IE getting crash
- Thread starter abmuziq
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zigzag3143
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Do you have a backup from before this problem to restore from?
Do you have a win 7 dvd to do a repair install?
Go into event viewer (type eventvwr in search) go to the windows log>application tab.
Look for critical errors (they have red in the left hand column) that say app hang, app crash, and have IE in their name.
When you find them note the event ID and source codes and tell us what they are.
Let us know if you need help
Ken
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Hello Abmuziq, and welcome to Seven Forums.
You might see if resetting IE may be able to fix this. Be sure to use step 2 throught the Control Panel since you cannot open IE.
Hope this helps,
Shawn
You might see if resetting IE may be able to fix this. Be sure to use step 2 throught the Control Panel since you cannot open IE.
Hope this helps,
Shawn
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bryn ie8team
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Try this
Are you running Internet Explorer 8?
If you find that your IE8 crashing frequently, here are some trouble-shooting steps you may try:
1. Run your anti-virus and an anti-spyware, to check for malware infections. Microsoft Security Essentials is a good freeware AV from Microsoft.
2. Clear Cache. Or else run your Junk Cleaner or CCleaner. In IE 7 or 8, click Tools > Internet options > Security > Reset all Zones to Default level
3. If still you find your IE giving problems, close it and run IE (No Add-ons). This opens up the browser without loading any add-ons, toolbars or plug-ins.
4. Run sfc /scannow and at the end reboot if asked for. This will replace corrupted system files if any.
If you find it running OK, then the problem is most probably caused by an addon. In that case you have two options :
- Use the manage Add-ons tool, and disable each one after the other to find out which one is causing the problem.
- In Internet Options, go to Advanced Tab and click on Reset tab. Restart IE. This step deletes all temp files, disables any add-ons, plug-ins, toolbars and also resets all changed settings to default. Although this is a quick-fix, you will have to re-install the add-ons.
If you feel the need to Repair Internet Explorer, then this article will guide you Tips for solving problems with Internet Explorer
I hope this helps!
Cheers,
Bryn
IE Outreach Team
Are you running Internet Explorer 8?
If you find that your IE8 crashing frequently, here are some trouble-shooting steps you may try:
1. Run your anti-virus and an anti-spyware, to check for malware infections. Microsoft Security Essentials is a good freeware AV from Microsoft.
2. Clear Cache. Or else run your Junk Cleaner or CCleaner. In IE 7 or 8, click Tools > Internet options > Security > Reset all Zones to Default level
3. If still you find your IE giving problems, close it and run IE (No Add-ons). This opens up the browser without loading any add-ons, toolbars or plug-ins.
4. Run sfc /scannow and at the end reboot if asked for. This will replace corrupted system files if any.
If you find it running OK, then the problem is most probably caused by an addon. In that case you have two options :
- Use the manage Add-ons tool, and disable each one after the other to find out which one is causing the problem.
- In Internet Options, go to Advanced Tab and click on Reset tab. Restart IE. This step deletes all temp files, disables any add-ons, plug-ins, toolbars and also resets all changed settings to default. Although this is a quick-fix, you will have to re-install the add-ons.
If you feel the need to Repair Internet Explorer, then this article will guide you Tips for solving problems with Internet Explorer
I hope this helps!
Cheers,
Bryn
IE Outreach Team
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