Installed the 64-bit version (by mistake)

yoman3

New member
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Hey. I have a processor that says it supports both 32-bit and 64-bit, however I don't know which one I'm actually running on. I have a hunch I'm running the 32-bit, considering I get an error code saying that my setup.exe is not supported by Win32.

So I have a couple of questions:

1) Very Important: I put in the my email that I used and the last 5 digits of the credit card that I used to purchase Windows 7 so I can go back to the download page (https://windows7.digitalriver.com/DRHM/servlet/ControllerServlet) - and it says it can't "verify" me.

2) I have a back up disc coming to my house - but I don't know whether it is the 64-bit or 32-bit version, how would I be able to tell?

3) Is 64-bit that much different than 32-bit? The reason I wanted to get Windows 7 now was because I had to wipe my computer clean just a few days ago, so I thought "why not." It seemed to be running fine on 32-bit before (assuming it was on 32bit), so what's the difference?



Thanks!
 

My Computer

OS
Windows XP
Hi yoman3, and Welcome To The Seven Forums. :thumbsup:
Could you please give your system specs, it would help us determine the system speed (32 or 64 bit).

If your system is 64 bit it is the best way to go. If it isn't you wouldn't be able to install the 64 bit onto a 32 bit machine.
 

My Computer

Computer Manufacturer/Model Number
HP Pavilion a4302f
OS
Win 7 Pro x64, VM Win XP, Win7 Pro Sandbox, Kubuntu 11
CPU
AMD Athlon(tm) II X4 640 @ 3.0 Gbz
Memory
12GB 1066MHz DDR3 SDRAM - 2x4GB, 2x2GB
Graphics Card(s)
ATI Radeon HD 4350 HD Graphics/Audio with 512MB
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
1. Dell 23" SP2307, 2. Mitsublishi 40" HDTV, Hannspree 25"
Screen Resolution
1. 2048x1152, 2. 1920-1080, 3. 1920x1200
Hard Drives
Int: 1 120 Gig SSD i
1 - 2.5" 500 USB External HDD
1 -1 Tb USB External HDD
Case
Mid Tower
Cooling
Standard Fans - 5 fans (very quiet)
Keyboard
Microsoft Wireless 2000
Mouse
Microsoft Wireless Mouse 5000
Internet Speed
10 Mbit (realistically 500 Kbit - 1.2 Mbit)
Other Info
Speakers - Bose Desktop (Excellent Sound)
1 external CD|DVD\Blue-ray Recorders/Players (Sony)
Microsoft Windows XP
Professional
Version 2002
Service Pack 3



AMD Athlon 64 X2 Dual
Core Processor 5000+
2.61 Ghz, 2.00 GB of RAM
 

My Computer

OS
Windows XP
Others will differ, but I personally run 32 bit on those specs. You need 4+ gigs of RAM to really see the effect of 64 bit, and it is only in programs that support and benefit from it which are rarely ordinary affordable consumer software.

When I tried 64 bit earlier the only program which was 64 bit on my system was Internet Explorer and it was buggy as a result. All the rest were installed in the 32 bit folder.
 
Thanks I guess I'll just get the 32-bit then.

But then another problem arises..."1) Very Important: I put in the my email that I used and the last 5 digits of the credit card that I used to purchase Windows 7 so I can go back to the download page (https://windows7.digitalriver.com/DR...trollerServlet) - and it says it can't "verify" me. "
 

My Computer

OS
Windows XP
Hi Yoman, welcome to the Seven Forums.

1) It is impossible for us to tell you that. Where did you buy it? Did you receive a confirmation email, the download link should be found in the mail.

2) It is quite clearly written in to the disc.


Kari
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP ENVY 17-1150eg
OS
Windows 10 Pro x64 EN-GB
CPU
1.6 GHz Intel Core i7-720QM Processor
Memory
6 GB
Graphics Card(s)
ATI Mobility Radeon HD 5850 Graphics
Sound Card
Beats sound system with integrated subwoofer
Monitor(s) Displays
17" laptop display, 22" LED and 32" Full HD TV through HDMI
Screen Resolution
1600*900 (1), 1920*1080 (2&3)
Hard Drives
Internal: 2 x 500 GB SATA Hard Disk Drive 7200 rpm
External: 2TB for backups, 3TB USB3 network drive for media
Cooling
As Envy runs a bit warm, I have it on a Cooler Master pad
Keyboard
Logitech diNovo Media Desktop Laser (bluetooth)
Mouse
Logitech Performance Mouse MX
Internet Speed
50/10 Mbps VDSL
Antivirus
Windows Defender 4.3.9431.0
Browser
Maxthon 3.5.2., IE11
That's a nice system. Upgrade the ram to no less then 4 Gigs, then go with the 64 bit OS. There are now a great deal of 64 bit applications on the market (MS Office 2010 Beta comes in both 32 and 64 bit, Adobe Photoshop CS4, and Lightroom come in 64 bit); just hunt around and you will find them. Also the 64 bit version of Win 7 will allow your computer to run the way it was designed too.
 

My Computer

Computer Manufacturer/Model Number
HP Pavilion a4302f
OS
Win 7 Pro x64, VM Win XP, Win7 Pro Sandbox, Kubuntu 11
CPU
AMD Athlon(tm) II X4 640 @ 3.0 Gbz
Memory
12GB 1066MHz DDR3 SDRAM - 2x4GB, 2x2GB
Graphics Card(s)
ATI Radeon HD 4350 HD Graphics/Audio with 512MB
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
1. Dell 23" SP2307, 2. Mitsublishi 40" HDTV, Hannspree 25"
Screen Resolution
1. 2048x1152, 2. 1920-1080, 3. 1920x1200
Hard Drives
Int: 1 120 Gig SSD i
1 - 2.5" 500 USB External HDD
1 -1 Tb USB External HDD
Case
Mid Tower
Cooling
Standard Fans - 5 fans (very quiet)
Keyboard
Microsoft Wireless 2000
Mouse
Microsoft Wireless Mouse 5000
Internet Speed
10 Mbit (realistically 500 Kbit - 1.2 Mbit)
Other Info
Speakers - Bose Desktop (Excellent Sound)
1 external CD|DVD\Blue-ray Recorders/Players (Sony)
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