Installation prob

[barrz90]

Heey guys I have an Hp pavllion dv6227cl and I'm trying to install windows seven on it..how every when I pop in the dvd and select install it gets stuck at the "expanding files" place and I can't seem to get past it.it satys at zero percent for like five minutes and gives me an error I try and the same thing happen.

Ok..now here's another thing.since windows 7 didn't work I tried installing xp sp3 and that copies the files boots up for installation and than the pc shuts off for some reason.

I don't know wether the pcs operating system is 64 or 32 bit because its my friends and he wiped it out and I can't retrive any info.MY CDS HOWEVER ARE BOTH FOR 32bit.but before I can go and buy a 64bit windows 7 dvd can my cd be the problem or the pc.any help world be greatly appreciated.

Here are the pcs specs:

 

[ignatzatsonic]

Yes, your Windows CD (DVD actually) could be the problem. Where did you get it?

How do you intend to activate a Windows 7 installation? The Product Key showing in your picture isn't likely to work.

 

[barrz90]

Yes, your Windows CD (DVD actually) could be the problem. Where did you get it?

How do you intend to activate a Windows 7 installation? The Product Key showing in your picture isn't likely to work.

I have the product key from microsoft and I got the cd from my brother...I intend activating it after the installation..however I do know that the installation can go without the product key..
The cds have worked perfectly before on another dell pc..
*also on the xp installlation the pc gets really hot before powering down

Btw: is this a 32 or 64 bit operating system computer

 

[ignatzatsonic]

If your brother's CD is burned, rather than purchased in a store, that could be the problem.

You can download an ISO that matches your Product Key from mydigitallife.info. Then burn it to a DVD and install from it. Activate with the Product Key you got from Microsoft.

Yes, you can install without a Product Key. But you still need to activate within 30 days.

You should go to Windows Upgrade Advisor to find out if your PC can run a 64-bit OS.

 

[barrz90]

So is this a 32 or 64 bit pc..and any idea as to why the files aren't exapnding and why the pc on the windows xp installation turns off in th middle(ps: the pc gets hot during the xp installation but not the windows 7

 

[ignatzatsonic]

So is this a 32 or 64 bit pc..and any idea as to why the files aren't exapnding and why the pc on the windows xp installation turns off in th middle(ps: the pc gets hot during the xp installation but not the windows 7

If it is no more than 2 or 3 years old, it probably will support 64-bit. But without more details of what you have, we can't be sure.

If you can get on the Internet with it, go to Windows Upgrade Advisor at Microsoft.com and that will tell you.

Your Windows 7 installation problems may be due to a bad disc from your brother.

 

[barrz90]

So is this a 32 or 64 bit pc..and any idea as to why the files aren't exapnding and why the pc on the windows xp installation turns off in th middle(ps: the pc gets hot during the xp installation but not the windows 7

If it is no more than 2 or 3 years old, it probably will support 64-bit. But without more details of what you have, we can't be sure.

If you can get on the Internet with it, go to Windows Upgrade Advisor at Microsoft.com and that will tell you.

Your Windows 7 installation problems may be due to a bad disc from your brother.

What's the specific site.for the Microsoft site

 

[ignatzatsonic]

Here:

Windows 7 Upgrade Advisor - Download - Microsoft Windows

 

[barrz90]

No I mean when I can't get the advisor in the pc with internet where do I go to see its specs and compatibility

 

[ignatzatsonic]

Go to HP and look up the specifications for your exact model number.

Or download a program such as Speccy or HWInfo that will inventory your hardware.

That might not be definitive.

If you have a known good Windows 64-bit install disc and your hardware supports it, it should install.

As far as I know, you don't know if you have a good install disc. That's why I suggested you download an ISO and burn one.

 

[barrz90]

Go to HP and look up the specifications for your exact model number.

Or download a program such as Speccy or HWInfo that will inventory your hardware.

That might not be definitive.

If you have a known good Windows 64-bit install disc and your hardware supports it, it should install.

As far as I know, you don't know if you have a good install disc. That's why I suggested you download an ISO and burn one.

Where do I get the ios

 

[gregrocker]

The BIOS output in the screenshot says it's 64 bit as are all modern processors.

Try wiping the HD first with Diskpart Clean command: SSD - HDD Optimize for Windows Reinstallation

Reset the BIOS to defaults: Clear CMOS - 3 Ways to Clear the CMOS - Reset BIOS
While in BIOS setup set SATA controller to AHCI if available. Set DVD drive to boot first, then HDD.

Then follow these same steps to Clean Reinstall - Factory OEM Windows 7.

If it still fails, try testing the HD with maker's HD Diagnostic extended CD scan, followed by testing RAM - Test with Memtest86+ for 5-6 passes or overnight.

If laptop is overheating try to clean out the dust as best as is possible:
http://h10025.www1.hp.com/ewfrf/wc/...cname=c01657439&lang=en&lc=en&product=3340166
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00292159&lc=en&cc=us&dlc=en&product=3340166

 

[barrz90]

The BIOS output in the screenshot says it's 64 bit as are all modern processors.

Try wiping the HD first with Diskpart Clean command: SSD - HDD Optimize for Windows Reinstallation

Reset the BIOS to defaults: Clear CMOS - 3 Ways to Clear the CMOS - Reset BIOS
While in BIOS setup set SATA controller to AHCI if available. Set DVD drive to boot first, then HDD.

Then follow these same steps to Clean Reinstall - Factory OEM Windows 7.

If it still fails, try testing the HD with maker's HD Diagnostic extended CD scan, followed by testing RAM - Test with Memtest86+ for 5-6 passes or overnight.

If laptop is overheating try to clean out the dust as best as is possible:
http://h10025.www1.hp.com/ewfrf/wc/...cname=c01657439&lang=en&lc=en&product=3340166
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00292159&lc=en&cc=us&dlc=en&product=3340166

Thanks bro really helped

 

[gregrocker]

You're welcome. Let us know how it goes.

 

[barrz90]

It didn't work it displays this message

 

[gregrocker]

When does the error show exactly? Is this during an attempted Clean Install where you've booted the DVD to install on a wiped HD as suggested?

If so the issue is likely a bad installer. Confirm the ISO or download the latest to burn to DVD or write to stick using the methods given here: Clean Reinstall - Factory OEM Windows 7

 

[barrz90]

During the installing update part it showed this message..I did wipe..and everything else

 

[gregrocker]

Where did you get the ISO file? How was it burned to DVD?

 

[barrz90]

Ok guys it worked and I am up and running windows 7..activated and everything
HOWEVER I am expiriencing a problem
The charging is so slow that idk what to do.I left the pavllion off and to charhe for 3 hours and it only charged 8%
Can it be a driver I'm mssiing or anything else because its charging like its a desktop if I take out the AC cord it atoumatically goes to sleep mode.also the charging bar goes up and down as if its charging than stops and says plugged in charging.ANY help plz