Internet Connection issues

duke4life

New member
Local time
8:30 PM
Messages
1
I bought a new Dell Inspiron one. I have notice if my computer goes into sleep mode my internet connection is dropped it say it’s connected but it’s not. I have to try and connect many times before it will connect. I have tried it wireless connection and hardwired connection. I call dell tech and they changed the power management settings to this
Dim display-never
Turn off display-never
Put computer to sleep-never
This will keep me connected to the internet but my computer is always on.
Dell Tech say there is an issue with windows 7 that if your computer has 4g of memory are more that you will have this problem. I think it’s something else. Any help would be grateful. Thanks
 

My Computer

OS
Window 7 Home Premium 64 Bit
Duke, Welcome to Sevenforums!

Likely it has something to do with the Dell hardware that causes this issue. My guess is if they don't know how to fix one of their own computers (or they know that it can't be fixed), then I am not sure if someone else would.

Generally speaking, sleep mode and connecting to the internet isn't effected by the amount of RAM one has (to my knowledge). But I do not know if that is true for Dell computers or select Dell computers. I myself own a computer with 12GB RAM and have no problems. I used to own another computer with Vista, and I managed to have sleep mode working perfectly, but on certain installs, the internet wouldn't work after a wake from sleep mode unless I restarted or disabled/re-enabled the wireless network device. My guess is it would be hardware related. Try updating everything in windows update and download all recent drivers. If you need help on the driver side, please follow this link: New to SevenForums? Fill out your system specs (this tool may help you out a great deal).
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Asus Build
OS
Microsoft Windows 8.1 Pro 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
B85M-E
Memory
8.00 GB
Graphics Card(s)
None
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
Asus 23.6" Monitor
Screen Resolution
1920 x 1080 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
INTEL SSDSC2BW180A4
Samsung SSD 840 PRO Series
PSU
Seasonic S12II-380Bronze
Case
Lian Li
Cooling
Fan, Passive
Keyboard
Logitech K120
Mouse
Microsoft Touch Mouse
Internet Speed
4ms Ping, 19.0 Mbps Download, 19.0 Mbps Upload
Antivirus
Eset Endpoint
Browser
Internet Explorer, Chrome
I bought a new Dell Inspiron one. I have notice if my computer goes into sleep mode my internet connection is dropped it say it’s connected but it’s not. I have to try and connect many times before it will connect. I have tried it wireless connection and hardwired connection. I call dell tech and they changed the power management settings to this
Dim display-never
Turn off display-never
Put computer to sleep-never
This will keep me connected to the internet but my computer is always on.
Dell Tech say there is an issue with windows 7 that if your computer has 4g of memory are more that you will have this problem. I think it’s something else. Any help would be grateful. Thanks

I am having the same issues. Some suggestions it was my server, but when disabling sleep entirely, no issues at all with the dropped connection.

Currently, ensuring that all drivers are updated (suspect all are current, but for the record confirming that . . . ), then . . . . . ?? Really wanted to take advantage of an OS that would perform the 'sleep' mode to perfection, but as of now, that isn't happening to me.
 

My Computer

OS
Windows 7 Pro 64 bit
Go into the Advanced and Power Management tabs of your ethernet and WiFi Adapters in Device Manager.

Kill the "allow operating system to put device to sleep" option.

Optimise the parametres under Advanced.

Everything from Tx/Rx optimisation to killing "Green Ethernet" and so on and so forth.

Seldom have I ever seen an adapter which installs itself with optimal settings, they all seem to assume crappy fail-safe type settings when you can get a huge performance gain by tweaking the options that they offer... :)
 

My Computer

Computer Manufacturer/Model Number
Custom built machine
OS
W7 x64
CPU
Intel Q9300 2.5Ghz Quad LGA775 (Would like Q9650)
Motherboard
Gigabyte GA-EP45T-UD3R (F6 Bios)
Memory
4Gb OCZ Gold 1,333Mhz
Graphics Card(s)
Palit HD4850 O/C Sonic 512Mb DDR3, Dual DViD's
Sound Card
Azalia to twin Samson 50w Studio Monitors
Monitor(s) Displays
Twin Dell (E-IPS) U2311H 23.6" Screens
Screen Resolution
1920 x 1080 @ 60Hz
Hard Drives
Crucial M4 SSD, archives on twin Western Digital Caviar Black WD2002FAEX, 2TB, 7200rpm HDD's, Samsung Ritemaster CD/DVD Burner...
PSU
OCZ 600w
Case
Lian-Li PC8 acoustifoamed' aluminium tower
Cooling
Scythe 140mm Zipang
Keyboard
Cherry PS/2 custom model
Mouse
Lenovo USB laser "Thinkpad" Mouse
Internet Speed
ADSL2+ @14Mbps downstream & Cat6 Gigabit Ethernet
Antivirus
NOD32
Browser
Opera
Other Info
Silicon Dust HD Homerun Dual FTA (Ethernet) TV Tuners, Dray Tek Vigor 2850Vn router and 8x HP Gigabit Switch. Lian-Li CR26 Card Reader, Canon MF4430 iSensys laser printer/scanner.
Back
Top