internet issues

[AnotherLostSoul]

I'm having nothing but trouble using win7 64bit for internet connectivity. I currently have a D-link DIR-615 router (supports 802.11n/g/b), and a Realtek 8185 adapter in the PC (802.11g/b).

I have played around with different setting configurations for hours, as well as spoken to the incomprehensible reps in the suburbs of anywhere, India - to no avail.

Now, I have a second computer running windows xp plugged directly into the router, and it works fine; which leads me to believe the issue lies with either windows 7 or my network adapter. Perhaps I need a 802.11n adapter? Or should I simply switch back to an 802.11g router?

Does anyone have any experience with an issue like this on this OS? If so, any advice will be greatly appreciated!

 

[Petey7]

The first thing to look at is drivers. Go to the Realtek website and download the latest 64-bit driver for your card. Uninstall the old one from within device manager, I repeat uninstall the old one, for a third time, uninstall the old one (sorry but most people skip this step and argue for 5 hours before finally doing it), then install the new driver. Is there any change?

 

[Lemur]

If your router supports g and your nic supports g, there shouldn't be any problems.
- when you type in the ip address: 192.168.0.1 do you see the log on for the router?
- when looking at the device manager, does is show the nic correctly?
- if yes and yes, can you ping an ip address? if no, try at the command prompt ipconfig /renew
Let me know what you find out and we will go from there!

 

[AnotherLostSoul]

Petey, I'm trying to find the drivers at Realtek's website - internet is super slow. It looks like I may have 2 devices...

Realtek 8185 Extensible 802.11b/g Wireless Device
Realtek PCIe GBE Family Controller

When I go to the network and sharing center and click on adapter properties it tells me info. for the 8185. Did I configure something wrong?

Lemur, I can log into the router and the device manager shows both devices. I tried to ipconfig /renew and then ipconfig /refresh... no luck.

 

[AnotherLostSoul]

Did that screenshot work?

 

[Lemur]

Okay, if you can log into the router, then your nic is working. So far, so good. Did you look at the device manager to ensure the nic looks okay?

 

[AnotherLostSoul]

Yep, I checked the device manager. I have those 2 devices stated above under the 'Network adapters' tab

 

[Lemur]

For the IP setting, make sure IP and DNS are obtained automatically

 

[Lemur]

And we want the IP settings for the Realtek PCIe GBE Family Controller.

 

[AnotherLostSoul]

IP/DNS obtain auto is on.

 

[AnotherLostSoul]

How do I make it use the PCI GBE controller instead of the other device?

 

[Lemur]

Check this out on another post...

Realtek PCIe GBE Family Controller - Eratic Behaviour Windows 7 64bit - with latest updates
Running Install_Win7_7011_12212009 Version of Realtek Drivers.

Problem..

After install everything is fine but then after a re-boot I can get the network connection with a cable directly connected to a Belken Wireless Router but I do not get Internet access.

However if I dissable the card and then enable it it works fine? I have to do this after every reboot!!

It did work fine with Windows 7 on 32Bit - on an identical board (Biostar Tower l45)

Can anyone suggest a solution.

 

[AnotherLostSoul]

Oh, man, so what was his solution?

 

[Lemur]

How do I make it use the PCI GBE controller instead of the other device?

Hmmm, can you disable the wireless nic from the bios?

 

[Petey7]

Did you try the steps in his post to get it working in between reboots?

 

[AnotherLostSoul]

Yes, I disabled and enabled and it's still slow. I can try to disable to nic from the bios...

 

[Lemur]

Did you try the steps in his post to get it working in between reboots?

Right. Easy enough to disable and re-enable. And good idea to try. But I'm wondering if the mobo can support two nics or if there is a conflict.

 

[AnotherLostSoul]

My gut tells me that I probably don't need both of those devices there. Any idea which one I should use and how to disable/remove the other? I built this comp myself and I remember trying out a couple different devices; maybe there is some old driver screwing things up...

 

[Petey7]

Did you try the steps in his post to get it working in between reboots?

Right. Easy enough to disable and re-enable. And good idea to try. But I'm wondering if the mobo can support two nics or if there is a conflict.

That a good question.

You could try disabling one of them and see if there is any change.

 

[AnotherLostSoul]

I went into the bios and disables something called 'Realtek LAN', logged back in and the PCI GBE device was gone. Still, no faster speed though. I was reading through this: Installing Realtek 8185 Driver from Windows Update results in system crash
and maybe I should rollback the drivers. I'm downloading something called Realtek Audio Codec right now from the Realtek website. Does that sound right?