Is Older driver causing BSOD? How to fix?

garuda

New member
Power User
Local time
9:53 AM
Messages
89
I keep getting BSODs after a new install of a SIIG PCIe SATA adapter card. It only crashes when I run a CrystalMark or AS-SSD bench on the SSD connected to the new PCIe SATA card ports. I suspect it’s the driver, which is an old Microsoft driver from 2006 that W7 installed.

And when I try to install the latest SIIG driver, W7 ignores and states that the current (older) driver (2006) is the best driver. Can anyone tell from the BSOD screen whether it’s likely the older driver is causing the crash, before having to inspect the mini-dump or run 7Forum Sys Diagnostic?

And secondly, is there a way to force the latest SIIG driver to over-ride W7 and replace the old driver that W7 mistakenly thinks is the best one? Simply pointing the "Driver Updater" to the new driver location doesn’t seem to work.
 

Attachments

  • BSOD Screenshoot.JPG
    BSOD Screenshoot.JPG
    138.3 KB · Views: 1

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Homemade with cube tower
OS
Windows 7 Ultimate x64
CPU
2x - Xeon E5-2687W
Motherboard
ASUS Z9PE-D8 WS
Memory
128GB Kingston - (2ea kits – 4x16GB)
Graphics Card(s)
Gigabyte GTX-680 & EVGA GTX-Titan
Sound Card
Realtek ALC898 8-chan audio
Monitor(s) Displays
2ea - Samsung T260HD 25.5-Inch LCD HDTV / Monitors
Screen Resolution
1920x1200
Hard Drives
8 ea. Crucial & Samsung EVO 2TB SSDs; misc 4ea. 8TB external Seagate spinners.
PSU
Corsair AX-1200
Case
Lian-Li cube custom
Cooling
2x Dynatron R-17 - CPU Air sinks (160watts TDP)
Keyboard
HP slimline wireless
Mouse
Microsoft ARC
Internet Speed
Faster than a speeding bullet.
Antivirus
Norton Security 360 - 2020
Post it following the Blue Screen of Death (BSOD) Posting Instructions.

Dont forget to upload your MSINFO32.nfo file.

  1. Click on the start button
  2. Type "msinfo32" (without quotes) in the search bar of the start menu, click the resulting link. It will open the System Information window.
  3. File>Save. In the "File Name" filed, put "MSINFO32" (without Quote), give the save location to desktop, and click the "save" button.
  4. Give the time for processing, it will save a .nfo file on your desktop.
  5. Zip it, and upload it following the instruction.
It is important as we need to check the storage environment in depth.

Plus, Ataport.sys is most vulnerable to a special type of malware, called rootkit. Scan the system for possible virus infection with the following programs.

Let us know the results.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
..... Plus, Ataport.sys is most vulnerable to a special type of malware, called rootkit. Scan the system for possible virus infection with the following programs.


Thanks Arc! I have one question before proceeding. I have read that sometimes it can cause havoc if two different virus apps are run on the same PC. I already have Norton Internet Sec 2014; it sometimes hits on faux signatures – but I never know whether it’s a valid or false flag. Is it safe to run rootkit/virus utilities like TDSSKiler & Win Def Offline? Or should I turn Norton off during these rootkit scans? Does Norton have a rootkit proc that you know of?

Also, I still want to pursue this in learning about reading this mini-dump file & procedure you have suggested – but interestingly, when I removed the new PCIe SATA card, the BSODs went away. (I still have the old mini-dumps in the C-root dir to examine though.)
Thanks again!!
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Homemade with cube tower
OS
Windows 7 Ultimate x64
CPU
2x - Xeon E5-2687W
Motherboard
ASUS Z9PE-D8 WS
Memory
128GB Kingston - (2ea kits – 4x16GB)
Graphics Card(s)
Gigabyte GTX-680 & EVGA GTX-Titan
Sound Card
Realtek ALC898 8-chan audio
Monitor(s) Displays
2ea - Samsung T260HD 25.5-Inch LCD HDTV / Monitors
Screen Resolution
1920x1200
Hard Drives
8 ea. Crucial & Samsung EVO 2TB SSDs; misc 4ea. 8TB external Seagate spinners.
PSU
Corsair AX-1200
Case
Lian-Li cube custom
Cooling
2x Dynatron R-17 - CPU Air sinks (160watts TDP)
Keyboard
HP slimline wireless
Mouse
Microsoft ARC
Internet Speed
Faster than a speeding bullet.
Antivirus
Norton Security 360 - 2020
Both the programs run as standalone.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
Back
Top