Internet is connected, everything works except browsers

Nighthacker

New member
Local time
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12
Location
Florida
I have windows 7 ultimate 32-bit. Wheni connect to the wireless network, it says connected, internet access. Everything works except the browsers, like the anti-virus updates, games,basically everything except the browsers. I use firefox and internet explorer by the way.
I'm using Windows virtual machine, XP mode to write this. This started about 2 days ago, and system retore was turned off when i checked so it would be impossible to that.

 

My Computer

Computer Manufacturer/Model Number
Toshiba Satellite L335-S7902
OS
Windows 7 Ultimate x86
CPU
Intel Pentium
Motherboard
Insyde H2O
Memory
3GB SDRAM
Monitor(s) Displays
17" Diagonal widescreen Trubrite
Hard Drives
250 HDD
Case
Toshiba
Cooling
Fan
Keyboard
Built-in
Mouse
Logitech Gaming Mouse
Internet Speed
1mph
Help Plz
 

My Computer

Computer Manufacturer/Model Number
Toshiba Satellite L335-S7902
OS
Windows 7 Ultimate x86
CPU
Intel Pentium
Motherboard
Insyde H2O
Memory
3GB SDRAM
Monitor(s) Displays
17" Diagonal widescreen Trubrite
Hard Drives
250 HDD
Case
Toshiba
Cooling
Fan
Keyboard
Built-in
Mouse
Logitech Gaming Mouse
Internet Speed
1mph
Let's first check your IP settings and see if you can ping google.com

In Windows 7 click the start orb :orb: and type in the search box cmd hit enter
in command line type:
Code:
ipconfig /all
what are the results for your wireless connection?

Also does this only happen when in wireless? If you can directly connect to the router/modem to see if you can get internet that way..

Let's also do a simple ping to google.com just type:
Code:
ping www.google.com
what are the results?

Ryan
 

My Computer

Computer Manufacturer/Model Number
HP Pavilion dv5 Notebook PC
OS
Windows Seven x64
CPU
2.2 GHz Dual Core
Motherboard
Quanta 3600
Memory
4GB
Graphics Card(s)
ATI Mobility RADEON HD 3470
Sound Card
ATI
Monitor(s) Displays
Laptop
Hard Drives
ATA Hitachi HTS543215 (5400RPM)
Case
Laptop
Cooling
Fan
Internet Speed
Basic DSL 1.5 up and Down
ok heres the ipconfig

Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Users\Admin>ipconfig /all
Windows IP Configuration
Host Name . . . . . . . . . . . . : Admin-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Wireless LAN adapter Wireless Network Connection:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Atheros AR5007EG Wireless Network Adapter
Physical Address. . . . . . . . . : 00-24-D2-27-BB-CB
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::2088:d251:9ba2:e2e6%12(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.11(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Sunday, November 14, 2010 8:23:05 PM
Lease Expires . . . . . . . . . . : Monday, November 15, 2010 8:23:04 PM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 218113234
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-14-55-94-8E-00-1E-33-A2-67-20
DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled
Ethernet adapter Local Area Connection:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
Physical Address. . . . . . . . . : 00-1E-33-A2-67-20
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter isatap.{880EEF43-DBF3-4592-91D9-B5B36DECC141}:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Teredo Tunneling Pseudo-Interface:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:1c26:ccd:5257:254(Prefer
red)
Link-local IPv6 Address . . . . . : fe80::1c26:ccd:5257:254%14(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled


heres the ping google.com
C:\Users\Admin>ping google.com
Pinging google.com [74.125.47.104] with 32 bytes of data:
Reply from 74.125.47.104: bytes=32 time=58ms TTL=52
Reply from 74.125.47.104: bytes=32 time=48ms TTL=52
Reply from 74.125.47.104: bytes=32 time=50ms TTL=52
Reply from 74.125.47.104: bytes=32 time=44ms TTL=52
Ping statistics for 74.125.47.104:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 44ms, Maximum = 58ms, Average = 50ms
C:\Users\Admin>
 

My Computer

Computer Manufacturer/Model Number
Toshiba Satellite L335-S7902
OS
Windows 7 Ultimate x86
CPU
Intel Pentium
Motherboard
Insyde H2O
Memory
3GB SDRAM
Monitor(s) Displays
17" Diagonal widescreen Trubrite
Hard Drives
250 HDD
Case
Toshiba
Cooling
Fan
Keyboard
Built-in
Mouse
Logitech Gaming Mouse
Internet Speed
1mph
...
 

My Computer

Computer Manufacturer/Model Number
Toshiba Satellite L335-S7902
OS
Windows 7 Ultimate x86
CPU
Intel Pentium
Motherboard
Insyde H2O
Memory
3GB SDRAM
Monitor(s) Displays
17" Diagonal widescreen Trubrite
Hard Drives
250 HDD
Case
Toshiba
Cooling
Fan
Keyboard
Built-in
Mouse
Logitech Gaming Mouse
Internet Speed
1mph
ok this tells me that you can reach outside of your network..
So the network is not the problem..

