Internet wrapper.exe I guess. Please help.

[Neo11]

Hello there ,
I'm using windows 7 , Home Premium 64 bit . And have recently clean installed my Sony Vaio notebook . And I've been using for like 5 months now . I have done all the windows updates and all up to date . But recently my system started to slow down the start up and shutting down, even the start menu on desktop takes minutes to show up. I see some Internet wrapper.exe on my prefetch and as I keep deleting them the less my system got these lag spikes . And this is at maximum when I actually connect my LAN wire into the notebook . I thought maybe some kind of malware . And downloaded malware bytes and done with the scan but got nothing . But this slowing up actually starts when I plug in the LAN wire into the notebook . What must I do to resolve this issue ?. Other than formating the whole system again . Please help .
Thank you.

 

[Gator]

wrapper.exe can be a legit file typically used by Java. Go to msconfig (Start > Type "msconfig" > Press enter) Go to startup and post a picture of that screen.

You can use the Snipping Tool
How to Use the Snipping Tool in Vista

 

[Neo11]

Sorry about the image . I tried snipe tool but it's taking like forever (issue I'm experiencing ) been 20 min yet it's saving image . So took a snap from my mobile .

 

[Neo11]

I disabled all start up programs too . As thought they might be the reason, but even after disabling all . It takes hours to shut down and start up. Is it some kind of malware business .

 

[Gator]

Ok lets test to see if its Malware/Virus related.

Lets run Malwarebytes again. Make sure you click Custom Scan and Check the box to Scan for Rootkits, then Check the box to scan C:
http://www.sevenforums.com/tutorials/338716-malwarebytes-anti-malware-free.html

Download and run SuperantiSpyware
SUPERAntiSpyware - Downloads

If you notice browser hijacks or toolbars.. Download and run Adwcleaner :: AdwCleaner Download

Post the txt files generated by these three programs and attach them to your next post.

 

[Neo11]

I dint find any malware before but when I checked in rootkit I got 110 threats . similarly with others and cleaned. My system is back to its original. Thank you so much

 

[Neo11]

I already Had malware bytes installed and running for a week... but I dont know why it dint block these . How do I prevent them further ?. And one more thing, having malware byte .. Super anti spyware... and awd cleaner . would counterfeit ?

 

[Layback Bear]

Malwarebytes doesn't stop them for a reason. They are not malware.

It state that on the first line of your picture NON Malware.
They are PuP (potentially unwanted program)

Until you tell Malwarebytes whether you want them or not it doesn't know.
So it gives you choice what to do with them.

I have looked at your logs but I'm not a security expert.
I would remove all that was found if it was my computer.

If you downloaded those security programs from the sites Gator gave you they are not counterfeit.

One suggestion. For AdwCleaner form Bleeping Computer only tick on Bleeping computer and nothing else for the download.

 

[Neo11]

Yeah . I've done it. For now it's okay ! But what must I do to prevent them . Should I get another anti virus like avast which blocks on threat attempt ?

 

[Layback Bear]

Exactly what anti virus program do you use now?

Most PuP come from not watching carefully what you are downloading.
They come as a piggy back program when you download something else that you want. During such downloads you must select not to download them.

 

[Neo11]

I have been using Avast 2015 which I downloaded recently, but due to these issues it never went up more than 1% even after 3 or 4 hours . Since I have installed the above programs, I thought better remove the Anti virus . I've got none right now. Can you suggest me a good one , which meets all the needs . Ty.

 

[Layback Bear]

This is what I use.


Microsoft Security Essentials - Microsoft Windows



From you post #11 I have no idea what this means.

due to these issues it never went up more than 1%

 

[DavidE]

If you want a free real-time Anti Virus program other than Avast I suggest Panda free.
It has an option to detect PUPs.
Best Free Antivirus Download | Panda Free Antivirus 2015
Many people suggest MSE (MS Security Essentials) but i don't know if it detects PUPs.

Or, do you want a paid security program(s) with annual fees ?

Whenever you remove a Security program such as Avast or Malwarebytes (MBAM) you should use the uninstaller for that program.
Before installing another AV program such as Panda or MSE you should use the Avast uninstall utility:
https://www.avast.com/uninstall-utility

You are using Malwarebytes free and that does not have real-time protection.
It will not block PUPs from being installed on your PC.
To block them from being installed you would need the paid real-time version of MBAM.

No security program is 100% effective in preventing or removing virus/malware.

It is up to the user to review the program options to make sure they are set as needed.

When you have a clean install you should create a System Backup Image.
When you run into any problems such as malware, you can restore the Image easily/quickly.
It's best to create backup images periodically.
For this I suggest Macrium free, and here is a tutorial by whs:
http://www.sevenforums.com/tutorials/73828-imaging-free-macrium.html

 

[Layback Bear]

MSE has never blocked PuP's for me. At least it has never had a pop up stating so.

Malwarebytes Premium has this option.

 

[Gator]

Good advice in this thread to take into consideration.

As far as your problem goes, have we made your experience a little better? I would suspect what we have accomplished so far won't get you where you need to be as we need to cleanup a little. What we have done so far is by no means a full cleanup but luckily after reading your logs I don't see anything that should have us too concerned, other than keeping track of what you downloaded. That has all been covered by the other guys in this thread so we will skip that lesson.

First of all, can you post a picture of your installed programs? We need to remove any PUPs or other bad programs that could be causing issues.

Go to Start > Control Panel > Click "Uninstall a program" or "Programs and Features" then post a picture of that screen in your next post

 

[Neo11]

This is what I use.


Microsoft Security Essentials - Microsoft Windows



From you post #11 I have no idea what this means.

due to these issues it never went up more than 1%

I ment due to these lag spikes ... The scan has been stuck at 1 %. Never went any further even after 5 hours or more. And I have Microsoft essentials installed too. It just notifies it needs update(daily basis) nothing more . And shows no threats found you are protected.

 

[Neo11]

The process I've done now has been performed on safe mode since performing any action is taking too long on normal mode . Now after all these steps have been taken, the lag has reduced but still experiencing those in normal mode . If I play a movie or any video clip the audio is like in slow motion and all breaking up and gets stuck. If I connect LAN wire , this lag increases even more .

 

[Gator]

Try downloading Autoruns :: Autoruns for Windows

Unzip the folder > Extract "Autoruns.exe" to Desktop > Right-click on Autorun.exe on Desktop and Click Run as administrator

Right-click and delete all yellow entries.

I would also consider updating your LAN drivers from your Motherboards support site.

Also, can you post a picture of your installed programs for me?

 

[Neo11]

Here are the list of programs...
Also I have checked the website of Sony with original drivers and I have the same one's installed.

 

[Gator]

I would still update the driver just to make sure its running properly. Try removing Vaio Smart Network and see if that is possibly causing problems. I don't really see anything that should cause so many problems.

Maybe you can download and run CCleaner

Run the cleaner
After you run the cleaner, Click on Registry
Run the registry tool and make sure you create a backup when asked to.. Then fix all issues it finds.

Also, just for fun, run and sfc scan
http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html