Solved Internet Problems

Vatec

cetaV
Member
Local time
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Messages
82
Location
Australia
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My Computer

Computer Manufacturer/Model Number
Custom Built by me
OS
Windows 7 Ultimate 64-bit SP1
CPU
Intel Core i5-2400 @ 3.10GHz
Motherboard
MSI PH67A-C43
Memory
16GB DDR3-1333
Graphics Card(s)
NVIDIA GeForce GTX 570
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
Phillips 244EL LED
Screen Resolution
1920x1080
Hard Drives
64GB Kingston SATAII (SSD)
1000GB Western Digital SATAIII (HDD)
PSU
Cooler Master Extreme Power Plus 700W
Hi,

You may find internet speeds drop if your ISP has sent an update to the router (they do that without notification). The best thing to do (which works for me) is to reboot the router.

Most routers are similar in the fact that they have a reset button on the back of the box, if you switch the router off and use a pen or similar pointy object to push the reset button (10 seconds is ample time). When you switch your router on you will notice that the lights flash as it does a self test and internet connection test. You should then be back to normal speed.
   Note
Not all routers are reset in this manor, I suggest you read the documentation regarding a router reboot
 

My Computer

Computer Manufacturer/Model Number
Compaq Desktop
OS
Windows 7 Ultimate x64
CPU
AMD Sempron Dual Core
Memory
3GB
Graphics Card(s)
NVIDIA GeForce 6150SE nForce 430
Screen Resolution
1024x768
Hard Drives
150GB Sata
Sorry for long reply, just washed my iPhone 3gs in the washing machine :(

Here the results



Gotten worse??

 

My Computer

Computer Manufacturer/Model Number
Custom Built by me
OS
Windows 7 Ultimate 64-bit SP1
CPU
Intel Core i5-2400 @ 3.10GHz
Motherboard
MSI PH67A-C43
Memory
16GB DDR3-1333
Graphics Card(s)
NVIDIA GeForce GTX 570
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
Phillips 244EL LED
Screen Resolution
1920x1080
Hard Drives
64GB Kingston SATAII (SSD)
1000GB Western Digital SATAIII (HDD)
PSU
Cooler Master Extreme Power Plus 700W
1 you need to turn off router for the recommended time - 3 minutes - thought i better mention this.

2 you may need to update the driver for your network adapter (look in device manager) - go to the manufacturers site - support - downloads. Mine is a marvell yukon gigabyte ethernet controller - and drivers can be found here just in case you have the marvell type - http://www.marvell.com/drivers/driverDisplay.do?driverId=175 - i have always had trouble getting the drivers for some reason at this site, but if you repeat the process it usually works the second time around.

3 I live in australia and use that same site for testing and usually get 6.88 x 32
here is another link but i guess it wont help, but is good for picking the best ISP
Speed Test - Home - Oz Broadband Speed Test

4 This might help - some info on your router -
Linksys WAG160Nv2 Wireless-N ADSL2+ Modem Router Gateway
 

My Computer

OS
XP, Vista, W7 64bit Home Premium
CPU
Intel Core Duo 6850 3.0 ghz @ 3.7 ghz
Motherboard
Asus P5E
Memory
4GB Corsair DDR 2 PC-6400
Graphics Card(s)
Ati 4870 1ghz
Sound Card
Supreme FX 11
Monitor(s) Displays
View Sonic VX1962wm
Screen Resolution
1680 X1050
Hard Drives
3 Seagate Sata Drives 160gb 250gb 500gb
PSU
Thermaltake 600 watt
Case
NZXT Alpha
Cooling
3X120cm Fans
Keyboard
Microsoft Digital Media Pro Keyboard
Mouse
Microsoft Wheel Mouse Optical
Internet Speed
1.5Mb to 8Mb/384k
so i should change isp?

and sign up for dialup to keep email?
 

