IRQL not less or equal crashes

[aroc]

for about the last month my computer has been crashing (producing the BSOD) at random times with no apparent (or at least not to me) cause. I've run memory and virus checks and everything seems to be normal. Any help is greatly appreciated.

I am running windows 7 x64 full retail. the computer/OS were purchased quite recently, in July. Thanks in advance.

P.S. I tried to upload the health report (as a html.) but it keeps saying the file is invalid. everything passed the report.

 

[zigzag3143]

for about the last month my computer has been crashing (producing the BSOD) at random times with no apparent (or at least not to me) cause. I've run memory and virus checks and everything seems to be normal. Any help is greatly appreciated.

I am running windows 7 x64 full retail. the computer/OS were purchased quite recently, in July. Thanks in advance.

P.S. I tried to upload the health report (as a html.) but it keeps saying the file is invalid. everything passed the report.

Easy your Kaspersky. Remove and replace with Microsoft security essentials


http://support.kaspersky.com/downloads/utils/kavremover10.zip


Microsoft Security Essentials - Free Antivirus for Windows

 

[aroc]

thanks!

thanks both for the quick response and quick solution. the removal tool wouldn't work so I just uninstalled it through the control panel. was the problem kaspersky itself or some incompatibility with the system?

cheers!

 

[zigzag3143]

thanks both for the quick response and quick solution. the removal tool wouldn't work so I just uninstalled it through the control panel. was the problem kaspersky itself or some incompatibility with the system?

cheers!

As usual I suspect it was some interaction between drivers, but the DMP file pointed to Kas. Sometimes analyzing DMP files is art and sometimes science, but in your case there was a direct link.

Good luck and let us know if you need assistance.