installed 7 os and disk drive no longer works

[bailie]

Hi

after installing windows 7 operating system, i cannot use my external disk drive.

everytime I insert a CD/DVD it recognizes it but does not run it.

any help would be much appreciated

 

[gregrocker]

Look on the external's website for any newer firmware or driver.

Does it have a letter in Disk Mgmt? Assign one if not.

Plug and replug. Restart.

 

[alphanumeric]

Check your AutoPlay settings in control panel. I have AutoPlay disabled so any external media doesn't auto play. What you describe is the way my system works by default. I just go to the drive and run the setup or autorun file to launch the disk.

 

[fiverglem]

Well if all else fails then another thing could be that there is something physically wrong with the drive =/ lets hope that it does not come to this but just another thing that could happen.