My Computer

Computer Manufacturer/Model Number
Custom Built by me
OS
Windows 7 Ultimate 64-bit SP1
CPU
Intel Core i5-2400 @ 3.10GHz
Motherboard
MSI PH67A-C43
Memory
16GB DDR3-1333
Graphics Card(s)
NVIDIA GeForce GTX 570
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
Phillips 244EL LED
Screen Resolution
1920x1080
Hard Drives
64GB Kingston SATAII (SSD)
1000GB Western Digital SATAIII (HDD)
PSU
Cooler Master Extreme Power Plus 700W
I would look at contacting you current ISP and see if they are conducting line testing. If it's a new setup then you need to allow up to 10 days for testing to finish, during this time you will notice extreme changes in your internet speeds.
 

My Computer

Computer Manufacturer/Model Number
Compaq Desktop
OS
Windows 7 Ultimate x64
CPU
AMD Sempron Dual Core
Memory
3GB
Graphics Card(s)
NVIDIA GeForce 6150SE nForce 430
Screen Resolution
1024x768
Hard Drives
150GB Sata
so i should change isp?

and sign up for dialup to keep email?

Westnet is the best ISP and has received the reward every year for being the best - good speeds, excellent service and support - as orbital says contacting your isp might help and explain the problem - if your unhappy with the treatment they dish up by all means change to westnet - but no guarantees this will solve the problem - westnet -
ADSL Broadband Plans - Phone Plans - Business Solutions - Web Hosting - Westnet Australia
 

My Computer

OS
XP, Vista, W7 64bit Home Premium
CPU
Intel Core Duo 6850 3.0 ghz @ 3.7 ghz
Motherboard
Asus P5E
Memory
4GB Corsair DDR 2 PC-6400
Graphics Card(s)
Ati 4870 1ghz
Sound Card
Supreme FX 11
Monitor(s) Displays
View Sonic VX1962wm
Screen Resolution
1680 X1050
Hard Drives
3 Seagate Sata Drives 160gb 250gb 500gb
PSU
Thermaltake 600 watt
Case
NZXT Alpha
Cooling
3X120cm Fans
Keyboard
Microsoft Digital Media Pro Keyboard
Mouse
Microsoft Wheel Mouse Optical
Internet Speed
1.5Mb to 8Mb/384k
Ok but the weird thing is why di it go so high BEFORE the chane of plan speed even kicked in?
 

My Computer

Computer Manufacturer/Model Number
Custom Built by me
OS
Windows 7 Ultimate 64-bit SP1
CPU
Intel Core i5-2400 @ 3.10GHz
Motherboard
MSI PH67A-C43
Memory
16GB DDR3-1333
Graphics Card(s)
NVIDIA GeForce GTX 570
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
Phillips 244EL LED
Screen Resolution
1920x1080
Hard Drives
64GB Kingston SATAII (SSD)
1000GB Western Digital SATAIII (HDD)
PSU
Cooler Master Extreme Power Plus 700W
Read this it might help you troubleshoot:

Or, use the built-in Access Point to connect wireless devices to your network without running cables through the building. The Access Point built into the Gateway uses the very latest wireless networking technology, Wireless-N (draft 802.11n). By overlaying the signals of multiple radios, Wireless-N’s “Multiple In, Multiple Out” (MIMO) technology multiplies the effective data rate. Unlike ordinary wireless networking technologies that are confused by signal reflections, MIMO actually uses these reflections to increase the range and reduce “dead spots” in the wireless coverage area, maintaining the wireless connection much farther than standard Wireless-G.
With Wireless-N, the farther away you are, the more speed advantage you get. It works great with standard Wireless-G and -B equipment, but when both ends of the wireless link are Wireless-N, the Gateway can increase the throughput even more by using twice as much radio band, yielding speeds far faster than standard Wireless-G. But unlike other speed-enhanced technologies, Wireless-N can dynamically enable this double-speed mode for Wireless-N devices, while still connecting to other wireless devices at their respective fastest speeds. In congested areas, the “good neighbor” mode ensures that the Router checks for other wireless devices in the area before gobbling up the radio band.
 

