Integrated graphics isn't recognized

[Oldo]

Hi there,
I bought Dell Inspiron 1564 n series (without OS) and put Windows 7 Ultimate 32 in it.OS installed fine but integrated graphics isn't recognized.I went to Dell,downloaded chipset drivers,but on intel graphics drivers I get answer "This computer does not meet minimum requirements for installing the software."Mind you first I have tried 64 bit Windows 7 enterprise version but with same result.I thought it's 64bit thing so I went to 32bit.I think I tried it all,plz help!
Specs of the laptop are:
> Platform : Intel Calpella
> Mainboard : Dell 0JY92C
> Chipset : Intel HM55
> Processor : Intel Core i5 450M @ 2400MHz
> Physical Memory : 3072MB
> Video Card : Standard VGA Graphics Adapter
> Hard Disk : Seagate ST9320325AS ATA Device (320GB)
> DVD-Rom Drive : HL-DT-ST DVD+-RW GT32N
> Monitor Type : 1K0R2€156WH2 - 15 inches
> Network Card : Broadcom BCM4310 USB Controller
> Network Card : Realtek Semiconductor RTL8101 PCIe Fast Ethernet Adapter
> Operating System : Windows 7 Ultimate Professional Media Center 6.01.7600 (32-bit)
> DirectX : Version 11.00

 

[pebbly]

Hi there,
I bought Dell Inspiron 1564 n series (without OS) and put Windows 7 Ultimate 32 in it.OS installed fine but integrated graphics isn't recognized.I went to Dell,downloaded chipset drivers,but on intel graphics drivers I get answer "This computer does not meet minimum requirements for installing the software."Mind you first I have tried 64 bit Windows 7 enterprise version but with same result.I thought it's 64bit thing so I went to 32bit.I think I tried it all,plz help!
Specs of the laptop are:
> Platform : Intel Calpella
> Mainboard : Dell 0JY92C
> Chipset : Intel HM55
> Processor : Intel Core i5 450M @ 2400MHz
> Physical Memory : 3072MB
> Video Card : Standard VGA Graphics Adapter
> Hard Disk : Seagate ST9320325AS ATA Device (320GB)
> DVD-Rom Drive : HL-DT-ST DVD+-RW GT32N
> Monitor Type : 1K0R2€156WH2 - 15 inches
> Network Card : Broadcom BCM4310 USB Controller
> Network Card : Realtek Semiconductor RTL8101 PCIe Fast Ethernet Adapter
> Operating System : Windows 7 Ultimate Professional Media Center 6.01.7600 (32-bit)
> DirectX : Version 11.00

Hi Oldo,welcome to the forums,Dont these laptops come with the Ati radeon card installed? Have a look in the bios to see if the onboard graphics is enabled or disabled

 

[Oldo]

Hi pebbly,
In bios (PhoenixBIOS A12 Version) there is no info mentioning graphics card.At Main page there is CPU type,speed, cache size,HDD size...Advanced tab- there is:
Intel Speedstep .......enabled
Virtualization ...........e
Integrated NIC ........e
USB Emulation..........e
External USB ports....e
USB Wake support ...e
Sata Operation .......AHCI
Adapter warnings ....e
Wireless
Turbo mode ...........e
and thats about the data I can change there apart from boot order and password.
Other suggestions?

 

[pebbly]

Hi pebbly,
In bios (PhoenixBIOS A12 Version) there is no info mentioning graphics card.At Main page there is CPU type,speed, cache size,HDD size...Advanced tab- there is:
Intel Speedstep .......enabled
Virtualization ...........e
Integrated NIC ........e
USB Emulation..........e
External USB ports....e
USB Wake support ...e
Sata Operation .......AHCI
Adapter warnings ....e
Wireless
Turbo mode ...........e
and thats about the data I can change there apart from boot order and password.
Other suggestions?

Oldo, give me a little while ,I will have a search for you

 

[pebbly]

Oldo ,on Dells website it only lists drivers for 64bit http://support.dell.com/support/dow...ategory=0&os=WW1&osl=EN&SystemID=INSPIRON1564 are you sure you do not have the Ati radeon installed ?

