Infrequent BSODs when idling

hot pockets

New member
Local time
10:02 AM
Messages
19
Hi everyone,
I've been having constant but infrequent BSODs. They've been happening for maybe a year now, and I've finally decided to try and fix this issue. They usually happen when I put the computer to sleep or have it on standby for a long period of time. I would hibernate, put it to sleep, or just leave my computer on and I would come back later to find a BSOD message.

Attached are the dm log files
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Lenovo
OS
Windows 7 Home Premium 64 bit
CPU
i7-2640M
Memory
3.88 GB
Antivirus
Super Antispyware
Browser
Chrome
Please run the DM Log Collector again and upload a new zip, the current uploaded file is missing several files.
A zip file normally has following files
  1. 1 .nfo,
  2. 18 .txt,
  3. 1 or more .dmp
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 10 Pro
CPU
i5-6500
Motherboard
Gigabyte B150-HD3P-CF
Memory
16GB DDR4 2133 Crucial Ballistix Sport LT
Graphics Card(s)
MSI GeForce GTX 1060 GAMING X 6G
Sound Card
Intel Display Audio
Monitor(s) Displays
Liyama ProLite XB2483HSU-B2
Screen Resolution
1920 x 1080
Hard Drives
Crucial MX200 500GB & Toshiba DT01ACA300 3TB
PSU
Corsair RM550x
Case
Fractal Design Define S
Cooling
Cooler Master TX3 i
Keyboard
Func KB-460 (MX Red)
Mouse
Corsair Gaming M65 RGB
Antivirus
Bitdefender Total Security 2016 + MBAM Pro + MBAE Pro
Browser
Google Chrome
Other Info
Creative Sound Blaster Tactic3D Rage V2 headset
I ran the program again and it gave me the same zip. Redownloading doesn't seem to help either. They're still missing the files for some reason. Is the nfo the only file missing? I've attached that to this post
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Lenovo
OS
Windows 7 Home Premium 64 bit
CPU
i7-2640M
Memory
3.88 GB
Antivirus
Super Antispyware
Browser
Chrome
There are 13 .txt files missing besides of the msinfo file.

Please remove Daemon Tools, it uses some drivers known for being unstable and thus causing BSODs.

Please remove Emsisoft
Code:
fffff880`0f0c0268  fffff880`03121db2Unable to load image \??\C:\PROGRAM FILES\EMSISOFT ANTI-MALWARE\epp.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for epp.sys
*** ERROR: Module load completed but symbols could not be loaded for epp.sys
 epp+0x5db2
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 10 Pro
CPU
i5-6500
Motherboard
Gigabyte B150-HD3P-CF
Memory
16GB DDR4 2133 Crucial Ballistix Sport LT
Graphics Card(s)
MSI GeForce GTX 1060 GAMING X 6G
Sound Card
Intel Display Audio
Monitor(s) Displays
Liyama ProLite XB2483HSU-B2
Screen Resolution
1920 x 1080
Hard Drives
Crucial MX200 500GB & Toshiba DT01ACA300 3TB
PSU
Corsair RM550x
Case
Fractal Design Define S
Cooling
Cooler Master TX3 i
Keyboard
Func KB-460 (MX Red)
Mouse
Corsair Gaming M65 RGB
Antivirus
Bitdefender Total Security 2016 + MBAM Pro + MBAE Pro
Browser
Google Chrome
Other Info
Creative Sound Blaster Tactic3D Rage V2 headset
Looks like the program did collect all of the files, but deleted them when it created the zip for some reason...? I think this is all of the missing files, sorry for the trouble.

I've removed Daemon and Emsisoft
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Lenovo
OS
Windows 7 Home Premium 64 bit
CPU
i7-2640M
Memory
3.88 GB
Antivirus
Super Antispyware
Browser
Chrome
That is the complete package yes, although without dumps but they are present in the other upload :)

The event logs shows mostly started and stopped services, not very interesting.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 10 Pro
CPU
i5-6500
Motherboard
Gigabyte B150-HD3P-CF
Memory
16GB DDR4 2133 Crucial Ballistix Sport LT
Graphics Card(s)
MSI GeForce GTX 1060 GAMING X 6G
Sound Card
Intel Display Audio
Monitor(s) Displays
Liyama ProLite XB2483HSU-B2
Screen Resolution
1920 x 1080
Hard Drives
Crucial MX200 500GB & Toshiba DT01ACA300 3TB
PSU
Corsair RM550x
Case
Fractal Design Define S
Cooling
Cooler Master TX3 i
Keyboard
Func KB-460 (MX Red)
Mouse
Corsair Gaming M65 RGB
Antivirus
Bitdefender Total Security 2016 + MBAM Pro + MBAE Pro
Browser
Google Chrome
Other Info
Creative Sound Blaster Tactic3D Rage V2 headset
Hopefully the dump files give some sort of clue to what the problem is then. Should I repost the dm log if I get another bsod?
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Lenovo
OS
Windows 7 Home Premium 64 bit
CPU
i7-2640M
Memory
3.88 GB
Antivirus
Super Antispyware
Browser
Chrome
Yes please :)

BSODs usually give a pretty good indication of what the problem is, although it depends mainly on what the BSOD is.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 10 Pro
CPU
i5-6500
Motherboard
Gigabyte B150-HD3P-CF
Memory
16GB DDR4 2133 Crucial Ballistix Sport LT
Graphics Card(s)
MSI GeForce GTX 1060 GAMING X 6G
Sound Card
Intel Display Audio
Monitor(s) Displays
Liyama ProLite XB2483HSU-B2
Screen Resolution
1920 x 1080
Hard Drives
Crucial MX200 500GB & Toshiba DT01ACA300 3TB
PSU
Corsair RM550x
Case
Fractal Design Define S
Cooling
Cooler Master TX3 i
Keyboard
Func KB-460 (MX Red)
Mouse
Corsair Gaming M65 RGB
Antivirus
Bitdefender Total Security 2016 + MBAM Pro + MBAE Pro
Browser
Google Chrome
Other Info
Creative Sound Blaster Tactic3D Rage V2 headset
So then, what now? Are you analyzing the dumps? Is there anymore I can do to help?
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Lenovo
OS
Windows 7 Home Premium 64 bit
CPU
i7-2640M
Memory
3.88 GB
Antivirus
Super Antispyware
Browser
Chrome
I already have analyzed the dumps that you gave, see post #4.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 10 Pro
CPU
i5-6500
Motherboard
Gigabyte B150-HD3P-CF
Memory
16GB DDR4 2133 Crucial Ballistix Sport LT
Graphics Card(s)
MSI GeForce GTX 1060 GAMING X 6G
Sound Card
Intel Display Audio
Monitor(s) Displays
Liyama ProLite XB2483HSU-B2
Screen Resolution
1920 x 1080
Hard Drives
Crucial MX200 500GB & Toshiba DT01ACA300 3TB
PSU
Corsair RM550x
Case
Fractal Design Define S
Cooling
Cooler Master TX3 i
Keyboard
Func KB-460 (MX Red)
Mouse
Corsair Gaming M65 RGB
Antivirus
Bitdefender Total Security 2016 + MBAM Pro + MBAE Pro
Browser
Google Chrome
Other Info
Creative Sound Blaster Tactic3D Rage V2 headset
Ah ok, I thought it would be harder than that. I'll keep you posted. Thanks :)
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Lenovo
OS
Windows 7 Home Premium 64 bit
CPU
i7-2640M
Memory
3.88 GB
Antivirus
Super Antispyware
Browser
Chrome
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