i did a manual download of the update and thanks to sir flavius' suggestion, my office is updated.

but my question still pertains, how did my windows firewall got turned off? i do not have a third party firewall since i trust windows firewall enough to do it for me. any ideas how it got turned off? and as to system security, i use kaspersky internet security, malwarebytes, superantispyware and spyware blaster. i scan my system atleast once every two weeks using the first three programs and i only visit safe sites.