Internet Explorer 10 fails to work on my Windows 7 x64 machine

BugOutMachine

Windows Power User
Pro User
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9:41 AM
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196
Location
NY
I am having tremendous difficulty getting the new Internet Explorer to work. The installation process works flawlessly but once I click the IE icon, a brief white box (I assume this is the outline of the actual browser) pops up and then disappears.

These are the steps I have taken so far to resolve the issue:


  • I initially received IE 10 through Windows Update. I had to uninstall the Update to get IE9 back, which operated fine.
  • I performed a direct download from the IE website. I had the same results as the version from Windows Update.
  • I attempted to install IE 10 with the clean boot method and this failed as well.
These are the Diagnostics results:


  • I ran SFC /scannow which detected no issues.
  • The Reliability History under Action Center is not displaying any error reports related to IE
  • Event Viewer is not reporting any issues either which is strange.


I am completely stumped and at my wits end. Any suggestions are greatly appreciated.
 

My Computer My Computer

At a glance

Windows 7 / Windows 8.1Devils Canyon i7-4790K @ 4.8 GHz ~ 1.33vCorsair Vengeance Pro PC3-19200 DDR3 2400MHzEVGA GeForce GTX 980 SuperClocked ACX 2.0
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Desktop PC
OS
Windows 7 / Windows 8.1
CPU
Devils Canyon i7-4790K @ 4.8 GHz ~ 1.33v
Motherboard
Asus Z97 Deluxe
Memory
Corsair Vengeance Pro PC3-19200 DDR3 2400MHz
Graphics Card(s)
EVGA GeForce GTX 980 SuperClocked ACX 2.0
Sound Card
Realtek ALC1150 8 channels
Monitor(s) Displays
BenQ XL2720Z 27"
Screen Resolution
1920 x 1080 @ 144Hz
Hard Drives
SSD1: 512GB Samsung 850 Pro
SSD2: 1TB Samsung 850 EVO
SSD3: 1TB Samsung 850 EVO
HDD: 4TB Western Digital Black
Backup: Western Digital My Book Duo 8TB
PSU
Corsair HX1000i / CyberPower CP1500PFCLCD PFC Sinewave UPS 1
Case
Corsair Graphite 780T
Cooling
Custom single loop liquid; CPU delidded; Aerocool DS Fans
Keyboard
Logitech G710 Cherry MX Blue
Mouse
LogitechG502 Proteus Core
Internet Speed
Download: 119MBs /Upload 39.12MBs via Optimum 101 Ultra
Antivirus
MYOB
Browser
Firefox
Other Info
Cooling: EK-Supremecy MX Waterblock, XSPC AX360 Radiator, Swiftech MCP655 Series 12VDC D5 Pump, EK-RES x3 250 Reservoir, Primochill Ice Intensified Coolant, 11x AerocoolDS fans, Primochill Primoflex Avanced LRT Tubing
Maybe this is a good thing? I installed I.E.10 and after running into compatibility problems with many sites, I went back to I.E.9.
 

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Windows 10 64 bitIntel i7 6700K16GB Corsair DominatorIntel CPU Graphics
Computer type
PC/Desktop
Computer Manufacturer/Model Number
My Own Build
OS
Windows 10 64 bit
CPU
Intel i7 6700K
Motherboard
ASUS ROG Maximus VIII Hero
Memory
16GB Corsair Dominator
Graphics Card(s)
Intel CPU Graphics
Sound Card
RealTek
Monitor(s) Displays
27" Dell S2719dgf
Screen Resolution
2560X1440
Hard Drives
1 TB Samsung 850 EVO SSD for Win 10 Pro
500GB Samsung 850 EVO SSD for Win 10 Insider
2 TB drive for backup
PSU
EVGA Supernova 750G2
Case
BeQuiet Silent Base 600
Cooling
Deepcool Captain 120EX
Keyboard
Microsoft Wireless 2000
Mouse
Microsoft wireless
Internet Speed
100 MB/sec (Cable)
Antivirus
Microsoft Defender and Malwarebytes
Browser
Edge/Firefox
Other Info
Cakewalk (Sonar) by BandLab and Studio One 4.1 Pro recording studio software. MOTU 896Mk3 Hybrid recording interface, Frontier Tranzport wireless control unit, Behringer X-Touch Control Surface.
Five USB connected optical drives for CD Audio production using Nero BurningROM
What version did you use on ie9 32 or 64 bit,
What security suite is being used ?
 

