as I had been given windows 7 ultimate and so I bought the base unit ready to have the OS installed on it.

If it is a retail copy, you are entitled to MS excellent tech support. At least it was excellent when awhile back they spent 40+ hours helping diagnose, reinstall, optimize an old Gateway with a retail copy of XP on it. I got a full education for the price of that XP Home.

I've tried to reboot without the windows disk in and everytime I try now it says that the bootmgr is missing. I go in via the windows disk, do f10 and type bootrec /fixboot, says it's fixed it and yet it just says the same thing everytime I log in. Getting really frustrated, Help!

Startup repair may need to run several times. It never seems to work if it is offered to you right off the bat after clicking Repair my Computer - choose it from the options list. Also, try both key commands for replacing the boot: "bootrec.exe /fixboot" and "bootrec.exe /fixmbr" which have worked for me many times when startup repair doesn't.

 

[Snufffed]

IRQL_NOT_LESS_OR_EQUAL usually indicates driver issue.
{bootmgr} missing indicates you have used the HDD for other things is the
{bootmgr} is on a different partition.
If you boot from the DVD which I'm sure your doing.
click custom
click repair
click advanced
click command.
from there your in SA DOS. I recommend you FORMAT the HDD.
then i recommend you partition the HDD.
once the format and partition is finished.
reboot an allow the DVD to boot to an start a CLEAN install again.
when ask DO NOT install any DRIVERS. LET Win7 install DEFAULT Drivers.
You can actually partition later but I recommend you partition it NOW instead of later.

Well, now it doesn't have the old problem it has a new one. I am booting straight from the dvd drive and it lets me get to the Windows install page, I select custom install and it gets to anything between 2 and 72% of expanding the files (second stage on list) and then it blue screens with various errors. the last one being this:

This leads me to think you have a BAD DISK.
what version 7600 RTM or 7000 RC or ???
Is it retail?
is it OEM?
did you download it?
what speed did you burn it at?
Where did you download it from?
Last but not least. Is this an Official Release.? copy?

 

[powerjen]

Hi Greg & Dave

Thanks for your input. It is a complimentary copy, so probably doesn't give me access to the support. When I load the windows cd and go to repair it tells me that it is unable to repair the problem, then when I got to the 'see problem' box it says that the repair feature is not active. I've tried the memory diagnostic on there too and it says that it can't run that either (can't rmember why). So I have been fixing the boot mgr in dos as you've described greg and it says that it is working again. But when I switch on and off again it just keeps saying it's missing.

Thanks again.

 

[powerjen]

Hi Snuffy, thanks for the post. The copy is a genuine one from a friend who works for Microsoft it has an oem. It Says on it that it is a promotional disc and has the fancy wiggly hologram type design on the top of the cd with the top printed in black with the windows 7 ulimate info on it, so it has to be a genuine disk.

The hard drive should have nothing on it as it is a brand new machine and has only had me attempting to load windows 7 on it. So the most it can have on it is an incomplete version of windows 7?

Jen

 

[gregrocker]

Hi Greg & Dave

Thanks for your input. It is a complimentary copy, so probably doesn't give me access to the support.

Thanks again.

Hi Jen you are hardly an idiot and already have demonstrated the skills to find the solution.

If it is any retail copy such as the Windows 7 Ultimate Signature Edition it is supposed to be tech supported by MS.

But your hardware vendor's statement that they are not tech supporting Windows 7 yet seems to imply that they will, so I would rely on that as your fallback since release is Thursday.

In the meanwhile you can try other fixes. The two bootrec.exe commands (/fixboot and /fixmbr) seem to almost work. These are the only ones I have ever had to use but there are more specific ones which I've been told will drill deeper and eventually succeed with repairing the boot. Try "bootrec.exe /rebuildbcd" and "Bootsect.exe /nt60 all /force".

Have you access to the RTM? These are the same files as on the disk which you can burn on another machine. The key with your disk will work with the RTM if it is for ultimate, otherwise there is an easy way to unlock other versions in the RTM.

 

[powerjen]

Greg, could be getting somewhere - did the rebuildbcd command and it says there are two windows installations. Says do I want to add c:\windows.old\windows to the boot list? Does it sound like I need to wipe everything and start again?

The version I have of Windows 7 Ultimate is X15-60566-01 which I think (according to the net) is RTM - whatever that means! It also says that it is 32 bit - could that be the problem?

Thanks!!!
Jen

 

[powerjen]

Right, selected for it to add both installations, so I restarted, still said the same thing no boot mgr. Tried the force command, still nothing, booted again with the disc. IT did come up in diagnostics recognising both installations it had found doing the boot command thing. I selected the one which said windows 7 installation and tried the startup repair and it said it could repair it and said it was the boot manager was missing. So I thought I'd try the memory diagnositc on there too. Said it would do it on restart. Well I'm pleased to say that it booted from the hdd and is now running the advanced diagnostic - it's already at 3% and says there are hardware problems. I have tried this before and it never told me what the problems were - fingers crossed this time that it at least tells me what's wrong.

Thanks again! Will let you know what happens.

Jen

 

[gregrocker]

Well you can agree to add the older install to the boot menu and then see how it sorts out. If you started a second install that messed up the bootloader then the first one might be the good one. It should tell you.

If that fails, I would do the commands over and say no to the second OS to see where that goes. You might get a working OS out of one of these approaches.

Otherwise yes I would format the disk and do a clean installation.

Is this a disk that comes with an activation key? 32 bit should not be a problem. It is recommended for less than 4 g of RAM.

 

[gregrocker]

OK I see now from your TechNet crosspost that it booted into install disk repair options from which you ran the Memtest.

I would troubleshoot the memory based on the memtest result of hardware failure.

However, there still remains the possibility that if you run the Bootsect.exe /nt60 all /force command again and this time choose the other option "No" to windows.old installation that it will boot.

Did you actually click Startup Repair from the options list?

I need to ask you this because I have learned of a glitch in Windows 7 Startup repair which is that if it offers to repair startup when you first boot into the repair console, it usually does not work that time; I have to go back into Repair and select Startup Repair to have it do a more thorough and successful job. If you have not done this, then I would in order to know you have exhausted all of your startup repair options, and can proceed to a clean install on formatted drive.

 

[gregrocker]

deleted dup

 

[Snufffed]

The hard drive should have nothing on it as it is a brand new machine and has only had me attempting to load windows 7 on it. So the most it can have on it is an incomplete version of windows 7?

Jen

Well, it seems that stuff in on the HDD. another thing you can do. I'd still FORMAT c: /fs:ntfs
even if it is simply your attempt to install Win7. The format will insure that the HDD is set up properly.
I also would then partition it into 2 parts.
Yes, OEM has the key installed so you should not have a problem.
Also there is at least one FULL REBOOT where you system might say
"click any key to boot to CD or DVD" SAY NO. AFTER Win7 is totally expanded it will REBOOT- it wants to boot to the HDD and finish installing.
you might ( read like) clicking yes when you should not "click boot to DVD"
if that is the case that is what give you the Windows.old