My Computer

OS
XP, Vista, W7 64bit Home Premium
CPU
Intel Core Duo 6850 3.0 ghz @ 3.7 ghz
Motherboard
Asus P5E
Memory
4GB Corsair DDR 2 PC-6400
Graphics Card(s)
Ati 4870 1ghz
Sound Card
Supreme FX 11
Monitor(s) Displays
View Sonic VX1962wm
Screen Resolution
1680 X1050
Hard Drives
3 Seagate Sata Drives 160gb 250gb 500gb
PSU
Thermaltake 600 watt
Case
NZXT Alpha
Cooling
3X120cm Fans
Keyboard
Microsoft Digital Media Pro Keyboard
Mouse
Microsoft Wheel Mouse Optical
Internet Speed
1.5Mb to 8Mb/384k
My adapter is N but that doesn't explain my last question
 

My Computer

Computer Manufacturer/Model Number
Custom Built by me
OS
Windows 7 Ultimate 64-bit SP1
CPU
Intel Core i5-2400 @ 3.10GHz
Motherboard
MSI PH67A-C43
Memory
16GB DDR3-1333
Graphics Card(s)
NVIDIA GeForce GTX 570
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
Phillips 244EL LED
Screen Resolution
1920x1080
Hard Drives
64GB Kingston SATAII (SSD)
1000GB Western Digital SATAIII (HDD)
PSU
Cooler Master Extreme Power Plus 700W
I cant answer the first question - maybe your ISP could or if you want to go to the Westnet site and get their phone number from their website and give them a ring and see what guarantee they will give you for a good connection also find out whether your router is compatible.
Did you move to a new location since the slowing, as the further you move from the local exchange the slower the speed.

Support for Wireless Networks - Internet - MyHelp
More links at the bottom of the page on how to setup a wireless network

another link explaining dropouts etc :
Broadband - MyHelp Home - MyHelp
 

My Computer

OS
XP, Vista, W7 64bit Home Premium
CPU
Intel Core Duo 6850 3.0 ghz @ 3.7 ghz
Motherboard
Asus P5E
Memory
4GB Corsair DDR 2 PC-6400
Graphics Card(s)
Ati 4870 1ghz
Sound Card
Supreme FX 11
Monitor(s) Displays
View Sonic VX1962wm
Screen Resolution
1680 X1050
Hard Drives
3 Seagate Sata Drives 160gb 250gb 500gb
PSU
Thermaltake 600 watt
Case
NZXT Alpha
Cooling
3X120cm Fans
Keyboard
Microsoft Digital Media Pro Keyboard
Mouse
Microsoft Wheel Mouse Optical
Internet Speed
1.5Mb to 8Mb/384k
I've read all this but should I get 300kilobytes 4.6km from the exchange
 

My Computer

Computer Manufacturer/Model Number
Custom Built by me
OS
Windows 7 Ultimate 64-bit SP1
CPU
Intel Core i5-2400 @ 3.10GHz
Motherboard
MSI PH67A-C43
Memory
16GB DDR3-1333
Graphics Card(s)
NVIDIA GeForce GTX 570
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
Phillips 244EL LED
Screen Resolution
1920x1080
Hard Drives
64GB Kingston SATAII (SSD)
1000GB Western Digital SATAIII (HDD)
PSU
Cooler Master Extreme Power Plus 700W
You should get the original speeds - ( 6-7Megabits and 600-700kilobytes ) - if you didnt change the configuration before it slowed to 300kb - so you must of done something - if you believe its totally to do with your ISP see what they have to say. All I can suggest is to do a system restore back to when it was working properly - if you thnk this will help (you can always reverse it) reasons - something you installed or updates - assuming its fixed when you reinstall updates etc install them one at a time, and make sure the router is running at speed- but firstly, contact you ISP because if you bought in with a cheapy ISP they might be trying to get away with it or are unaware they have a problem.
If your 100% sure its your ISP at fault dump them for westnet - i pay $69.95 / month 50gb peak/50 gb off peak speeds up to 8gb.
 

