Intergrated bluetooth not working on laptop. Can't find any devices.

[steff8000]

I have this problem with my new Asus A53S - K53SD laptop. The intergrated bluetooth doesn't seem to work. When i try to add a bluetooth device under devices and printers in control panel, it just keeps saying "Searching for devices... Make sure your device is discoverable".I found out that it didn't work, because i just bought a new microsoft notebook Bluetooth mouse 5000, and when i try to install/connect it to my computer, windows just can't find the device. I know it's not my new mouse that isn't working, because i have tried connecting other bluetooth devices aswell, but windows still can't find anything. I have both a Intel Bluetooth driver and an Atheros bluetooth driver (V7.4.0.115) installed. Both downloaded from the Asus support website.I have tried reinstalling both programs a lot of times, and i have runned a lot of different driver update programs, to check if i was using the latest versions or missing any drivers. I have spent a lot of time browsing the web to find a solution to my problem, but none of the suggested solutions have worked.

Here's how it looks:

 

[Layback Bear]

If it's a Microsoft mouse; drivers shouldn't be a problem. I would remove all mouse drivers. Then reboot and Windows 7 should pickup the needed drivers. Then do a Windows 7 Up Date and it will let you know if their is a update for the driver.

 

[steff8000]

Thanks for the reply, but i don't think it's the mouse that is causing the problem, since i can't seem to connect any other bluetooth devices as well. I also don't have any mouse drivers installed and windows isn't downloading anything, since the mouse never have been connected to my pc.

 

[Olivera]

Solution?

I have exactly the same problem with my new asus x552v? I am sorry if it is me, but I don't see where is the solution for this posted. Did you managed to solve this problem and HOW, please?

 

[steff8000]

I have exactly the same problem with my new asus x552v? I am sorry if it is me, but I don't see where is the solution for this posted. Did you managed to solve this problem and HOW, please?

I did solve the problem, but only by formatting my pc and doing a fresh install of Windows 7.

 

[Olivera]

O.k, I tried everything and it seems doing as you did is the only thing left to try. Thank you for you answer.