Solved Impossible to log into W7 local user following SW update

[OleIvar]

Following updating of W7 and a restart of the computer the local user name shows up in the lower left corner of the screen.
Clicking on this local user name this user name shows up in the middle of the screen and below the user name is a link named 'sign in'. Clicking the 'sign in' link the message 'just a moment' shows up for a few seconds. Then a new screen is displayed saying:
Unlock the PC
And the fields 'username' and 'Password' follows.

No known combination of 'Username' and 'Password' works.
The only way to continue is to restart the computer and log into a global user on the computer.
How can I solve this?

 

[SIW2]

There is a tutorial on this site. Cant remember the exact title of it. Hunt through the tutorial section.

 

[torchwood]

sounds like the user profile is corrupt....

i would delete that one and create a new one

https://www.google.com/url?client=i...UQFnoECAgQAg&usg=AOvVaw3ruksw6iDTo1T-A3c_CakL

 

[OleIvar]

There is a tutorial on this site. Cant remember the exact title of it. Hunt through the tutorial section.

I can not find the actual tutorial

 

[SIW2]

Password Reset

 

[OleIvar]

Password Reset

Thank you for your help. Reset Password gave this error message:

However the error was much simpler to solve. Instead of clicking the local user in the lower left corner after restart that gives the result 'Unlock the PC' I clicked 'Other user' and then filled inn 'username' and 'password' and the user started perfectly.

Thank you for helping