Installation Problem

Luke3120

New member
Local time
10:53 AM
Messages
3
I'm trying to install Windows 7 on an LS800, and I keep running into the same error message: "Windows was unable to update the boot configuration. Installation was cancelled." Since I was running a clean install, I set the BIOS to boot from the CD first, then the HDD.

Computer specs:
Motion LS800, 1.2 GHz CPU, 2GB RAM, 30GB HDD.
(Note: other users have reported no problems installing Win7 on the same machine, so I don't think it's the hardware. I also have the most recent BIOS update).

Anyone have similar problems, or have any ideas? Any help you could give would be most appreciated. I have heard good things about Win7 and was looking forward to beta-testing.
 

My Computer

OS
Windows XP Tablet
Hi, Luke3120, and welcome to the forum.

It sounds like your HD may have some inherent corruption issues - do you know the HD manufacturer?
 

My Computers

System One System Two

  • Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    The Beast Model A (homebrew)
    OS
    Windows 11 21H2 Current build
    CPU
    AMD Ryzen 9 3950X
    Motherboard
    MSI MEG X570 GODLIKE
    Memory
    4 * 32 GB - Corsair Vengeance 3600 MHz
    Graphics Card(s)
    EVGA GeForce RTX 3080 Ti XC3 ULTRA GAMING (12G-P5-3955-KR)
    Sound Card
    Realtek® ALC1220 Codec
    Monitor(s) Displays
    2x Eve Spectrum ES07D03 4K Gaming Monitor (Matte) | Eve Spec
    Screen Resolution
    3x 3840 x 2160
    Hard Drives
    3x Samsung 980 Pro NVMe PCIe 4 M.2 2 TB SSD (MZ-V8P2T0B/AM) } 3x Sabrent Rocket NVMe 4.0 1 TB SSD
    PSU
    PC Power & Cooling’s Silencer Series 1050 Watt, 80 Plus Plat
    Case
    Fractal Design Define 7 XL Dark ATX Full Tower Case
    Cooling
    SteelSeries Apex Pro Wired Gaming Keyboard
    Keyboard
    SteelSeries Apex Pro
    Mouse
    Logitech MX Master 3S | MX Master 3 for business
    Internet Speed
    AT&T LightSpeed Gigabit Duplex Ftth
    Antivirus
    Windows Defender + MB 3
    Browser
    Nightly (default) + Firefox (stable),Chrome, Edge
  • Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Dell Latitude E5470
    OS
    ChromeOS Flex Dev Channel (current)
    CPU
    Intel(R) Core(TM) i5-6300U CPU @ 2.40GHz, 2501 Mhz, 2 Core(s), 4 Logical Processor(s)
    Motherboard
    Dell
    Memory
    16 GB
    Graphics Card(s)
    Intel(R) HD Graphics 520
    Sound Card
    Intel(R) HD Graphics 520 + RealTek Audio
    Monitor(s) Displays
    Dell laptop display 15"
    Screen Resolution
    1920 * 1080
    Hard Drives
    Toshiba 128GB M.2 22300 drive
    INTEL Cherryville 520 Series SSDSC2CW180A 180 GB SATA III SSD
    PSU
    Dell
    Case
    Dell
    Cooling
    Dell
    Keyboard
    Dell
    Mouse
    Logitech MX Master 3S (shared w. Sys 1) | Dell TouchPad
    Internet Speed
    AT&T LightSpeed Gigabit Duplex Ftth
Motion uses Hitachi and Toshiba 1.8" drives. Not sure which one I have, will look it up when I get home. However, I have been running XP Tablet without any issues.
 

My Computer

OS
Windows XP Tablet
It *might* be a recovery partition in the front of the drive, or else something else that is causing it fits - normally this should not be a problem.

Make a screen shot of the disk management view of your laptop as well....
 

My Computers

System One System Two

  • Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    The Beast Model A (homebrew)
    OS
    Windows 11 21H2 Current build
    CPU
    AMD Ryzen 9 3950X
    Motherboard
    MSI MEG X570 GODLIKE
    Memory
    4 * 32 GB - Corsair Vengeance 3600 MHz
    Graphics Card(s)
    EVGA GeForce RTX 3080 Ti XC3 ULTRA GAMING (12G-P5-3955-KR)
    Sound Card
    Realtek® ALC1220 Codec
    Monitor(s) Displays
    2x Eve Spectrum ES07D03 4K Gaming Monitor (Matte) | Eve Spec
    Screen Resolution
    3x 3840 x 2160
    Hard Drives
    3x Samsung 980 Pro NVMe PCIe 4 M.2 2 TB SSD (MZ-V8P2T0B/AM) } 3x Sabrent Rocket NVMe 4.0 1 TB SSD
    PSU
    PC Power & Cooling’s Silencer Series 1050 Watt, 80 Plus Plat
    Case
    Fractal Design Define 7 XL Dark ATX Full Tower Case
    Cooling
    SteelSeries Apex Pro Wired Gaming Keyboard
    Keyboard
    SteelSeries Apex Pro
    Mouse
    Logitech MX Master 3S | MX Master 3 for business
    Internet Speed
    AT&T LightSpeed Gigabit Duplex Ftth
    Antivirus
    Windows Defender + MB 3
    Browser
    Nightly (default) + Firefox (stable),Chrome, Edge
  • Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Dell Latitude E5470
    OS
    ChromeOS Flex Dev Channel (current)
    CPU
    Intel(R) Core(TM) i5-6300U CPU @ 2.40GHz, 2501 Mhz, 2 Core(s), 4 Logical Processor(s)
    Motherboard
    Dell
    Memory
    16 GB
    Graphics Card(s)
    Intel(R) HD Graphics 520
    Sound Card
    Intel(R) HD Graphics 520 + RealTek Audio
    Monitor(s) Displays
    Dell laptop display 15"
    Screen Resolution
    1920 * 1080
    Hard Drives
    Toshiba 128GB M.2 22300 drive
    INTEL Cherryville 520 Series SSDSC2CW180A 180 GB SATA III SSD
    PSU
    Dell
    Case
    Dell
    Cooling
    Dell
    Keyboard
    Dell
    Mouse
    Logitech MX Master 3S (shared w. Sys 1) | Dell TouchPad
    Internet Speed
    AT&T LightSpeed Gigabit Duplex Ftth
John,