What exactly is the issue with your browser?

Take a screen shot when you are trying to connect to a website.
You can use the built-in Snipping tool in Windows 7 to help you out..(to take a screen-shot)

Ryan
 

My Computer

Computer Manufacturer/Model Number
HP Pavilion dv5 Notebook PC
OS
Windows Seven x64
CPU
2.2 GHz Dual Core
Motherboard
Quanta 3600
Memory
4GB
Graphics Card(s)
ATI Mobility RADEON HD 3470
Sound Card
ATI
Monitor(s) Displays
Laptop
Hard Drives
ATA Hitachi HTS543215 (5400RPM)
Case
Laptop
Cooling
Fan
Internet Speed
Basic DSL 1.5 up and Down
so this is what happens and it stay like that forever
 

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My Computer

Computer Manufacturer/Model Number
Toshiba Satellite L335-S7902
OS
Windows 7 Ultimate x86
CPU
Intel Pentium
Motherboard
Insyde H2O
Memory
3GB SDRAM
Monitor(s) Displays
17" Diagonal widescreen Trubrite
Hard Drives
250 HDD
Case
Toshiba
Cooling
Fan
Keyboard
Built-in
Mouse
Logitech Gaming Mouse
Internet Speed
1mph
bumpz
 

My Computer

Computer Manufacturer/Model Number
Toshiba Satellite L335-S7902
OS
Windows 7 Ultimate x86
CPU
Intel Pentium
Motherboard
Insyde H2O
Memory
3GB SDRAM
Monitor(s) Displays
17" Diagonal widescreen Trubrite
Hard Drives
250 HDD
Case
Toshiba
Cooling
Fan
Keyboard
Built-in
Mouse
Logitech Gaming Mouse
Internet Speed
1mph
Sounds like Antivirus program preventing Internet explorer getting connection settings so will sit there until it does! Whats your antivirus program please? If you can update it shows a clear connection to the internet!

Have you tried this in safemode with networking? Worth a shot!
 

My Computer

Computer Manufacturer/Model Number
Packard Bell MH36-U300
OS
Windows 7 Ultimate 64-Bit
CPU
Intel(R) Pentium(R) Dual CPU T3400 @ 2.16GHz
Memory
2GB DDR2
Graphics Card(s)
Mobile Intel(R) 4 Series Express Chipset
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
15" LCD
Screen Resolution
1280 x 800
Hard Drives
320GB Western Digital
Case
Notebook
Internet Speed
10Mbps
I have windows 7 ultimate 32-bit. Wheni connect to the wireless network, it says connected, internet access. Everything works except the browsers, like the anti-virus updates, games,basically everything except the browsers. I use firefox and internet explorer by the way.
I'm using Windows virtual machine, XP mode to write this. This started about 2 days ago, and system retore was turned off when i checked so it would be impossible to that.

This problem can usually be fixed by resetting winsock. Try running both of the commands below one at a time in an elevated command prompt, reboot after each one.

netsh winsock reset catalog (reset winsock entries)
netsh int ip reset reset.log hit (reset TCP/IP stack)

 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home built
OS
Windows 7 Ult, Windows 8.1 Pro,
CPU
Q9650-4.275GHz, E8600 4.5GHz, E6750-3.8GHz
Motherboard
Evga 780i FTW
Memory
G.Skill PC2 9600 1200Mhz 5 5 5 15 2T
Graphics Card(s)
GTX480
Sound Card
Asus Xonar D2
Monitor(s) Displays
HannsG
Screen Resolution
1680X1050
Hard Drives
GSkill Phoenix Pro 120GB SSD
PSU
ThermalTake Toughpower 1000Watt modular
Case
ThermalTake XaserV
Cooling
Xigmatek S1283
Keyboard
Logitech G15
Mouse
Logitech G9
Internet Speed
T1
Sounds like Antivirus program preventing Internet explorer getting connection settings so will sit there until it does! Whats your antivirus program please? If you can update it shows a clear connection to the internet!

Have you tried this in safemode with networking? Worth a shot!

I have both microdoft security essentials and avast pro

I have windows 7 ultimate 32-bit. Wheni connect to the wireless network, it says connected, internet access. Everything works except the browsers, like the anti-virus updates, games,basically everything except the browsers. I use firefox and internet explorer by the way.
I'm using Windows virtual machine, XP mode to write this. This started about 2 days ago, and system retore was turned off when i checked so it would be impossible to that.

This problem can usually be fixed by resetting winsock. Try running both of the commands below one at a time in an elevated command prompt, reboot after each one.


netsh winsock reset catalog (reset winsock entries)
netsh int ip reset reset.log hit (reset TCP/IP stack)

thxs i'll try that
 

My Computer

Computer Manufacturer/Model Number
Toshiba Satellite L335-S7902
OS
Windows 7 Ultimate x86
CPU
Intel Pentium
Motherboard
Insyde H2O
Memory
3GB SDRAM
Monitor(s) Displays
17" Diagonal widescreen Trubrite
Hard Drives
250 HDD
Case
Toshiba
Cooling
Fan
Keyboard
Built-in
Mouse
Logitech Gaming Mouse
Internet Speed
1mph
Sounds like Antivirus program preventing Internet explorer getting connection settings so will sit there until it does! Whats your antivirus program please? If you can update it shows a clear connection to the internet!

