Incredibly annoying mouse problem

[jcm3]

Hello,

I'm having a real problem that I haven't been able to solve on my own or by using the search function on these forums. I installed 7 on my new desktop back in December and a couple of months ago, maybe at the end of May, I ran into a serious bug in which my mouse does not operate the way that it should with windows 7.

Describing this problem will be a pain as it's difficult to convey via text but I'lll try my best nonetheless. Sometimes the mouse acts fine, there is no delay in cursor movement at all, but 75% of the time this problem occurs in which I am unable to click the start menu, or any icon on that quicklaunch bar. If i click the top of a window it clicks out of it like I am clicking on the background. I can't click on any icon on the desktop at all. If I am surfing the web and visit multiple pages in one tab it will, more often than not, start backing up pages automatically when I am not clicking on or using the mouse at all. It will back up, page by page, to the first page that tab was on. If I launch a program while this program is occuring, like Warcraft 3, SC2 or WoW, as soon as I left click anything in game it will automatically minimize the program. As I type this out I am on my laptop (32 bit windows 7, no problems by the way) I have the sevenforums webpage up on my desktop and I can't click anything in that open browser window. The only thing that temporarily gets rid of this problem is when I CTRL+ALT+DEL then proceed to hit cancel the problem will go away for 30 seconds to 1 minute before reappearing.

Mouse used: Logitech MX518

Things I have tried:
-Searching sevenforums.com for answers - I found a few threads that looked similar to my situation so I tried switching mice to my cordless that I use for my laptop, it is a Microsoft Wireless Mobile Mouse 3000 and the situation stayed the same. No change in results
-I, thinking that it was a serious virus, completely reformatted my PC last Friday and the problem started occurring before I could install any new programs.
-I installed the latest Setpoint drivers frrom a recommendation by whest on one of the threads that I read.
-I completely uninstalled those drivers and installed the setpoint drivers for Vista64 (another recommendation I found on these forums which appeared to solve the problem for the OP) and no change.

I am stumped and frustrated. I have to have this computer working as I work from home and it is impairing my ability to do my job.

PLEASE help! I'll post anything you guys need, if you need full system specs, if you need me to reformat again, whatever you need me to do please let me know. If this post is in the wrong forum I would kindly ask a moderator to move it to where it needs to be.

Sincerely,

Joe

 

[richc46]

Welcome Joe

Based upon what you did, we know it is not software, since you reformatted and reinstalled

must be hardware, most likely memory.

Take this test with each ram stick separately, and make six runs with each stick.

then

with a good stick test each slot
Guide to using Memtest86+

 

[jcm3]

Thanks a lot for the recommendation, I will check it as soon as I get home today and let you know how it goes.

 

[Kirsch]

Silly question, have you tried a different USB port? Also, are you hooking the mouse up via USB extension cord (or port mutliplier)?

 

[jcm3]

Silly question, have you tried a different USB port? Also, are you hooking the mouse up via USB extension cord (or port mutliplier)?

I have tried different USB ports and I am not using a multiplier. Still stumped :sarc:

 

[richc46]

Welcome Joe

Based upon what you did, we know it is not software, since you reformatted and reinstalled

must be hardware, most likely memory.

Take this test with each ram stick separately, and make six runs with each stick.

then

with a good stick test each slot
Guide to using Memtest86+

Did you try this?

 

[jcm3]

Welcome Joe

Based upon what you did, we know it is not software, since you reformatted and reinstalled

must be hardware, most likely memory.

Take this test with each ram stick separately, and make six runs with each stick.

then

with a good stick test each slot
Guide to using Memtest86+

Did you try this?

I will be as soon as I get home and will let you know exactly what I find

 

[Kirsch]

Do you have an extra keyboard lying around? If so, try plugging that in and then seeing how the mouse reacts please.

Also, have you spilled anything on your mouse? The buttons could be stuck (the buttons by your thumb, I have the same mouse), try cleaning your mouse too.

 

[jcm3]

Welcome Joe

Based upon what you did, we know it is not software, since you reformatted and reinstalled

must be hardware, most likely memory.