My Computer My Computer

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Win-7-Pro64bit 7-H-Prem-64biti7-5930K 2nd i9-9940x both water blocked VRM'...Trident-z 3200C14 2nd Trident-z 3600C16EVGA 1080ti ftw3 2nd Titan Xp both water blocked
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom assembled by me :}
OS
Win-7-Pro64bit 7-H-Prem-64bit
CPU
i7-5930K 2nd i9-9940x both water blocked VRM's too
Motherboard
ASUS SABERTOOTH X99 2nd ASUS x299 Apex
Memory
Trident-z 3200C14 2nd Trident-z 3600C16
Graphics Card(s)
EVGA 1080ti ftw3 2nd Titan Xp both water blocked
Sound Card
Built-in Realtek
Monitor(s) Displays
1-AOC G2460PG 24"G-Sync 144Hz/ 2nd 1-ASUS VG248QE 24" 144Hz
Screen Resolution
1920 x 1080 144Hz
Hard Drives
2-Samsung M.2 Evo & Evo Plus
2-Samsung 850 EVO 500GB SSD's/ 3-2.5 W.D. Black 1tb-&3-1tb/3-3.5 WD Black 1tb hdd's
PSU
EVGA SuperNOVA 1000-P2 2nd 1200-P2
Case
2-Corsair Obsidian Series 450D Black ATX Mid Tower
Cooling
Custom water loops
Keyboard
Logitech G710+/ 2nd Logitech G910
Mouse
2-RedDragon M901 Perdition 16400 dpi Gaming mouse = wired
Internet Speed
Comcast Ping 19ms 89.31mbps download speed 6.12mbps upload
Antivirus
Malwarebytes Pro/ Superantispyware Pro
Browser
FireFox & Pale moon
Other Info
2nd ASUS X299 Apex/Intel i9-9940x with Custom water loop/7H-Prem-x64/Corsair 450D case/Ram Trident-z 3600C16 4x8gb / Samsung970Evo plus 500gb SSD/Dual ssd EZ swap evo/PSU EVGA SuperNova 1200w-P2 80+Platinum/GPU Titan Xp /8-ML-140 on push-pull on 2-280GTX rads
Some things you could try:

  • - With IE9 as the current version, Disable all add-ons, Install IE10, and see it works OK (with no add-ons).
Maybe you have an add-on compatibility issue, but if IE10 won't open you can't disable it after the install ?
  • - With IE10 as the current version, Boot in Safe Mode with networking, and see if IE10 works OK.

I have IE10 installed on a test box in W7-32 and W7-64 and haven't run into any issues so far...
If You, Firebred, or anyone have specific sites that cause a problem, can you post the link(s)?
I'll try them and see what happens...

My primary browser is Firefox, so I don't use IE as much as others...
 

