Solved Internet connected, web pages unavailable

yrralrellim

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Location
Shenandoah Valley, VA
:confused:
Windows network Diagnostics tells me: "Your computer appears to be correctly configured, but the device or resource is not responding". My problem is ONLY with my backup desktop wired pc, Windows 7 ultimate 64-bit. It was working fine last month when I fired it up. Seemingly all of a sudden this month I have this problem. I tried four different browsers and I get exactly the same results. All other pc units (Win 7, Win 8.1, or Win 10), both wired & wireless, are working fine. I have Comcast high speed Xfinity cable service with my own personal Arris TG862G modem. NONE of my PC's are joined to a "Home Network". Strange thing is, this desktop pc will load web pages correctly if I connect the ethernet cable directly into my Arris modem instead of plugging it into the D-Link DES-1105 5-port switch. I have a wired laptop, Windows 7 ultimate 64-bit, sitting beside the problem desktop and the laptop is wired to the same 5-port switch with no internet problems. I swapped ports on the 5-port switch and there was no change. I can only see one difference between the two Local Area Connection Properties. That one difference is that the laptop has a sharing tab (although "Allow other users to connect ...." is not checked) and the desktop does not have a sharing tab. Both of the network adapter Device Manager Status Codes are the same (0).

I have run is an elevated command prompt:
- ipconfig /release then /renew
- ipconfig /flushdns
- netsh winsock reset catalog
- netsh int ip reset

I am able to logon & open my Windows Home Server console.
I configured Windows 7 Network Settings for XFINITY Internet according to the comcast website.
I discovered via event log that the RPC server is unavailable. DHCP is enabled.I created Inbound rules to Support RPC & to allow inbound network traffic to RPC-enabled network services according to this Microsoft Technet website: https://technet.microsoft.com/en-us/library/cc947809(v=ws.10).aspx

Can one of you networking gurus please help me? Thank you!
 
Last edited:

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Dell Latitude C640
OS
Microsoft Windows 7 Professional 32-bit 7601 Multiprocessor Free Service Pack 1
CPU
Mobile Intel(R) Pentium(R) 4 - M CPU 1.70GHz
Motherboard
Dell Computer Corporation
Memory
2.00 GB
Graphics Card(s)
ATI Mobility Radeon 7500
Sound Card
Crystal WDM Audio Codec
Hard Drives
SAMSUNG MP0603H ATA Device
Antivirus
Outpost Security Suite Pro
Browser
Chrome
PROBLEM SOLVED. I dug out an old, old, old SMCTX PCI Ethernet controller card, brushed the cob-webs off of it, and believe it or not, Windows 7 found and installed a driver. My websites now load. All the while, after having pulled out all of my hair, the problem has to be a defective integrated Realtek RTL8168B/8111B PCI-E Gigabit Ethernet controller.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Dell Latitude C640
OS
Microsoft Windows 7 Professional 32-bit 7601 Multiprocessor Free Service Pack 1
CPU
Mobile Intel(R) Pentium(R) 4 - M CPU 1.70GHz
Motherboard
Dell Computer Corporation
Memory
2.00 GB
Graphics Card(s)
ATI Mobility Radeon 7500
Sound Card
Crystal WDM Audio Codec
Hard Drives
SAMSUNG MP0603H ATA Device
Antivirus
Outpost Security Suite Pro
Browser
Chrome
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