IRQl_NOT_LESS_OR_EQUAL Random BSOD in 3 weeks old ACER 5755G Laptop

[aaron6530]

Got a new acer laptop. But have been experiencing BSODs. They are non frequent. Laptop runs fine. Can play games etc. But random BSODs are becoming irritating now. Used acer recovery and recovered windows. Recently installed K-Lite Mega Codec Pack. Then while playing a game encountered IRQL_NOT_LESS_OR_EQUAL BSOD.
My OS is Windows 7 Home Basic x64 OEM. Havent installed anything new for now except some games. Also I cant find the ''save as'' option under perfmon so couldnt uplaod performance report.

 

[Azo]

This link will throw some light: Error Message:

And here is a repair guide:

 

[JMH]

Your McAfee probably caused your crashes...

McAfee is a frequent cause of BSOD's.
Please remove and replace it with Microsoft Security Essentials AT LEAST TO TEST!

http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe

Microsoft Security Essentials - Free Antivirus for Windows

 

[aaron6530]

thanks dude. But the mcafee i am using was preinstalled when i got the laptop.

 

[JMH]

You asked for advice.
It has been given.
Up to you to take it or not.

 

[zigzag3143]

thanks dude. But the mcafee i am using was preinstalled when i got the laptop.

BSOD'S are a combination of things. No one thing usually causes them. McAffee may have existed perfectly until you updated or installed something else recently which conflicts with it. We can only recommend the most frequent causes of BSOD's to try and get you working asap.

 

[aaron6530]

thanks. M going to uninstall Mcafee. Do i need any tool to completely remove McAfee, like the one needed to completely remove Norton? If yes then from where can i get it?

 

[zigzag3143]

thanks. M going to uninstall Mcafee. Do i need any tool to completely remove McAfee, like the one needed to completely remove Norton? If yes then from where can i get it?

You do and it is listed in post #3

 

[aaron6530]

oh! Thanx alot. Will do what u all suggested and keep you updated

 

[aaron6530]

laptop seems to be working fine. Played games for about 3 hours. Thanx alot JMH and zigzag3143 will keep you updated in case anything happens

 

[JMH]

Keep us posted on progress there please.
Good luck!

 

[aaron6530]

Laptop is working fine for now. Played for another 4 hours. Will keep you updated

 

[zigzag3143]

Laptop is working fine for now. Played for another 4 hours. Will keep you updated

Good news and let us know if we can help

 

[aaron6530]

Just wanted to ask what does ''windows could not be optimized to run on this system's hardware'' error mean(encountered when setting up windows 7 after install)? Thanx in advance!!!!

 

[zigzag3143]

Just wanted to ask what does ''windows could not be optimized to run on this system's hardware'' error mean(encountered when setting up windows 7 after install)? Thanx in advance!!!!

"optimized" what are you using to optimize it?

 

[aaron6530]

i encountered this when recovering windows through acer erecovery the second time. It happened much before the events ive posted in this current thread. I experienced bsods a while after when i installed ultra iso and updating windows when i got the machine. I mean at that time the bsods were random. I recovered windows then the bsods stopped. Then again while installing a .net framework 4 windows update the system crashed with a bsod. This time the recovery failed with the error that i posted that ''windows could not be configured to run on this systems hardware''(sorry it was not 'optimized'). So i reinstalled windows using a disc i had of windows 7 ultimate 32-bit. Windows installed successfully. After that when i ran recovery to get the OEM version of acer it was successful. After that i got the IRQL NOT LESS OR EQUAL BSOD for which jmh advised to remove mcafee. And nw the machine is fine. So this is the history of the machine. So was just curious about that error i encountered before. sorry the error was ''windows could not be configured to run on this systems hardware''. Thanx in advance

 

[aaron6530]

another bsod. Ive added the latest dump files. Thanx in advance!!!!

 

[JMH]

I note McAfee is still on your system...

As stated before
McAfee is a frequent cause of BSOD's
Remove and replace it with Microsoft Security Essentials AT LEAST TO TEST!

http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe

Microsoft Security Essentials - Free Antivirus for Windows

 

[aaron6530]

i removed mcafee with the mcafee removal tool. How do i go on to completely remove it now since i have already uninstalled it with the tool???? Thanx in advance!!!!

 

[aaron6530]

is there any way to confirm whether it has been removed or not???? Thanx in advance!!