I tried reloading Windows 7, and at the install screen checked the "Repair Computer" option. It ran a quick scan and reported that it found improper or corrupt boot components on the drive. I hit the button marked "repair & reboot." Lo and behold, after rebooting Windows 7 installed without a hitch!

I am now happily exploring Windows 7. Thanks for your help; much appreciated.
 

My Computer

OS
Windows XP Tablet
Hey,

I've been having a very similar problem, however the "repair computer" option draws a blank and tells me that it could not detect any issues. I'm attempting to dual boot windows 7 with the vista that i currently have installed. I've tried installing three times now but continue to get the "Windows was unable to update the boot configuration. Installation was cancelled." error after the system reboots while installing windows 7 and is attempting to "complete installation". Thanks in advance for any advice.

B Campbell
 

My Computer

OS
Vista
Problem with ins. Windows 7 x64

HI i have a problem and i need help with it. When i double click on setup.exe some strange message shows it says "The version of this file is not compatible with the version of Windows you`re running. Check your computer`s system information to see whether you need an x86 (32-bit) or x64 (64-bit) version of the program, and then contact the software publisher". Btw i have Windows 7 x32 bit on my PC. :confused:
 

My Computer

OS
Windows 7 Ultimate x32
CPU
AMD athlon 7450 Dual-Core
Memory
2G
Graphics Card(s)
ATI Radeon HD4350
Sound Card
Realtek HD
Monitor(s) Displays
ASUS vw1930-b
Screen Resolution
1440/900
Hard Drives
WD 320G
Keyboard
Genius
Mouse
Logitech G5
Internet Speed
1M
You need to boot from the DVD to install Win7. You cannot install it from the 32 bit OS environment.

If you do not receive a prompt upon restart to "Hit any key to boot from DVD" then reboot and Enter BIOS setup using key shown on first bootup screen. Set DVD drive to boot first, save settings, then restart and boot DVD.
 
Yes i know that and i did that to. When i did that it says ''Reboot and select proper boot device or insert boot media in selected boot device and press a key''. I ofc have DVD in my DVD ROM, i have 2 DVD of that window and with both is the same... Is it because of DVD or my computer?
 

My Computer

OS
Windows 7 Ultimate x32
CPU
AMD athlon 7450 Dual-Core
Memory
2G
Graphics Card(s)
ATI Radeon HD4350
Sound Card
Realtek HD
Monitor(s) Displays
ASUS vw1930-b
Screen Resolution
1440/900
Hard Drives
WD 320G
Keyboard
Genius
Mouse
Logitech G5
Internet Speed
1M
This issue can often be because an external USB device is trying to boot. Unplug externals. Check in BIOS that USB devices are moved in Boot order to after DVD and HD.
 
Yeah i know that i disabled in boot menu HDD and rem. devices only left CD ROM but still nothing . . . it show the same message . . . and if i left 1stCD ROM and 2thHDD he shows me like do i wana start at safe mode or standard mode >.<.
 

My Computer

OS
Windows 7 Ultimate x32
CPU
AMD athlon 7450 Dual-Core
Memory
2G
Graphics Card(s)
ATI Radeon HD4350
Sound Card
Realtek HD
Monitor(s) Displays
ASUS vw1930-b
Screen Resolution
1440/900
Hard Drives
WD 320G
Keyboard
Genius
Mouse
Logitech G5
Internet Speed
1M
Where did you get DVD? Verify disk using Imgburn: View attachment 46186

Try using a USB flash stick for install. There are two ways to achieve this: Format stick primary in Disk Mgmt, copy DVD files over into stick as they appear on DVD, tap key given on first bootup screen for Boot Menu and look for stick under HD's.

If that fails, extract ISO file from disk using ImgBurn and write to flash stick using UltraISO trial version: http://www.sevenforums.com/tutorials/2432-usb-windows-7-installation-key-drive-create.html
 
Ok . . . listen i formated USB copied Windows 7 on it, did what Admin writed for USB, placed to be first, changed that USB be FDD or Hard Drive and again the same message . . . >.< . . . Its because of the DVD. But i wana thank you for help and your time :D
 

My Computer

OS
Windows 7 Ultimate x32
CPU
AMD athlon 7450 Dual-Core
Memory
2G
Graphics Card(s)
ATI Radeon HD4350
Sound Card
Realtek HD
Monitor(s) Displays
ASUS vw1930-b
Screen Resolution
1440/900
Hard Drives
WD 320G
Keyboard
Genius
Mouse
Logitech G5
Internet Speed
1M
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