Install issues: kernel missing or corrupt

TheNass

New member
Local time
4:19 PM
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11
Hi everyone,

I have read a lot about this issue but haven't found someone with a solution for a similar problem as mine. I'm losing hope of ever fixing this so I really hope someone here can help me out. Here's my situation:

I'm trying to install Windows 7 from a USB stick on a new HD for my computer and I'm having some issues. I prepared my USB with the USB DVD tool from Microsoft. Everything went fine during the installation until the install rebooted my computer. The installation didn't continue and I got the error that the "kernel is missing or corrupt". I tried a repair with that same USB stick but it said it couldn't repair my computer. Then I tried the memorycheck option from the repair screen and guess what.. after it was done with the check it continued the installation! Once the installation was done and I had a working Windows I rebooted my computer and I got the same error again. I tried a repair install which gave me an error message during the installation.



Kind regards

Stijn
 

My Computer

OS
Windows 7 Ultimate 32

My Computer

Computer Manufacturer/Model Number
* BFK Customs *
OS
W 7 64-bit Ultimate
CPU
Intel Q9550 Yorkfield
Motherboard
ASUS P5Q Pro
Memory
8GB Dominator 8500C5D
Graphics Card(s)
ATI : XFX 5870
Sound Card
Realtek HD Audio 7-1
Monitor(s) Displays
1x 47" LCD HDMI & 3x 26" LCD HDMI
Screen Resolution
1920x1080P & 1920x1200
Hard Drives
1x 80GB Intel X25-M G2 SSD : 1x 500GB & 1x 640GB WD Caviar Black(s)
PSU
Corsair 620HX
Case
Cooler Master RC-690
Cooling
Tuniq Tower 120, 2x 140mm and 3x 120mm case fans
Keyboard
Microsoft 500
Mouse
Razer Diamondback 3G
Internet Speed
14 Mb/s
Other Info
1x Koutech 3Gb/s SATA HDD Hot Swap Rack

My Computer

Computer Manufacturer/Model Number
Gateway GT5692
OS
Windows 7 Ulti. x64
CPU
AMD Phenom 8450 triple-core 2.10 ghz
Memory
4GB
Graphics Card(s)
ATI Radion HD 3200
Monitor(s) Displays
Gateway FPD1775W
Screen Resolution
1280x720
Hard Drives
465.6613 Gibibytes
Hi and thank you for your reply.

I just typed in Google "legal Windows 7 download" and it's the first link you get.

I bought a Motion Computing Tablet PC with no CD/DVD drive so installing an ISO from USB is my only option.
For the first link I need a DVD which I don't have and the other 2 links seem well.. over my head xD I don't know all that much about this stuff..

In the mean time I got Windows 7 to run again (don't ask me how) so I'm afraid of turning it off now as it won't start up anymore.

My specs are:
- Intel Pentium M processor 1.50Ghz
- 1GB RAM


Thanks for the help so far

Stijn
 
Last edited:

My Computer

OS
Windows 7 Ultimate 32
Welcome to SevenForums TheNass
You may also need to test your memory modules. Sometimes 7 installs better with only one stick of ram installed. Bad memory can cause strange problem errors to happen. Good luck to you with your install of 7 :D
http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html

Thank you, and thanks for the reply.
I tried the memory test of the Windows repair screen and didn't give any errors or something.. I only have 1 stick of RAM anyways.

Thanks though!
 

My Computer

OS
Windows 7 Ultimate 32
Your part spec's sound like a older XP notebook.

Did you check your PC with the Upgrade Advisor:

Download details: Windows 7 Upgrade Advisor

It's a 3 year old tablet-PC so indeed it was meant for XP. I had windows 7 running smoothly on it before until my HD crashed which is why I'm trying to get Windows 7 installed on my new HD. I use my tablet-PC as a digital sketchbook so I'm not using it very intensively.
 

My Computer

OS
Windows 7 Ultimate 32

My Computer

OS
Windows 7 Ultimate 32
Try downloading another ISO from another source to see if that is the issue; the rules here at Seven Forums don't allow d'l links to be posted so we're not able to assist you with that.
 