My Computer My Computer

At a glance

Multi-Boot W7_Pro_x64 W8.1_Pro_x64 W10_Pro_x6...AMD Athlon II x4 6206GB GSkill DDR2 800AMD 4670 GPU + AMD 4200 IGP
Computer type
PC/Desktop
Computer Manufacturer/Model Number
home built
OS
Multi-Boot W7_Pro_x64 W8.1_Pro_x64 W10_Pro_x64 +Linux_VMs +Chromium_VM
CPU
AMD Athlon II x4 620
Motherboard
Gigabyte GA-MA785G-UD3H
Memory
6GB GSkill DDR2 800
Graphics Card(s)
AMD 4670 GPU + AMD 4200 IGP
Sound Card
on board Realtek ALC889A
Monitor(s) Displays
RCA 40" LCD TV, Insignia 32" LCD TV, HP 15" LCD monitor
Screen Resolution
1680 x 1050
Hard Drives
OCZ Vertex 3 120GB,
Samsung F3 1TB (3),
Several others - WD, Seagate, Hitachi, ...
PSU
Corsair 500 W
Case
Rosewill mid tower
Cooling
CM 90mm rifle
Keyboard
Gyration wireless, Logitech wireless, Dell USB wired
Mouse
Gyration wireless, Logitech wireless, V7 USB wired
Internet Speed
Spectrum - 100Mbps D / 10Mbps U
Antivirus
Avast, MBAM3, EMET, WinPatrol
Browser
Pale Moon, Firefox, IE
Other Info
2 multi-boot PC's
Mainly HTPC/Office/Gen purpose (no gaming).
Trendnet USB KVM.
LG DVD burner/Blue Ray Player.
Tray system for removable SATA backup drives.

Not currently OCd, under-volted.
I use Hybrid sleep, rarely re-boot or shutdown.

Hauppauge HD-PVR, Avermedia PCIe TV Tuner, Hauppauge PCI TV Tuner.
Some things you could try:

  • - With IE9 as the current version, Disable all add-ons, Install IE10, and see it works OK (with no add-ons).
Maybe you have an add-on compatibility issue, but if IE10 won't open you can't disable it after the install ?
  • - With IE10 as the current version, Boot in Safe Mode with networking, and see if IE10 works OK.

My primary browser is Firefox, so I don't use IE as much as others...

Strangely I am able to access the settings via the Start Menu by typing in Internet Options. So I am able to see the add-ons. I have disabled all of them and still am stuck.

It will not work in Safe Mode w/ networking enabled.

My primary browser is also Firefox but I am concerned when a component of Windows just won't work correctly.


What version did you use on ie9 32 or 64 bit,
What security suite is being used ?

32 bit and NIS 2013. I rarely used IE9.
 

My Computer My Computer

At a glance

Windows 7 / Windows 8.1Devils Canyon i7-4790K @ 4.8 GHz ~ 1.33vCorsair Vengeance Pro PC3-19200 DDR3 2400MHzEVGA GeForce GTX 980 SuperClocked ACX 2.0
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Desktop PC
OS
Windows 7 / Windows 8.1
CPU
Devils Canyon i7-4790K @ 4.8 GHz ~ 1.33v
Motherboard
Asus Z97 Deluxe
Memory
Corsair Vengeance Pro PC3-19200 DDR3 2400MHz
Graphics Card(s)
EVGA GeForce GTX 980 SuperClocked ACX 2.0
Sound Card
Realtek ALC1150 8 channels
Monitor(s) Displays
BenQ XL2720Z 27"
Screen Resolution
1920 x 1080 @ 144Hz
Hard Drives
SSD1: 512GB Samsung 850 Pro
SSD2: 1TB Samsung 850 EVO
SSD3: 1TB Samsung 850 EVO
HDD: 4TB Western Digital Black
Backup: Western Digital My Book Duo 8TB
PSU
Corsair HX1000i / CyberPower CP1500PFCLCD PFC Sinewave UPS 1
Case
Corsair Graphite 780T
Cooling
Custom single loop liquid; CPU delidded; Aerocool DS Fans
Keyboard
Logitech G710 Cherry MX Blue
Mouse
LogitechG502 Proteus Core
Internet Speed
Download: 119MBs /Upload 39.12MBs via Optimum 101 Ultra
Antivirus
MYOB
Browser
Firefox
Other Info
Cooling: EK-Supremecy MX Waterblock, XSPC AX360 Radiator, Swiftech MCP655 Series 12VDC D5 Pump, EK-RES x3 250 Reservoir, Primochill Ice Intensified Coolant, 11x AerocoolDS fans, Primochill Primoflex Avanced LRT Tubing
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