Installation hang problem

timmytime

New member
Local time
10:11 PM
Messages
3
Hi Guys,

After reading loads and loads of threads relating to windows 7 hanging during installation and trying everything I can find (to no avail) I've finally had to resort to asking for help!

The problem

I'm trying to install windows 7 PE 64 bit from an original Microsoft DVD. The setup file loads fine. I can get through the bit where you choose 'custom installation' and then the releavnt partition. It also completes 'copying windows files' almost instantly. It normally runs 'expanding windows files' for a minute or so, sometimes to 1%, but mostly 0% and then hangs, sometimes rebooting as well.

Other problems / indicators of what might be wrong

Firstly, I can install XP fine. And this works without problems, although i haven't used it extensively on this install (being desperate to install windows 7). On the win7 setup program run from boot, if you click on 'repair this computer' it hangs immediately with a long beep. I have only once received a bsod. This said 'Page fault in non paged area'

Solutions I have tried (without success)


  1. Copying the DVD and trying to install from that. The DVD copied fine, but the results are exactly the same.
  2. Using one stick of memory. I've tried just using one stick, swapping them round etc. No joy.
  3. Running memtest. I've run a dos version of memtest86 from a boot flash usb. It's done several passes without any problems at all.
  4. Updating bios. Have updated from 1.1 to 1.3.
  5. Disabling almost everything in bios, including usb.
  6. Upping the ram voltage in bios to 1.65v from the default 1.5v.
  7. Installing to different hard drives, sata and IDE.
  8. Installing from a different DVD drive (IDE) which I know is good. (Weirdly xp installed fine from the sata dvd drive, but it wouldn't start. I disconnected this dvd drive and it loaded fine. Maybe a coincidence, I don't know)
Suggested solutions I haven't tried


  1. The only thing i haven't tried yet is installing win 7 from a usb flash disk, mostly because i don't have a 4gb flash disk. From what i've read, this method is relevant where people are burning bad dvds from the ISO. As I have an original ms disk surely this shouldn't be a problem?

I hope someone can think of something that I can't!

Thanks in advance, and let me know if you need any more info.

Tim
 

My Computer

OS
Windows xp sp3 (hopefully soon to be Win7
CPU
Intel Core i5 750 2.66GHz Socket LGA1156 8MB L3 Cache
Motherboard
MSI P55-CD53 P55 Socket 1156 Gigabit Lan 8 Channel Audio ATX
Memory
Corsair 4GB (2x2GB) DDR3 1600MHz/PC3-12800 XMS3 i5
Graphics Card(s)
NVidia 6600GT (worked fine in previous xp system)
Sound Card
Onboard
Monitor(s) Displays
Standard 19" via dvi
Hard Drives
Western Digital WD5000AAKS 500GB SATAII 7200RPM 16MB Cache - OEM Caviar Blue
PSU
Cheap 500w (worked fine in previous xp system)
Case
Budget atx case
Cooling
Stock cpu cooler, 3rd party cooler on the graphics card
Hi timmy, welcome to the forums.

You might want to try the first part of the install in Safe-Mode to see if that helps. When prompted to 'Press any key to boot from CD/DVD...' press F8 a few times and select Safe Mode.
   Note
It may run the Loading Windows Files first before showing the list

Hope this helps :)


OS
 

My Computer

Computer Manufacturer/Model Number
Compaq Desktop
OS
Windows 7 Ultimate x64
CPU
AMD Sempron Dual Core
Memory
3GB
Graphics Card(s)
NVIDIA GeForce 6150SE nForce 430
Screen Resolution
1024x768
Hard Drives
150GB Sata
Welcome to Seven Forums.

You've done some good trouble shooting.

If you can get a USB key, try installing with it so we can rule out any issue with the DVD.

Still install with one RAM card, Win7 64bit is very touchy with RAM.

Are you using DVI or VGA cable?
Try VGA if you can.
You might need to try and borrow another graphics card from somewhere for the installation, if possible.

What is your Plug n Play settings in BIOS?

Dis-able any power saving or CPU usage fan speed control setting in BIOS.

Let us know your progress.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
76~2.0
OS
Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
CPU
Intel Core i5-3570K 4.6GHz
Motherboard
Gigabyte GA-Z77X UD3H, f18
Memory
8GB (2X4GB) DDR3 1600 Corsair Vengeance CL8 1.5v
Graphics Card(s)
Sapphire HD 7770 Vapor-X OC 1GB DDR5
Sound Card
Onboard VIA VT2021
Monitor(s) Displays
22" LCD Dell
Screen Resolution
1680x1050
Hard Drives
Samsung 840Pro 128GB SSD,
Seagate Barracuda 500GB SATA2 7200rpm 32MB cache, Seagate Barracuda 1TB SATA2 7200rpm 32MB cache,
PSU
Corsair HX650W
Case
Cooler Master Storm Scout
Cooling
Corsair H80 2x12cm Noctua NF P12 , 2x14cm case fans
Keyboard
Logitech Wave
Mouse
CM Sentinel
Internet Speed
Dismal
Antivirus
Avast
Browser
Opera Next
Other Info
Haswell laptop: HP Envy 17t-j, i7-4700MQ, GeForce 740M 2GB DDR3, 17.3" Full HD 1920x1080, 16GB RAM, Samsung 840 Pro 128GB, 1TB Hitachi 7200 HDD,
Desktop: eSATA ports,
External eSATA Seagate 500GB SATA2 7200rpm,
External WD USB 500GB
With regards to installing win7 from a usb stick, I actually looked into this and tried to partition a 2gb usb disk and make it bootable using one of the many tutorials on the web. The problem that also seems to keep cropping up in the comments sections of these tutorials is that I want to install a 64 bit version but I'm making the disk in xp 32bit. The bootsect part of the process doesn't work.

