Installing windows 7 64 bit

[Elite Darkness]

Alright today i was trying to install windows 7 64bit but, after the first restart i got a blue screen and cannot go back on safe mode, or the desktop.

 

[torrentg]

Boot to DVD. Start installation process over.

 

[gregrocker]

Agreed. Let us know what happens.

Also, are you using Custom>Advanced tools to delete all partitions (you don't want) create new ones (as you wish) and format the one you install 7 to?

Does that Acer have any known problem with drivers on previous installs or OS?

Hopefully there will be someone who knows what can bluescreen Win7 on boot up after install.

 

[Elite Darkness]

Well when i was trying to install vista 64bit 6 months ago i had the same problem after the install, loads the boot logo then blue screen then it restarts. well, i have tested some things that people told me about taking out ram,video card and it works but when i put it all back in says new hardware then it restarts.

 

[gregrocker]

Well when i was trying to install vista 64bit 6 months ago i had the same problem after the install, loads the boot logo then blue screen then it restarts. well, i have tested some things that people told me about taking out ram,video card and it works but when i put it all back in says new hardware then it restarts.

Ok I thought you said first restart during install, which means it wasn't fully installed. Now I understand it is blue screening at the Win7 boot animation. Correct?

So you took out ram, vid card and it started up regularly, or in safe mode?

Did you put each one back in separately to find out which was causing the blue screen?

Why don't you try booting in safe mode and reinstalling the video driver? note the exact driver in Device Manager, then uninstall and restart. if it bluescreens again, boot back into safe mode and install another driver from the ATI support page for that ATI card.

Once you determine it is vid card and not bad ram, then boot into safe mode with networking and see if you can pull a driver off windows update that was going to be delivered anyway, as frequently happens right after install. The 64 bit driver in the installer may have already been updated for your Acer and would have already been delivered by Updates if it had started up like it should.

 

[Elite Darkness]

I took out the ram and video card before i installed windows 7 but after i put it all back in i got a blue screen

 

[tw33k]

I took out the ram and video card before i installed windows 7 but after i put it all back in i got a blue screen

put back in one thing at a time until you find the problem item

 

[gregrocker]

Yes, did you put each one back in separately to find out which was causing the blue screen?

Why don't you try booting in safe mode and reinstalling the video driver? note the exact driver in Device Manager, then uninstall and restart. if it bluescreens again, boot back into safe mode and install another driver from the ATI support page for that ATI card.

Once you determine it is vid card and not bad ram, then boot into safe mode with networking and see if you can pull a driver off windows update that was going to be delivered anyway, as frequently happens right after install. The 64 bit driver in the installer may have already been updated for your Acer and would have already been delivered by Updates if it had started up like it should.

 

[torrentg]

What brand of memory? OCZ? Do you know exact model?

A bios update and/or voltage tweak might be in store for this.

Bios update is always good under any circumstance.

 

[Elite Darkness]

Alright, i gotta go sleep now i'll check back in 15 hours.

 

[gregrocker]

Same here. Enjoy the elite darkness

 

[Elite Darkness]

Alright i found its the ram i tried repairing the computer but it didn't work. any other ideas?

 

[gregrocker]

If you take the ram stick out, then will it start up? If not, then what confirms it is the ram?

 

[Elite Darkness]

yeah it starts up after i take the ram out

 

[gregrocker]

Is the performance ok with the RAM removed? How much RAM does that leave you with?

If the RAM is fairly recent, the manufacturer's tech support should work with you to test/verify it's bunk and replace it. You can run a test on the RAM from the Repair console in the Installer, or from f8. Or you can download the superior Memtest86 and burn it to disk to run 4-6 passes which will confirm the RAM is bunk.

 

[Elite Darkness]

i did run a ram test says no problems, i have 3 GB ram right now, i want it to be 4 GB but i kep getting blue screen plus the 1gb didn't came from my computer when i bought it i bought at a store.

 

[gregrocker]

Did you do the memtest on the 3 gigs only? Or did you put the extra gig back in to test it, too? You might wanna verify it is bad, but first double check that it is exactly the right specs. Google your computer's make and model and see what the specs for RAM are. You can also google the serial off the RAM which works and see if it is the same specs as the gig which is problematic.

If you bought it within the past year, and you think it is bad or need help determing if it is the right RAM, then call the manufacturer and explain the situation to them and often they will support it to spec and verify it. Kingston is the best at this, right down the road here in Huntington Beach - they will replace any bad RAM forever.

 

[Elite Darkness]

Yeah my ram is Kingston brand, i did put in the 1gb ram in there when i tested the ram.

 

[Elite Darkness]

512/512 DDR2 667 SDRAM this the ram that im using right now the 3gb ram(not the 1gbstick) i'm sure its the samething to my ram that i'm using right now dunno why its not working.

 

[gregrocker]

Do you have the gig stick in the first memory slot and the two 512's in the #2 and #3 slots? Sometimes this matters, having the biggest stick in first slot.

512/512 is only a gig of RAM without the bad stick, right? A gig of working RAM is pushing it with Win7. You should call Kingston tech support and get it replaced.

If you take out the bad stick, does Win7 perform okay?