Solved Is this a Ransomware webpage not a virus?

groze

Tester
Power User
VIP
Local time
12:54 PM
Messages
1,162
http://www.technicalsupport247.org/techsupport4o2/

Link disabled.

I keep getting this information on legit sites. I ran MSE, Several Online Scanner nothing found. Malwarebytes found nothing. I even removed MSE and installed AVG, nothing found.
 

My Computer My Computer

At a glance

W10 32 bit, XUbuntu 18.xx 64 bitIntel(R) Celeron(R) CPU G1620T @ 2.40GHz, 240...4GBIntel HD graphics
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell All in one Inspiron 2020
OS
W10 32 bit, XUbuntu 18.xx 64 bit
CPU
Intel(R) Celeron(R) CPU G1620T @ 2.40GHz, 2400 Mhz
Motherboard
Dell
Memory
4GB
Graphics Card(s)
Intel HD graphics
Sound Card
High Definition Audio Device
Monitor(s) Displays
20 inch Screen
Screen Resolution
W7=1280 x 720 & Linux Mint Xfce=1360 x 768
Hard Drives
500 GB hard drive
Keyboard
Usb
Mouse
Usb
Internet Speed
High-Speed
Antivirus
MSE
Browser
Main Browser Firefox
Other Info
I have done a clean install of Windows 7 using Dell re-installation disk (Dell sent me one). I also use Free Macrium reflect backup and restore.
Technical Support 247 is an independent online technical support provider for Third Party Products. It essentially provides services to its clients by remote access with the permission of its clients

Looks like a 'pay to fix problems that don't exist' scam, & they may gather personal info\credit card info in the process. There must be something on your pc that triggers that link, see if these can detect it:

Junkware Removal Tool Download
AdwCleaner Download
 

My Computer My Computer

At a glance

W7, W8.1
Computer type
Laptop
Computer Manufacturer/Model Number
Dell \ Lenovo\ HP \ Toshiba
OS
W7, W8.1
Antivirus
MSE, Malwarebytes
Browser
FF
I didn't fall for it. I am safe. I think this is just an annoying ad now with sound. I think my internet service provider may be providing that ad. Per forum rules remember we are not allowed to discuss ad blockers here.
 

My Computer My Computer

At a glance

W10 32 bit, XUbuntu 18.xx 64 bitIntel(R) Celeron(R) CPU G1620T @ 2.40GHz, 240...4GBIntel HD graphics
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell All in one Inspiron 2020
OS
W10 32 bit, XUbuntu 18.xx 64 bit
CPU
Intel(R) Celeron(R) CPU G1620T @ 2.40GHz, 2400 Mhz
Motherboard
Dell
Memory
4GB
Graphics Card(s)
Intel HD graphics
Sound Card
High Definition Audio Device
Monitor(s) Displays
20 inch Screen
Screen Resolution
W7=1280 x 720 & Linux Mint Xfce=1360 x 768
Hard Drives
500 GB hard drive
Keyboard
Usb
Mouse
Usb
Internet Speed
High-Speed
Antivirus
MSE
Browser
Main Browser Firefox
Other Info
I have done a clean install of Windows 7 using Dell re-installation disk (Dell sent me one). I also use Free Macrium reflect backup and restore.
Update, it was the most simplest solution to fix the issue. Delete my cookies.
 

My Computer My Computer

At a glance

W10 32 bit, XUbuntu 18.xx 64 bitIntel(R) Celeron(R) CPU G1620T @ 2.40GHz, 240...4GBIntel HD graphics
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell All in one Inspiron 2020
OS
W10 32 bit, XUbuntu 18.xx 64 bit
CPU
Intel(R) Celeron(R) CPU G1620T @ 2.40GHz, 2400 Mhz
Motherboard
Dell
Memory
4GB
Graphics Card(s)
Intel HD graphics
Sound Card
High Definition Audio Device
Monitor(s) Displays
20 inch Screen
Screen Resolution
W7=1280 x 720 & Linux Mint Xfce=1360 x 768
Hard Drives
500 GB hard drive
Keyboard
Usb
Mouse
Usb
Internet Speed
High-Speed
Antivirus
MSE
Browser
Main Browser Firefox
Other Info
I have done a clean install of Windows 7 using Dell re-installation disk (Dell sent me one). I also use Free Macrium reflect backup and restore.
This is not an ad, it's a classic 'your may have a virus' scareware scam with a twist of getting the potential victim calling them instead of they calling the victim (and not coming from any internet provider, if it was I'd change provider immediately :O)

As it appears when visiting legit sites it's something installed on the pc\in the browser, recommending to find\remove asap.

btw, here's a list of sites related to technicalsupport247.org > [email protected] - Email Data, Israel based.

What were the results from scans with the junk removal tools?


edit, saw your new post, very good you got rid of it, if it appears again take some steps to eradicate it for good!
 

My Computer My Computer

At a glance

W7, W8.1
Computer type
Laptop
Computer Manufacturer/Model Number
Dell \ Lenovo\ HP \ Toshiba
OS
W7, W8.1
Antivirus
MSE, Malwarebytes
Browser
FF
Just for information only. I am not disagreeing with you.
It may technically not be an ad but that how it is delivered. Somehow it sets a master cookie avoiding typical protection programs. Then it popus under what you a viewing. Since, it doesn't install software it is not detected by protection software. Most websites can play sound when you load, that is not detected either. It is just hoping you would fall for it and call the number. Which makes me feel sorry for people who do fall for it. I actually got a scam computer phone call twice in one day.


Further update,
Avg usb boot-time scan didn't find anything
Bitdefender 60-Second Virus Scanner didn't find anything as well.
That website address is now blocked in the host file.
 
Last edited:

My Computer My Computer

At a glance

W10 32 bit, XUbuntu 18.xx 64 bitIntel(R) Celeron(R) CPU G1620T @ 2.40GHz, 240...4GBIntel HD graphics
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell All in one Inspiron 2020
OS
W10 32 bit, XUbuntu 18.xx 64 bit
CPU
Intel(R) Celeron(R) CPU G1620T @ 2.40GHz, 2400 Mhz
Motherboard
Dell
Memory
4GB
Graphics Card(s)
Intel HD graphics
Sound Card
High Definition Audio Device
Monitor(s) Displays
20 inch Screen
Screen Resolution
W7=1280 x 720 & Linux Mint Xfce=1360 x 768
Hard Drives
500 GB hard drive
Keyboard
Usb
Mouse
Usb
Internet Speed
High-Speed
Antivirus
MSE
Browser
Main Browser Firefox
Other Info
I have done a clean install of Windows 7 using Dell re-installation disk (Dell sent me one). I also use Free Macrium reflect backup and restore.
Back
Top