Intermittent network path error on PC in AD domain

[jbsysadm]

There is one computer in my active directory domain that has some intermittent network issues. Occasionally (haven't found any pattern) there is a Windows 7 pro 64-bit computer that is unreachable in the network directory. This computer is sharing a printer that is used by other users at different workstations on the network. While the issue is happening the printer will show as offline to anyone else on the network who has the printer added and it cannot be printed from. I have reviewed the security privileges for that printer and all users have print access. It seems the printer issue is secondary to the fact that the computer is unreachable on the network, which makes sense. I have also tried a variety of the generic "Printer shows as offline" and "Network path error" fixes with no success. As of right now the issue is not currently happening so I am unable to do additional tests like pinging to see results. Please let me know if there is additional information about the environment that you would like and I will provide it.


Thanks in advance for the help.

 

[2xg]

Welcome to Seven Forums,

One thing to investigate is.... The computer that has the printer shared needs to have good hardware specs (RAM and Processor). I've encountered this issue at my work. Also, if the computer has a lot of programs/apps being utilized daily and acting as a print server that will cause the computer to freeze and disconnect from the network, the temporary work around is to restart the computer.

I would also check if the computer goes to standby mode, please check the power options (Control Panel\Hardware and Sound\Power Options).

Hope this helps.