Solved Internet problem?

[StormTrooper]

Hi guys my laptop has an internet connectivity but i cant access ie, mozilla, messenger etc. i dont know whats the problem coz last night its still working and now its not..

Thanks,
Kupalski

My other laptop and computer can access internet through wired and wireless.. Its just this laptop that has a problem and i think its not an internet problem.

 

[rubyrubyroo]

Hello Kupalski!

So you have one laptop that works fine, and the troubled one does not let you get on the internet through ie, mozilla, etc do I understand you correctly.

You mentioned that it does have "internet connectivity" but you can't get on the internet. can you clarify so I fully understand the problem

Mike

 

[StormTrooper]

Hello Kupalski!

So you have one laptop that works fine, and the troubled one does not let you get on the internet through ie, mozilla, etc do I understand you correctly.

You mentioned that it does have "internet connectivity" but you can't get on the internet. can you clarify so I fully understand the problem

Mike

Yeah it does have an internet connectivity but cant access to any websites ie, mozilla, messenger etc.. I uninstalled my av but still doesnt work. Tried to off the firewall but still doesnt work. I tried to put my laptop on wired but still doesnt work. Any ideas whats going on?

Thanks,
Kupalski

 

[rubyrubyroo]

I assume you are using a router to connect the two computers to the internet. And if they are both wired the LEDs representing each laptop is blinking as well as the internet light (and wireless led..etc)

and you mean when you open the browser you get the error message that this page cannot be opened/found.

 

[StormTrooper]

I assume you are using a router to connect the two computers to the internet. And if they are both wired the LEDs representing each laptop is blinking as well as the internet light (and wireless led..etc)

and you mean when you open the browser you get the error message that this page cannot be opened/found.

Yes sir everytime i open any browser i got that error that this page cannont br found. Any ideas whats wrong?

And i dont think its an internet problem.. Maybe its my laptop problem?

 

[Jacee]

See if any of the instructions on this page can help you Error "Internet Explorer cannot display the webpage" when viewing a website in Internet Explorer

 

[StormTrooper]

See if any of the instructions on this page can help you Error "Internet Explorer cannot display the webpage" when viewing a website in Internet Explorer

its not just IE that dont work.. i tried all the browser like mozilla, google chrome and etc and still dont work.

 

[rubyrubyroo]

check the network map (click on the notification area icon for the network and sharing ctr. then at the top right click view network map, see if there is a map of your two laptops connected to the router and then to the globe without any red x's

 

[StormTrooper]

check the network map (click on the notification area icon for the network and sharing ctr. then at the top right click view network map, see if there is a map of your two laptops connected to the router and then to the globe without any red x's

it says

Windows cannot create the network map. Responses from other devices on the network are delayed or there is an incompatible router on the network.

Click here for more information

 

[rubyrubyroo]

you probably just need to reset the router....im sure theres a tutorial on it here, but it's pretty simple..Heres my recommendation:

unplug router and modem including the cord between the router and the modem.
wait for 1 minute
replug modem power
once all lights are blinking (1-2 min) properly reconnect the modem to the router
finally plug the router back in and wait for all the lights to reestablish the normal pattern

If it were me I'd restart the computer while I was doing these steps as well. Don't ask why about the computer restart. Just trust me.

Then let me know if it has improved at all.

 

[Jacee]

Let's see if flushing the DNS cache and restoring MS's Hosts file works...
Copy and paste these lines in Note pad.

@Echo on
pushd\windows\system32\drivers\etc
attrib -h -s -r hosts
echo 127.0.0.1 localhost>HOSTS
attrib +r +h +s hosts
popd
ipconfig /release
ipconfig /renew
ipconfig /flushdns
netsh winsock reset all
netsh int ip reset all
shutdown -r -t 1
del %0

Save as flush.bat to your desktop.
Double click on the flush.bat file to run it.Vista and Windows 7... right click the .bat file and choose to run as Administrator. Your computer will reboot itself.

 

[StormTrooper]

you probably just need to reset the router....im sure theres a tutorial on it here, but it's pretty simple..Heres my recommendation:

unplug router and modem including the cord between the router and the modem.
wait for 1 minute
replug modem power
once all lights are blinking (1-2 min) properly reconnect the modem to the router
finally plug the router back in and wait for all the lights to reestablish the normal pattern

If it were me I'd restart the computer while I was doing these steps as well. Don't ask why about the computer restart. Just trust me.

Then let me know if it has improved at all.

i tried that also but still didnt work for me. tried my iphone to be my wireless connection still dont work

 

[rubyrubyroo]

Have you tryed creating the batch file as Jacee explained yet?

 

[StormTrooper]

Have you tryed creating the batch file as Jacee explained yet?

Yea its now reboooting lets see if it will work.

 

[StormTrooper]

Let's see if flushing the DNS cache and restoring MS's Hosts file works...
Copy and paste these lines in Note pad.

@Echo on
pushd\windows\system32\drivers\etc
attrib -h -s -r hosts
echo 127.0.0.1 localhost>HOSTS
attrib +r +h +s hosts
popd
ipconfig /release
ipconfig /renew
ipconfig /flushdns
netsh winsock reset all
netsh int ip reset all
shutdown -r -t 1
del %0

Save as flush.bat to your desktop.
Double click on the flush.bat file to run it.Vista and Windows 7... right click the .bat file and choose to run as Administrator. Your computer will reboot itself.

Tried it but still didnt work

 

[rubyrubyroo]

what happened when you ran the batch file?

 

[StormTrooper]

what happened when you ran the batch file?

Cmd prompt pop up and did evrything and then it rebooted itself. After that i tried to open any browser still the same problem.

 

[Tews]

Just for grins and giggles, can you hard wire your internet cable directly to your computer??

 

[StormTrooper]

Just for grins and giggles, can you hard wire your internet cable directly to your computer??

Yea tried that it has an internet access but i cant access any browser and any messenger

 

[rubyrubyroo]

and by internet access you mean the icon for internet access showed open connection?