Is My new Ram Causing BSOD

[du5t1n]

HI All,

I am very new to all this computer stuff and need a little help.

Two weeks ago I changed my ram on my computer from 3gb of ddr2 pc2 5300 (667mhz) to 2gb of ddr2 pc2-6400 (800mhz). This was not brand new. I had no problems. Then Tuesday (6th MAy) I added another 4gb ram exactly the same brand OCZ pc2 -6400 (800mhz) so three sticks of OCZ 2gb gold edition ram [email protected]. (all used not new)

Now in the matter of two days I have three BSOD. I am guessing it is a fault with one or both of these sticks and currently running the system on each one individually to see.

All three blue screens have had different issues

ntfs.sys
fltmgr.sys
ntoskrnl.exe

I am running Windows home 64 bit edition, service pack 1

 

[VistaKing]

Hi du5t1n and welcome to SevenForums

Take a look at the link below

:ar: http://www.sevenforums.com/bsod-help-support/96879-blue-screen-death-bsod-posting-instructions.html

 

[Kaktussoft]

HI All,

I am very new to all this computer stuff and need a little help.

Two weeks ago I changed my ram on my computer from 3gb of ddr2 pc2 5300 (667mhz) to 2gb of ddr2 pc2-6400 (800mhz). This was not brand new. I had no problems. Then Tuesday (6th MAy) I added another 4gb ram exactly the same brand OCZ pc2 -6400 (800mhz) so three sticks of OCZ 2gb gold edition ram [email protected]. (all used not new)

Now in the matter of two days I have three BSOD. I am guessing it is a fault with one or both of these sticks and currently running the system on each one individually to see.

All three blue screens have had different issues

ntfs.sys
fltmgr.sys
ntoskrnl.exe

I am running Windows home 64 bit edition, service pack 1

http://www.sevenforums.com/tutorials/715-memory-diagnostics-tool.html
and/or Download - Pre-Compiled Bootable ISO (.zip) from Memtest86+ - Advanced Memory Diagnostic Tool

 

[du5t1n]

apologies for not giving you the requested information. I shall do so later.

I have now updated with attachment

 

[du5t1n]

updated with zip file

 

[cipley]

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 34, {50853, fffff8800397e508, fffff8800397dd60, fffff80002ca80e1}

*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : memory_corruption ( nt!MmUnmapViewInSystemCache+d1 )

Followup: MachineOwner
---------

2: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

CACHE_MANAGER (34)
    See the comment for FAT_FILE_SYSTEM (0x23)

...........

SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  nt!MmUnmapViewInSystemCache+d1

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

DEBUG_FLR_IMAGE_TIMESTAMP:  4fa390f3

STACK_COMMAND:  .cxr 0xfffff8800397dd60 ; kb

IMAGE_NAME:  memory_corruption

FAILURE_BUCKET_ID:  X64_0x34_nt!MmUnmapViewInSystemCache+d1

BUCKET_ID:  X64_0x34_nt!MmUnmapViewInSystemCache+d1

Followup: MachineOwner
---------

it could be :shock:
make sure you do what Kaktussoft told you (memtest86+) to check the condition of your RAM

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000005, fffff8800185015c, fffff8800b970b80, 0}

*** ERROR: Symbol file could not be found.  Defaulted to export symbols for win32k.sys - 
Probably caused by : fltmgr.sys ( fltmgr!TreeInsert+40 )

Followup: MachineOwner
---------

fltmgr.sys is Microsoft Filesystem Filter Manager
you may want to run chkdsk /f /r from the command prompt and see if it find any errors
also run sfc /scannow to search for any corrupted file system, since win32k.sys seems corrupting your pool:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 19, {3, fffff8a004e9ebb0, fffff8a004e1ebb0, fffff8a004e9ebb0}

*** ERROR: Symbol file could not be found.  Defaulted to export symbols for win32k.sys - 
Probably caused by : Pool_Corruption ( nt!ExDeferredFreePool+cbb )

Followup: Pool_corruption
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

BAD_POOL_HEADER (19)
The pool is already corrupt at the time of the current request.
This may or may not be due to the caller.
The internal pool links must be walked to figure out a possible cause of
the problem, and then special pool applied to the suspect tags or the driver
verifier to a suspect driver.

 

[du5t1n]

I've set memtest to run whilst in work so it will have many tests will do the rest when I get home. thanks

 

[cipley]

take your time

 

[du5t1n]

ok I tried the sfc scannow and it got to 9% before stopping and saying windows resource protection could not perform the request operation.

I am in safe mode does that matter?

 

[VistaKing]

Run SFC /SCANNOW in normal mode.

Most services don't run in Safe Mode.

 

[du5t1n]

no issues on chkdsk

computer just bsod when running sfc scannow. bad pool header

 

[VistaKing]

Upload the dump file . By running the SF Diagnostic Tool once more and click on GRAB ALL . Someone will take a look at dmp file for you once more .

 

[du5t1n]

HI All,

First Thankyou for your time and effort in trying to figure out my computer problems, I bought my current computer from ebay two years ago (new) had no problems in that time. it came with a activiation code on the side but just read it and it says vista on it and it never dawned on me.

Now i have just discovered thanks to sfc scan now which showed corrupted files which it fixed, that infact the operating system is not genuine. So I hope with the purchase of a new operating system a genuine one my problems will go away.

once again thanks everyone i wont take up anymore of your time.

 

[cipley]

good thing you found an answer to your problem

hope you'll have better luck with the new OS