My Computer

Computer Manufacturer/Model Number
* BFK Customs *
OS
W 7 64-bit Ultimate
CPU
Intel Q9550 Yorkfield
Motherboard
ASUS P5Q Pro
Memory
8GB Dominator 8500C5D
Graphics Card(s)
ATI : XFX 5870
Sound Card
Realtek HD Audio 7-1
Monitor(s) Displays
1x 47" LCD HDMI & 3x 26" LCD HDMI
Screen Resolution
1920x1080P & 1920x1200
Hard Drives
1x 80GB Intel X25-M G2 SSD : 1x 500GB & 1x 640GB WD Caviar Black(s)
PSU
Corsair 620HX
Case
Cooler Master RC-690
Cooling
Tuniq Tower 120, 2x 140mm and 3x 120mm case fans
Keyboard
Microsoft 500
Mouse
Razer Diamondback 3G
Internet Speed
14 Mb/s
Other Info
1x Koutech 3Gb/s SATA HDD Hot Swap Rack
Oh I'm sorry, I didn't know. I removed the link.

Ok I'll give it a try. Would be weird if that works, as I have used the same ISO before. But it will be for tomorrow. I'll keep you updated.

Thanks again for the help so far! Greatly appreciated!


Kind regards,

Stijn
 

My Computer

OS
Windows 7 Ultimate 32
Hello again Stijn.



Yes, do remember to post back with an update.
 

My Computer

Computer Manufacturer/Model Number
* BFK Customs *
OS
W 7 64-bit Ultimate
CPU
Intel Q9550 Yorkfield
Motherboard
ASUS P5Q Pro
Memory
8GB Dominator 8500C5D
Graphics Card(s)
ATI : XFX 5870
Sound Card
Realtek HD Audio 7-1
Monitor(s) Displays
1x 47" LCD HDMI & 3x 26" LCD HDMI
Screen Resolution
1920x1080P & 1920x1200
Hard Drives
1x 80GB Intel X25-M G2 SSD : 1x 500GB & 1x 640GB WD Caviar Black(s)
PSU
Corsair 620HX
Case
Cooler Master RC-690
Cooling
Tuniq Tower 120, 2x 140mm and 3x 120mm case fans
Keyboard
Microsoft 500
Mouse
Razer Diamondback 3G
Internet Speed
14 Mb/s
Other Info
1x Koutech 3Gb/s SATA HDD Hot Swap Rack
Your part spec's sound like a older XP notebook.

Did you check your PC with the Upgrade Advisor:

Download details: Windows 7 Upgrade Advisor

It's a 3 year old tablet-PC so indeed it was meant for XP. I had windows 7 running smoothly on it before until my HD crashed which is why I'm trying to get Windows 7 installed on my new HD. I use my tablet-PC as a digital sketchbook so I'm not using it very intensively.

Was it the old HD at fault, or may be it is a short on the MB.
 

My Computer

OS
ME/XP/Vista/Win7
Hi everyone,

sorry for the late reply. January is a busy month.
I tried with another ISO and the installation went smooth. After a restart I get an error though:

"Windows has encountered a problem communication with a device connected to your computer.

This error can be caused by unplugging a removable storage device such as an external USB drive while the device is in use, or by faulty hardware such as a hard drive or CD-ROM drive that is failing. Make sure any removable storage is properly connected and then restart your computer.

If you continue to receive this error message, contact the hardware manufacturer.

File: \Boot\BCD

Status: Oxc00000e9

Info: An unexpected I/O error has occurred."

The only thing I have plugged in is a mouse. So I unplugged it, rebooted and then got a menu with a choice between starting system repair or starting Windows normally. I selected system repair and that lead me to the same error..

Anyone has any ideas? Any help is greatly appreciated!


Kind regards,

Stijn
 

My Computer

OS
Windows 7 Ultimate 32
Your part spec's sound like a older XP notebook.

Did you check your PC with the Upgrade Advisor:

Download details: Windows 7 Upgrade Advisor

It's a 3 year old tablet-PC so indeed it was meant for XP. I had windows 7 running smoothly on it before until my HD crashed which is why I'm trying to get Windows 7 installed on my new HD. I use my tablet-PC as a digital sketchbook so I'm not using it very intensively.