Have you tried this in safemode with networking? Worth a shot!

I have both microdoft security essentials and avast pro

ok i tried safemode with networking and the browsers worked
I have windows 7 ultimate 32-bit. Wheni connect to the wireless network, it says connected, internet access. Everything works except the browsers, like the anti-virus updates, games,basically everything except the browsers. I use firefox and internet explorer by the way.
I'm using Windows virtual machine, XP mode to write this. This started about 2 days ago, and system retore was turned off when i checked so it would be impossible to that.

This problem can usually be fixed by resetting winsock. Try running both of the commands below one at a time in an elevated command prompt, reboot after each one.


netsh winsock reset catalog (reset winsock entries)
netsh int ip reset reset.log hit (reset TCP/IP stack)

thxs i'll try that

just tried it IE and FF still won't work in regular mode
 

My Computer

Computer Manufacturer/Model Number
Toshiba Satellite L335-S7902
OS
Windows 7 Ultimate x86
CPU
Intel Pentium
Motherboard
Insyde H2O
Memory
3GB SDRAM
Monitor(s) Displays
17" Diagonal widescreen Trubrite
Hard Drives
250 HDD
Case
Toshiba
Cooling
Fan
Keyboard
Built-in
Mouse
Logitech Gaming Mouse
Internet Speed
1mph
scrath that did the winsock again and now internet works!
 

My Computer

Computer Manufacturer/Model Number
Toshiba Satellite L335-S7902
OS
Windows 7 Ultimate x86
CPU
Intel Pentium
Motherboard
Insyde H2O
Memory
3GB SDRAM
Monitor(s) Displays
17" Diagonal widescreen Trubrite
Hard Drives
250 HDD
Case
Toshiba
Cooling
Fan
Keyboard
Built-in
Mouse
Logitech Gaming Mouse
Internet Speed
1mph
scrath that did the winsock again and now internet works!


I've seen this same problem many times before so I had a pretty good idea how to fix it. Glad it worked for you Nighthacker. :)
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home built
OS
Windows 7 Ult, Windows 8.1 Pro,
CPU
Q9650-4.275GHz, E8600 4.5GHz, E6750-3.8GHz
Motherboard
Evga 780i FTW
Memory
G.Skill PC2 9600 1200Mhz 5 5 5 15 2T
Graphics Card(s)
GTX480
Sound Card
Asus Xonar D2
Monitor(s) Displays
HannsG
Screen Resolution
1680X1050
Hard Drives
GSkill Phoenix Pro 120GB SSD
PSU
ThermalTake Toughpower 1000Watt modular
Case
ThermalTake XaserV
Cooling
Xigmatek S1283
Keyboard
Logitech G15
Mouse
Logitech G9
Internet Speed
T1
Chev65 - thanks for your post, I ran into this problem on a new install of Win 7 64 bit and was utterly baffled by the fact that some browsers could connect and others could not. Your solution was what I needed!
 

My Computer

OS
7 64 bit
Chev65 - thanks for your post, I ran into this problem on a new install of Win 7 64 bit and was utterly baffled by the fact that some browsers could connect and others could not. Your solution was what I needed!

I'm glad you could fix the browser problem by just finding this page Jackman. :)
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home built
OS
Windows 7 Ult, Windows 8.1 Pro,
CPU
Q9650-4.275GHz, E8600 4.5GHz, E6750-3.8GHz
Motherboard
Evga 780i FTW
Memory
G.Skill PC2 9600 1200Mhz 5 5 5 15 2T
Graphics Card(s)
GTX480
Sound Card
Asus Xonar D2
Monitor(s) Displays
HannsG
Screen Resolution
1680X1050
Hard Drives
GSkill Phoenix Pro 120GB SSD
PSU
ThermalTake Toughpower 1000Watt modular
Case
ThermalTake XaserV
Cooling
Xigmatek S1283
Keyboard
Logitech G15
Mouse
Logitech G9
Internet Speed
T1
I have windows 7 ultimate 32-bit. Wheni connect to the wireless network, it says connected, internet access. Everything works except the browsers, like the anti-virus updates, games,basically everything except the browsers. I use firefox and internet explorer by the way.
I'm using Windows virtual machine, XP mode to write this. This started about 2 days ago, and system retore was turned off when i checked so it would be impossible to that.

This problem can usually be fixed by resetting winsock. Try running both of the commands below one at a time in an elevated command prompt, reboot after each one.

netsh winsock reset catalog (reset winsock entries)
netsh int ip reset reset.log hit (reset TCP/IP stack)



Thank you, that fixed my problem on Windows 10. Sorry for ressuracting this post, but I had to thank you.
 

My Computer

Computer type
PC/Desktop
OS
Windows 10
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