Hi, tried to install a sticky notes app called 'stickies, on my laptop, so I can put reminders on my screen, and got the following error message - The application has failed to start because its side-by-side configuration is incorrect. Please see the application event log or use the command-line sxstrace.exe tool for more detail.
I didn't follow instructions about command line, as that's out of my depth.
I got the following response from the developer, and as all the versions of Microsoft Visual C++ on my Win 7 64bit machine are (X64), I would like to know if I can safely install an (x86) version alongside, as he advises? Thanks, Jay
KB00085 - Error about side-by-side configuration being incorrect
When you try to install, or run Stickies you get an error message:
The application has failed to start because its side-by-side configuration is incorrect. Please see the application event log or use the command-line sxstrace.exe tool for more detail.
Fix
Download and install the Microsoft Visual C++ 2008 Redistributable Package (x86)
Explanation
Stickies 8 (and its installer) is written in Visual Studio 2008, and it uses MFC. The files which this compiler produces are reliant on some library files which can be found either already in Windows, or at the above link. If you're interested, they can be found at c:\windows\winsxs in these directories:
x86_Microsoft.VC90.CRT_1fc8b3b9a1e18e3b_9.0.30729.4148_x-ww_d495ac4e
x86_Microsoft.VC90.MFCLOC_1fc8b3b9a1e18e3b_9.0.30729.4148_x-ww_15fc9313
x86_Microsoft.VC90.MFC_1fc8b3b9a1e18e3b_9.0.30729.4148_x-ww_a57c1f53
Depending on the version of Windows you're using, the reason for their absence is different:
I didn't follow instructions about command line, as that's out of my depth.
I got the following response from the developer, and as all the versions of Microsoft Visual C++ on my Win 7 64bit machine are (X64), I would like to know if I can safely install an (x86) version alongside, as he advises? Thanks, Jay
KB00085 - Error about side-by-side configuration being incorrect
When you try to install, or run Stickies you get an error message:
The application has failed to start because its side-by-side configuration is incorrect. Please see the application event log or use the command-line sxstrace.exe tool for more detail.
Fix
Download and install the Microsoft Visual C++ 2008 Redistributable Package (x86)
Explanation
Stickies 8 (and its installer) is written in Visual Studio 2008, and it uses MFC. The files which this compiler produces are reliant on some library files which can be found either already in Windows, or at the above link. If you're interested, they can be found at c:\windows\winsxs in these directories:
x86_Microsoft.VC90.CRT_1fc8b3b9a1e18e3b_9.0.30729.4148_x-ww_d495ac4e
x86_Microsoft.VC90.MFCLOC_1fc8b3b9a1e18e3b_9.0.30729.4148_x-ww_15fc9313
x86_Microsoft.VC90.MFC_1fc8b3b9a1e18e3b_9.0.30729.4148_x-ww_a57c1f53
Depending on the version of Windows you're using, the reason for their absence is different:
- Windows 8 64-bit: The library files which Stickies relies on are present in a fresh install of all versions of Windows from XP onwards, except Windows 8 64-bit. They're there in Windows 7 64-bit, and in Windows 8 32-bit ... but not Windows 8 64-bit. If I ever got the chance, I'd like to ask someone at MS why this is.
- Any other version: Something is (probably) wrong with your side-by-side configuration. All other versions of Windows have the above files installed by default - I know because I installed them all to check! Something has changed on your setup which has affected SXS. Luckily, the above download solves the issue.
My Computer
At a glance
windows 7 64 bit home premiumRadeon 63104GBAMD Brazos
- Computer type
- Laptop
- Computer Manufacturer/Model Number
- Asus
- OS
- windows 7 64 bit home premium
- CPU
- Radeon 6310
- Memory
- 4GB
- Graphics Card(s)
- AMD Brazos
- Antivirus
- Kaspersky
- Browser
- Firefox
rb: type sticky notes in the search.