IE9 will not work after Windows 7 automatic updates

cheesedoff

New member
Local time
12:26 PM
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2
My PC downloaded nine automatic updates last week but my IE9 will now not work. I spoke to my Broadband provider and it seems the latest windows updates may have caused this. They said to try a system restore which I did and this worked BUT, as soon as I switch my machine off, the same updates download and I have the same problem. Any ideas how to stop this happening? I am pretty non technical so simple answers would be much appreciated:)
 

My Computer My Computer

Computer Manufacturer/Model Number
Dell
OS
64 bit
Hello cheesedoff and welcome to Seven Forums.

Use the same system restore point to restore your computer to a date/time prior to when the Updates downloaded. Then turn off automatic updates. Go to Control Panel > Windows Update > Change settings > select Never check for updates > OK your way out of the open dialog boxes.

controlpanel.JPG WindowsUpdate.JPG Choose.JPG

Once you've turned off automatic updating, you can manually check for updates by clicking that button in the second screen shot. Windows Update will show you all available updates (critical/important and optional.) They all might have a check mark next to them. Uncheck everything including any optional updates.

Once they've all been unchecked, start with the critical/important. Make a note of the KB number. Put a check in the first update and install it. If it installs correctly, reboot your system. Try using IE. If everything works, install the next update, reboot, try IE. Do this with each remaining update installing just one at a time, rebooting, and checking IE. All updates will either install correctly with no IE problems or if any update fails to install or causes problems you'll know exactly which update is the problem. You can ignore that update for the time being and continue installing the rest of them. After all have been installed you can re-try the problematic update.

I realize this will be a much slower process but it usually results in a trouble free installation of multiple updates. If you feel adventurous and want to make it a little less time consuming, you could check mark say, 3 updates at a time. Problem with that is if IE fails to work you'll have to uninstall all three updates and install just one at a time. Here's how to uninstall a bad update:

http://www.sevenforums.com/tutorials/24373-windows-update-uninstall-update.html
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Sony Vaio VPCEB47GM Laptop
OS
Win 7 Pro 64-bit
CPU
Intel i5 2.4 Ghz
Memory
8GB DDR3
Graphics Card(s)
Intel HD 3000
Sound Card
IDT High Definition
Monitor(s) Displays
15.6 WGXA Anti-Glare LED
Screen Resolution
1280x800
Hard Drives
640Gb 7200rpm
Antivirus
MSE
Browser
Opera (primary) with IE9 backup
Thank you for your reply. Unsurprisingly, when I switched on my PC this time everything was OK but I will print off your instructions to use if it happens again (no doubt it will). Thank you for taking the time to explain everything so clearly - I really appreciate it.
 

My Computer My Computer

Computer Manufacturer/Model Number
Dell
OS
64 bit
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