Was it the old HD at fault, or may be it is a short on the MB.

How do you mean? What is MB exactly? (sorry, don't know that much about computers)
 

My Computer

OS
Windows 7 Ultimate 32
Unplug all periperhals and other HD's during install.

Make sure you have the latest BIOS version update. If so, reset the CMOS: Clear CMOS - 3 Ways to Clear the CMOS - Reset BIOS

If you have SATA HD, set controller to AHCI first, then IDE if necessary. Next test the HD using maker's diag/repair CD scan: HD Diagnostic followed by http://www.sevenforums.com/tutorials/433-disk-check.html

Now wipe the HD of all corruption, infection or bad boot sector code: http://www.sevenforums.com/tutorials/91339-ssd-hdd-optimize-windows-reinstallation.html

Other tips for getting a purrfect install: http://www.sevenforums.com/installation-setup/125874-re-install-windows-7-a.html#post1086729
 
Unplug all periperhals and other HD's during install.

Make sure you have the latest BIOS version update. If so, reset the CMOS: Clear CMOS - 3 Ways to Clear the CMOS - Reset BIOS

If you have SATA HD, set controller to AHCI first, then IDE if necessary. Next test the HD using maker's diag/repair CD scan: HD Diagnostic followed by http://www.sevenforums.com/tutorials/433-disk-check.html

Now wipe the HD of all corruption, infection or bad boot sector code: http://www.sevenforums.com/tutorials/91339-ssd-hdd-optimize-windows-reinstallation.html

Other tips for getting a purrfect install: http://www.sevenforums.com/installation-setup/125874-re-install-windows-7-a.html#post1086729

Thanks for the reply but I have done all that. Multiple times now..

An update: I disabled bluetooth and infrared in the BIOS and then Windows started up normally. I was a happy man until I rebooted and I got the error again. So I went into the BIOS and disabled my network adapter. Guess what, Windows starts up normally.. As a semi-happy man I took the oppertunity to also disable the fingerprint reader. After a reboot, I get the error again..

Slightly losing my mind here...


Kind regards

Stijn
 

My Computer

OS
Windows 7 Ultimate 32
It's a 3 year old tablet-PC so indeed it was meant for XP. I had windows 7 running smoothly on it before until my HD crashed which is why I'm trying to get Windows 7 installed on my new HD. I use my tablet-PC as a digital sketchbook so I'm not using it very intensively.

Was it the old HD at fault, or may be it is a short on the MB.

How do you mean? What is MB exactly? (sorry, don't know that much about computers)

MB = Motherboard.
 

My Computer

OS
ME/XP/Vista/Win7
How exactly did you wipe the HD before the last install?

You said you used the same ISO to install before - was that during these attempts or on another computer that is running Win7 fine?

I would install HashTab to check the HASH of the ISO against official Win7 HASH: Windows 7 RTM SHA-1 hash / checksums as your ISO may be faulty depending upon where you got it.

Then burn another DVD using ImgBurn at 4x speed.

You seem to want to focus on repairing the failed install while we are still waiting for answers to confirm you even have a reparable install. Please answer questions in depth to get further help, not just "I tried all that."
 
How exactly did you wipe the HD before the last install?

You said you used the same ISO to install before - was that during these attempts or on another computer that is running Win7 fine?

I would install HashTab to check the HASH of the ISO against official Win7 HASH: Windows 7 RTM SHA-1 hash / checksums as your ISO may be faulty depending upon where you got it.

Then burn another DVD using ImgBurn at 4x speed.

You seem to want to focus on repairing the failed install while we are still waiting for answers to confirm you even have a reparable install. Please answer questions in depth to get further help, not just "I tried all that."

Before Windows is installed you have to select a partition on which to install. That's where I used the format option to format the HD.

No need to be pointing fingers, I would like to be able to answer in depth but I don't know that much about all of this. And as I stated before: this is a tablet-PC so I don't have a DVD-drive.

I'll give that hashTab thing a try.

Thanks for the response.
 

My Computer

OS
Windows 7 Ultimate 32
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