 

[Oldo]

Yeah I'm sure these laptops come with integrated graphics or ATI dedicated card.Mine is only integrated graphics.I tried those Dell drivers and also Intel HD drivers here http://downloadcenter.intel.com/Sea...+Graphics&ProdId=3231&LineId=1101&FamilyId=39, none is working

 

[pebbly]

Yeah I'm sure these laptops come with integrated graphics or ATI dedicated card.Mine is only integrated graphics.I tried those Dell drivers and also Intel HD drivers here http://downloadcenter.intel.com/Sea...+Graphics&ProdId=3231&LineId=1101&FamilyId=39, none is working

oldo, visit the Intel site and let it scan your laptop for the correct driver Identify your product

 

[Oldo]

oldo, visit the Intel site and let it scan your laptop for the correct driver Identify your product

Yeah that was like first thing what I did,it updated my chipset but It says graphic device isn't supported, I also downloaded system information utility which should give your OS correct info about devices.
One thing-when I click on advanced settings in Screen resolution it says ATI ATOMBIOS 8bit chip type- is it just common name windows uses when it can't find other than "Standard VGA Adapter"?
Thanks for taking your time pebbly

 

[pebbly]

oldo, visit the Intel site and let it scan your laptop for the correct driver Identify your product

Yeah that was like first thing what I did,it updated my chipset but It says graphic device isn't supported, I also downloaded system information utility which should give your OS correct info about devices.
One thing-when I click on advanced settings in Screen resolution it says ATI ATOMBIOS 8bit chip type- is it just common name windows uses when it can't find other than "Standard VGA Adapter"?
Thanks for taking your time pebbly

the ati atombios refers to the ati radeon card , just humour me and download the radeon driver of the website install it and see what happens , also download this little information tool SIW | Download go with the free version

 

[stormy13]

Seeing as you are unsure as to which it has for the graphics go here,

Dell - Drivers and Downloads

and use your service tag number to find out which it does have.

 

[Oldo]

oldo, visit the Intel site and let it scan your laptop for the correct driver Identify your product

Yeah that was like first thing what I did,it updated my chipset but It says graphic device isn't supported, I also downloaded system information utility which should give your OS correct info about devices.
One thing-when I click on advanced settings in Screen resolution it says ATI ATOMBIOS 8bit chip type- is it just common name windows uses when it can't find other than "Standard VGA Adapter"?
Thanks for taking your time pebbly

the ati atombios refers to the ati radeon card , just humour me and download the radeon driver of the website install it and see what happens , also download this little information tool SIW | Download go with the free version

Thank you for that SIW link!Looks like a proper system info tool,downloading ATI drivers now, fingers crosed! Even if I might look like an idiot

 

[pebbly]

Oldo, Nobody will take you for a fool ,thats why pencils have erasers on the end good luck with the install hope everything goes Ok ,post back and let us know the results

 

[Oldo]

Guys THANK YOU,THANK YOU,THANK YOU.Well, just wish I have asked in the morning, doh.The thing is, I bought this book of my friend and it was very cheap so I thought it must be integrated graphics!Also there is no ATI sticker on box nor notebook.It's Radeon HD 5450 with 1024MB wheeee!!!Also that SIW tool...WOW
So thank you again for advising morons like me

 

[pebbly]

Guys THANK YOU,THANK YOU,THANK YOU.Well, just wish I have asked in the morning, doh.The thing is, I bought this book of my friend and it was very cheap so I thought it must be integrated graphics!Also there is no ATI sticker on box nor notebook.It's Radeon HD 5450 with 1024MB wheeee!!!Also that SIW tool...WOW
So thank you again for advising morons like me

You're very welcome Oldo, glad we wre able to help you ,thank you for posting back enjoy your stay on the forums

 

[adharsh]

Hi,
Even i have the same "This computer does not meet the minimum requirements for installing"
I'm getting this error when I'm trying to install the latest intel HD 2000 graphics driver.
My conifguration:

Windows 7 32bit ultimate
CPU: Intel Core I5 2500k 3.4GHz 6MB
Motherboard: LGA1155
4GB RAM(corsair vengeance)...
thank you...