My Computer

OS
XP, Vista, W7 64bit Home Premium
CPU
Intel Core Duo 6850 3.0 ghz @ 3.7 ghz
Motherboard
Asus P5E
Memory
4GB Corsair DDR 2 PC-6400
Graphics Card(s)
Ati 4870 1ghz
Sound Card
Supreme FX 11
Monitor(s) Displays
View Sonic VX1962wm
Screen Resolution
1680 X1050
Hard Drives
3 Seagate Sata Drives 160gb 250gb 500gb
PSU
Thermaltake 600 watt
Case
NZXT Alpha
Cooling
3X120cm Fans
Keyboard
Microsoft Digital Media Pro Keyboard
Mouse
Microsoft Wheel Mouse Optical
Internet Speed
1.5Mb to 8Mb/384k
Im with westnet lol
 

My Computer

Computer Manufacturer/Model Number
Custom Built by me
OS
Windows 7 Ultimate 64-bit SP1
CPU
Intel Core i5-2400 @ 3.10GHz
Motherboard
MSI PH67A-C43
Memory
16GB DDR3-1333
Graphics Card(s)
NVIDIA GeForce GTX 570
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
Phillips 244EL LED
Screen Resolution
1920x1080
Hard Drives
64GB Kingston SATAII (SSD)
1000GB Western Digital SATAIII (HDD)
PSU
Cooler Master Extreme Power Plus 700W
Im with westnet lol
Well thats good news - for mind after a lot of thinking - the distance from the exchange may have a lot to do with it - I m a lot closer probably 2km or less - if someone would just explain how you got those really fast speeds it might help solve the problem - was it off peak when you ran the test?
 

My Computer

OS
XP, Vista, W7 64bit Home Premium
CPU
Intel Core Duo 6850 3.0 ghz @ 3.7 ghz
Motherboard
Asus P5E
Memory
4GB Corsair DDR 2 PC-6400
Graphics Card(s)
Ati 4870 1ghz
Sound Card
Supreme FX 11
Monitor(s) Displays
View Sonic VX1962wm
Screen Resolution
1680 X1050
Hard Drives
3 Seagate Sata Drives 160gb 250gb 500gb
PSU
Thermaltake 600 watt
Case
NZXT Alpha
Cooling
3X120cm Fans
Keyboard
Microsoft Digital Media Pro Keyboard
Mouse
Microsoft Wheel Mouse Optical
Internet Speed
1.5Mb to 8Mb/384k
Yes about 11am
 

My Computer

Computer Manufacturer/Model Number
Custom Built by me
OS
Windows 7 Ultimate 64-bit SP1
CPU
Intel Core i5-2400 @ 3.10GHz
Motherboard
MSI PH67A-C43
Memory
16GB DDR3-1333
Graphics Card(s)
NVIDIA GeForce GTX 570
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
Phillips 244EL LED
Screen Resolution
1920x1080
Hard Drives
64GB Kingston SATAII (SSD)
1000GB Western Digital SATAIII (HDD)
PSU
Cooler Master Extreme Power Plus 700W
Found the problem, our RIM limits us to 3mbps
 

My Computer

Computer Manufacturer/Model Number
Custom Built by me
OS
Windows 7 Ultimate 64-bit SP1
CPU
Intel Core i5-2400 @ 3.10GHz
Motherboard
MSI PH67A-C43
Memory
16GB DDR3-1333
Graphics Card(s)
NVIDIA GeForce GTX 570
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
Phillips 244EL LED
Screen Resolution
1920x1080
Hard Drives
64GB Kingston SATAII (SSD)
1000GB Western Digital SATAIII (HDD)
PSU
Cooler Master Extreme Power Plus 700W
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