installing update during shutdown

[Retiredbill]

When I shut down the computer, I get a notice that its installing update 1 of 1. This has occurred 4 out of the last 6 times I have shut down. It completes in a few minutes and proceeds to shut down. I would think that one update would be enought. Any suggestions of what is going on?

 

[NoelDP]

There could be a number of reasons - check the Update History and see which update is repeatedly installing (if any)


Please follow the Windows Update Posting Instructions and post the requested data

 

[bigmck]

When I shut down the computer, I get a notice that its installing update 1 of 1. This has occurred 4 out of the last 6 times I have shut down. It completes in a few minutes and proceeds to shut down. I would think that one update would be enought. Any suggestions of what is going on?

This happens on my laptop. I shut it down after every use and get that Windows Update. Sometimes quite a few updates.

 

[Retiredbill]

I followed the posted suggestions and even did a complete update using my master O/S disk. It worked fine for a while and has now started in again. Any suggestions as to what I can do now?

 

[AddRAM]

Are you checking and installing updates while windows is running, do that until it`s done and you shouldn`t have anything installing when you shut down.

 

[Retiredbill]

I have gone to "Windows Update" and tried to install updates from there but they fail. When I went thru the O/S update using my system O/S disk, I installed a whole bunch of updates at that time. I cannot do it any longer.

 

[Retiredbill]

I tried an experiment. I went to Windows Update and selected 2 optional updates plus the one that previously failed. The 2 optional ones were successful but the one that failed previously, failed again.The failed updat is an update to Windows Explorer #10. I don't use Explore as my browser and would just as soon delete the update. Any suggestions?

 

[derekimo]

I tried an experiment. I went to Windows Update and selected 2 optional updates plus the one that previously failed. The 2 optional ones were successful but the one that failed previously, failed again.The failed updat is an update to Windows Explorer #10. I don't use Explore as my browser and would just as soon delete the update. Any suggestions?

Posting the info requested by Noel would certainly help with diagnosing the problem.

There could be a number of reasons - check the Update History and see which update is repeatedly installing (if any)


Please follow the Windows Update Posting Instructions and post the requested data

 

[Retiredbill]

I checked the update history and everyone that has failed has been the one for "Internet Explorer 10 for Windows 7 for X64 based syustems". That is my system. IE is installed on my system although I never use it.

 

[Layback Bear]

Okay this is the third time for this suggestion.
Noel will need this.

Windows Update Posting Instructions

If you don't want to do this just tell us.

 

[Retiredbill]

I would be happy to do this but for the life of me I can't find the "download" on the page with the instructions. Give me a hint.

 

[derekimo]

Here you go,

Download System Update Readiness Tool for Windows 7 for x64-based Systems (KB947821) [February 2014] from Official Microsoft Download Center

 

[Retiredbill]

I downloaded thge Readiness tool you suggested. and selected the appropriate download for my system. It installed apparently properly (it said so) but I cannot locate it anywhere on my system. If it automatically runs, it hasn't improved any. I still can't download IE 10 to update my IE 8. It just won't complete. Is there anyway to delete IE 8 and then download IE 10?

 

[NoelDP]

The posting instructions tell you exactly what to do - please read and follow them.

 

[Retiredbill]

What posting instructions? Do you mean installation instructions? If so I followed them to the letter.

 

[derekimo]

What posting instructions? Do you mean installation instructions? If so I followed them to the letter.

http://www.sevenforums.com/windows-...4840-windows-update-posting-instructions.html

3. Windows Update Error Codes

In your post, you need to specify what error codes/messages you are receiving when an update fails. The screenshot below shows where error codes are displayed:

4. Log Collection


The steps that we have done have limited automated fixing capabilities, however they are excellent diagnostic tools and generate very informative logs.
Navigate to the following folder:
C:\Windows\Logs
Right-click and on the CBS folder and select Copy.
Minimise all open windows and right-click on your Desktop, then select Paste.
Right-click on the CBS folder on your Desktop and select Send to > Compressed (zipped) folder.
A file, CBS.zip should appear on your Desktop.

Your post should include the error codes from step #3 and the CBS.zip file created in step #4. Here's how to attach it to your post:

http://www.sevenforums.com/tutorials/9733-screenshots-files-upload-post-seven-forums.html

 

[Retiredbill]

Here goes. There error code I get when the IE 10 update fails is code 9c59. My current IE is version 8. I have even tried updating to version 10 with no success.
I am attaching 2 files. One is the CBS.zip and the other is the system info. Good luck
I tried uploading the 2 files and got the following message;
Server Error
500 - Internal Server Error
There is a problem with the resource you are looking for, andit cannot be displayed.

 

[Golden]

http://www.sevenforums.com/windows-...4840-windows-update-posting-instructions.html

 

[Retiredbill]

I followed those steps in the posting instructions exactly. Then I got the listed error message when I tried posting.

 

[derekimo]

That error is probably from the file size being too large. Do you have a dropbox or onedrive that you can upload the file to and post a link?