People seem to refer to ways to get around this but none of them make sense to me. Is there a way to get round this?

Cheers for the help!

Tim
 

My Computer

OS
Windows xp sp3 (hopefully soon to be Win7
CPU
Intel Core i5 750 2.66GHz Socket LGA1156 8MB L3 Cache
Motherboard
MSI P55-CD53 P55 Socket 1156 Gigabit Lan 8 Channel Audio ATX
Memory
Corsair 4GB (2x2GB) DDR3 1600MHz/PC3-12800 XMS3 i5
Graphics Card(s)
NVidia 6600GT (worked fine in previous xp system)
Sound Card
Onboard
Monitor(s) Displays
Standard 19" via dvi
Hard Drives
Western Digital WD5000AAKS 500GB SATAII 7200RPM 16MB Cache - OEM Caviar Blue
PSU
Cheap 500w (worked fine in previous xp system)
Case
Budget atx case
Cooling
Stock cpu cooler, 3rd party cooler on the graphics card
I merely format the USB stick primary, copy the installation files into its root and it shows up in the BIOS Boot Menu (accessed by tapping F10 on my computer) under HDD's.

Make sure you have your BIOS updated.
 
Right, so I managed to make a 64 bit flash boot disk whilst in vista and xp. You do have to download the 32 bit bootsect.exe file from somewhere. I then used this tutorial.

The flash disk worked fine, booted up and started installing. However, it still crashes at between 25-40 % on 'expanding windows files'. The difference is that it never hangs, just reboots. I tried it in safe mode, it hangs whilst loading the disk.sys driver for a few seconds, but i'm not sure if this is normal. It also managed to get a little further (around 50%) before rebooting.

I also tried installing to an ide hd rather than a sata one, and again this seems to get slightly further.

Could it be the PSU? It's a fairly cheap 500w one that worked fine in my old computer, but I'm thinking that maybe the new cpu, more memory and a better mobo are pushing it over the edge. Might also explain why it lasts longer installing from a usb flash disk rather than a dvd drive (less power?).

Any ideas would be gratefully received!
 

My Computer

OS
Windows xp sp3 (hopefully soon to be Win7
CPU
Intel Core i5 750 2.66GHz Socket LGA1156 8MB L3 Cache
Motherboard
MSI P55-CD53 P55 Socket 1156 Gigabit Lan 8 Channel Audio ATX
Memory
Corsair 4GB (2x2GB) DDR3 1600MHz/PC3-12800 XMS3 i5
Graphics Card(s)
NVidia 6600GT (worked fine in previous xp system)
Sound Card
Onboard
Monitor(s) Displays
Standard 19" via dvi
Hard Drives
Western Digital WD5000AAKS 500GB SATAII 7200RPM 16MB Cache - OEM Caviar Blue
PSU
Cheap 500w (worked fine in previous xp system)
Case
Budget atx case
Cooling
Stock cpu cooler, 3rd party cooler on the graphics card
Did you try the other suggestions in my previous post?

They may not make sense to you but, they have worked in other cases.
It's your choice.

Give these a try and let us know what happens.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
76~2.0
OS
Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
CPU
Intel Core i5-3570K 4.6GHz
Motherboard
Gigabyte GA-Z77X UD3H, f18
Memory
8GB (2X4GB) DDR3 1600 Corsair Vengeance CL8 1.5v
Graphics Card(s)
Sapphire HD 7770 Vapor-X OC 1GB DDR5
Sound Card
Onboard VIA VT2021
Monitor(s) Displays
22" LCD Dell
Screen Resolution
1680x1050
Hard Drives
Samsung 840Pro 128GB SSD,
Seagate Barracuda 500GB SATA2 7200rpm 32MB cache, Seagate Barracuda 1TB SATA2 7200rpm 32MB cache,
PSU
Corsair HX650W
Case
Cooler Master Storm Scout
Cooling
Corsair H80 2x12cm Noctua NF P12 , 2x14cm case fans
Keyboard
Logitech Wave
Mouse
CM Sentinel
Internet Speed
Dismal
Antivirus
Avast
Browser
Opera Next
Other Info
Haswell laptop: HP Envy 17t-j, i7-4700MQ, GeForce 740M 2GB DDR3, 17.3" Full HD 1920x1080, 16GB RAM, Samsung 840 Pro 128GB, 1TB Hitachi 7200 HDD,
Desktop: eSATA ports,
External eSATA Seagate 500GB SATA2 7200rpm,
External WD USB 500GB
timmytime, simply clearing the cmos has fixed this type of problem for me on three different machines.

I did not see clearing the cmos on your list so it maybe worth a try.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home built
OS
Windows 7 Ult, Windows 8.1 Pro,
CPU
Q9650-4.275GHz, E8600 4.5GHz, E6750-3.8GHz
Motherboard
Evga 780i FTW
Memory
G.Skill PC2 9600 1200Mhz 5 5 5 15 2T
Graphics Card(s)
GTX480
Sound Card
Asus Xonar D2
Monitor(s) Displays
HannsG
Screen Resolution
1680X1050
Hard Drives
GSkill Phoenix Pro 120GB SSD
PSU
ThermalTake Toughpower 1000Watt modular
Case
ThermalTake XaserV
Cooling
Xigmatek S1283
Keyboard
Logitech G15
Mouse
Logitech G9
Internet Speed
T1
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