Internet Pings but Does Not Load

[t3techcom18]

Thats Good that you can connect to the router.

I had a brain fart and forgot to tell you to enter DNS settings.

In IPV4 properties listed above enter 2 of the following 3 IP addresses.
8.8.8.8
8.8.4.4
192.168.2.1

First two are googles public DNS servers.

So the 8.8.8.8 and the 8.8.4.4 are for DNS, right? And I put the 192...as the the default gatewsy or the actual IP address? Just making sure.

 

[Parman]

your settings before had 192.168.2.1 as the DNS server. I'm guessing that your router/modem has a DNS server built into it. You can try with just the 192.168.2.1 Then if that doesnt work try with the google's dns to see if that resolves any issues.

 

[t3techcom18]

No change....

 

[t3techcom18]

IE and Chrome are trying to load a page but down below, says 'Unidentified network'...

 

[Parman]

that's to bad. Its not the connection between the pc and the modem.
Can you reboot the modem?

Also can you repost your ipconfig /all

 

[t3techcom18]

I power cycled and reset the modem and nothing.

Latest ipconfig:

Microsoft Windows [Version 6.1.7600] Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Firefly-PC Primary Dns Suffix . . . . . . . : Node Type . . . . . . . . . . . . : Hybrid IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Realtek PCIe FE Family Controller Physical Address. . . . . . . . . : 00-24-E8-E8-77-AB DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes Link-local IPv6 Address . . . . . : fe80::9d3d:df66:ce2c:f42%13(Preferred) IPv4 Address. . . . . . . . . . . : 192.168.2.1(Preferred) Subnet Mask . . . . . . . . . . . : 255.255.255.0 Default Gateway . . . . . . . . . : 0.0.0.0 DHCPv6 IAID . . . . . . . . . . . : 369108200 DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-17-FD-5C-AC-00-24-E8-E8-77-AB

DNS Servers . . . . . . . . . . . : 8.8.8.8 8.8.4.4 NetBIOS over Tcpip. . . . . . . . : Enabled

Wireless LAN adapter Wireless Network Connection:

Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : local.valenciacc.edu Description . . . . . . . . . . . : Dell Wireless 1397 WLAN Mini-Card Physical Address. . . . . . . . . : 0C-60-76-3E-4C-93 DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.local.valenciacc.edu:

Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Microsoft ISATAP Adapter Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{16E59BC6-3479-438A-80DA-AD77C2F0DFF0}:

Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2 Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes

 

[Parman]

Above states that your defauly gateway is set to 0.0.0.0 look back at what I wrote for u to pyt and enter it in yoyr ipv4 properties

 

[t3techcom18]

Settings are exactly how you asked me to put them in. I couldnt ping for a short time but I restarted and it can do it again now; however, ipconfig still says the physical address is made of 0's.

 

[Parman]

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Realtek PCIe FE Family Controller Physical Address. . . . . . . . . : 00-24-E8-E8-77-AB DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes Link-local IPv6 Address . . . . . : fe80::9d3d:df66:ce2c:f42%13(Preferred) IPv4 Address. . . . . . . . . . . : 192.168.2.1(Preferred) Subnet Mask . . . . . . . . . . . : 255.255.255.0


Default Gateway . . . . . . . . . : 0.0.0.0


DHCPv6 IAID . . . . . . . . . . . : 369108200 DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-17-FD-5C-AC-00-24-E8-E8-77-AB

DNS Servers . . . . . . . . . . . : 8.8.8.8 8.8.4.4 NetBIOS over Tcpip. . . . . . . . : Enabled

Settings are exactly how you asked me to put them in. I couldnt ping for a short time but I restarted and it can do it again now; however, ipconfig still says the physical address is made of 0's.

This is what I'm looking at. The default gateway did not get set. Open IPV4 properties and set it to 192.168.2.1

Get a snippit shot of it too

 

[t3techcom18]

It's still set to it, same result. I did a snapshot but I'm talking from my Android phone and I can't upload it via attachment on here....

 

[Parman]

Okay lets remove the settings in IPV4 properties and change it back to auto. Then see if you get the same ip address as the netbook again.

 

[t3techcom18]

IPv4 Address still says the same as before.

 

[Parman]

If yoy take your netbook off they network does everything work right?

Can you get into your router/modem configuration. Go to the http://192.168.2.1

Look at your dhcp settings make sure you have a range greater than one address.

 

[t3techcom18]

I don't have a wifi connection at the moment.

If you mean if there's more than one IP address, nope, just one IP address and one MAC address.

 

[Parman]

What is the brand and model number of your modem. Before we go any further.

 

[t3techcom18]

Its originally from EMBARQ: EQ-660R ADSL Router

 

[Parman]

That helps. correct any of this if its wrong.

Your router has 2 ports on the back. one of your Internet (WAN), one for you Local network (LAN).
Only one computer is plugged into the network at a time?

If all of these are correct then you can have the same IP address for each machine since only one is actually connected to the network. Sorry I was under the assumption that they where each running on the network at the same time.

Since this is a modem you might have to reboot it when you change the PC, (this is something im not 100% sure on)

Since you stated that you reset your modem in a previous post.
Connect your PC to the modem.
open your browser and type in http://192.168.2.1
You will have to supply log in username and password. (this was probably given to you with your paperwork or you configured it yourself).

This is where I'm hoping to solve your problems. I have experienced modems like this before that you have to log back into them with the information provided to you from your ISP in order for it to connect to the internet again.

After you get in if your internet does not come back up take a screen shot of the settings and we can work through getting them configured again.

I would also suggest looking to see if your modem has a bridge mode. buying a stand alone router, switching the modem from router mode to bridge mode and connecting your PC's to the router.