Intel Management Engine Interface, This device cannot start. (Code 10)

[Prince1993]

Description
Windows was able to successfully install device driver software, but the driver software encountered a problem when it tried to run. The problem code is 10.

Problem signature
Problem Event Name: PnPDeviceProblemCode
Architecture: x64
Hardware Id: PCI\VEN_8086&DEV_3B64&SUBSYS_3B641458&REV_06
Setup class GUID: {4d36e97d-e325-11ce-bfc1-08002be10318}
PnP problem code: 0000000A
Driver name: HECIx64.sys
Driver version: 6.0.0.1179
Driver date: 09-17-2009
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033

Files that help describe the problem
DMI6AE2.tmp.log.xml


oem5.inf

Please help.
Thank You

 

[VistaKing]

Try this driver


Download

 

[Prince1993]

installed them, but still the same problem.
Also, my CPU has been acting weirdly.
When I start the CPU, it doesn't starts properly since last 3 days.
It starts, then after 2 seconds it gets turn off.... the same happens for a while.


I think and I hope these two problems are not related.

 

[VistaKing]

Is this a new build ? Check for fan spins . Could be overheating if the PC shuts down automatically

 

[Prince1993]

no, it's been about 3 years now.

The PC doesn't shuts down automatically. It creates problem in the beginning when I'm starting the PC.

Today, in the morning, I started the PC and after 2-3 seconds it gets turn off, then it got turned on automatically, then again the same thing happened twice but this time the PC managed to reach desktop.

I'm sorry I really don't have much info about computers.

 

[Prince1993]

....

 

[VistaKing]

Did you try cleaning the PC with air spray ?

 

[Dude]

Try using the driver from your motherboard site downloads. Also review the bios updates to see if one is applicable, I.E. an Intel Management Firmware update.

 

[hammer777]

The intel management Technolgy will not work with Windows7--it is not ab driver issue