Take this test with each ram stick separately, and make six runs with each stick.

then

with a good stick test each slot
Guide to using Memtest86+

I just got finished running all 8 tests on both sticks and 0 errors were reported. Still stumped

 

[jcm3]

Do you have an extra keyboard lying around? If so, try plugging that in and then seeing how the mouse reacts please.

Also, have you spilled anything on your mouse? The buttons could be stuck (the buttons by your thumb, I have the same mouse), try cleaning your mouse too.

Hey Kirsch, thanks for the reply. I haven't tried a spare keyboard but will tomorrow. Also, I will clean the mouse just in case but I have tried a different mouse as stated in my original post.

I will let you know how it goes.

 

[Kirsch]

Hey Kirsch, thanks for the reply. I haven't tried a spare keyboard but will tomorrow. Also, I will clean the mouse just in case but I have tried a different mouse as stated in my original post.

I will let you know how it goes.

Sounds good, I am interested to see if a different keyboard makes a difference.

 

[jcm3]

Hey Kirsch, thanks for the reply. I haven't tried a spare keyboard but will tomorrow. Also, I will clean the mouse just in case but I have tried a different mouse as stated in my original post.

I will let you know how it goes.

Sounds good, I am interested to see if a different keyboard makes a difference.

Just got back from Fry's, installed a new keyboard, rebooted and no luck. Still experiencing the same problems. FML.

 

[richc46]

Sorry that both our suggestions did not work, but lets try to find the cause. Follow these instructions a clean boot

How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

 

[jcm3]

Sorry that both our suggestions did not work, but lets try to find the cause. Follow these instructions a clean boot

How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

I'm on top of it starting the process now, thank you for your continued help!

 

[richc46]

I will offer all the help that I can, but cant make any promises. If I miss something surely Kirsch will catch it.

 

[Kirsch]

Are your ports on the computer having problems USB 2.0? The mouse is a 1600 dpi mouse, would be lots of data for a USB 1.0 port.

Anyways.. the mouse works perfectly on a different computer? You just did a clean install?

Hrrmm...

1. Click the Start button, type regedit, and hit Enter.
2. In the Registry Editor, click the registry subkey HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control.
3. In the details pane, locate the ServicesPipeTimeout entry, right-click that entry and then select Modify.

Note: If the ServicesPipeTimeout entry does not exist, you must create it by selecting New on the Edit menu, followed by the DWORD Value, then typing ServicesPipeTimeout, and clicking Enter.

4. Click Decimal, enter 1000, and then click OK
5. Restart the computer.

 

[jcm3]

Are your ports on the computer having problems USB 2.0? The mouse is a 1600 dpi mouse, would be lots of data for a USB 1.0 port.

Anyways.. the mouse works perfectly on a different computer? You just did a clean install?

Hrrmm...

1. Click the Start button, type regedit, and hit Enter.
2. In the Registry Editor, click the registry subkey HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control.
3. In the details pane, locate the ServicesPipeTimeout entry, right-click that entry and then select Modify.

Note: If the ServicesPipeTimeout entry does not exist, you must create it by selecting New on the Edit menu, followed by

the DWORD Value, then typing ServicesPipeTimeout, and clicking Enter.

4. Click Decimal, enter 1000, and then click OK
5. Restart the computer.

UPDATE: I hadn't tried my MX518 on my laptop, I just did and the laptop started having the same exact issues, I RETRIED my laptop mouse (Microsoft Wireless Mobile Mouse 3000) on my desktop and it still had the same issues. Windows automatically updated drivers to my lappie when I plugged in the MX518 and then my laptop started acting exactly like my desktop.

NEW UPDATE: The laptop, even with the MX518 out, is completely messed up. It's showing the same symptoms as the desktop. ajskaf3uroahfoeaufhu

What does this mean? Is it the driver that Windows 7 automatically installs when plugged in?

 

[Kirsch]

Try uninstalling whatever driver you have installed, and go here and re-download the newest setpoint drivers.

 

[jcm3]

Try uninstalling whatever driver you have installed, and go here and re-download the newest setpoint drivers.

Just got through uninstalling and reinstalling, again, and no change.

 

[Thorsen]

Can you revert laptop using System Restore?