itunes and quicktime not starting

AdventureDad

New member
Local time
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Every time i try to open itunes or quick time nothing happens.
Se error log below:

I have tried:
Msconfig suggestions on Itunes website - not working
uninstall and reinstall all apple applications - not working
Used windows compatibility mode (vista and XP) - not working

I would appreciate any help available as i am not able to sync my iphone any more.

My computer:
windows 7 ultimate 32 bit
Pentium dual core 2.5GHz
2x72 GB 10.000 rpm (Striped)
2x400 GB 7,200 rpm (mirrored)
GeForce GT 7800 Graphics card
- System

- Provider


[ Name] Application Error


- EventID 1000


[ Qualifiers] 0



Level 2


Task 100


Keywords 0x80000000000000

- TimeCreated


[ SystemTime] 2010-01-20T12:23:39.000000000Z



EventRecordID 2942


Channel Application


Computer



Security
- EventData


iTunes.exe


9.0.2.25


4afca401


unknown


0.0.0.0


00000000


c0000005


00301a10


218


01ca99cb61e8d479


C:\Program Files\iTunes\iTunes.exe


unknown


a31db89f-05be-11df-a0b9-001fd08134a0
 

My Computer

OS
windows 7 ultimate
CPU
Pentium dual core 2.5GHz
Motherboard
Gigabyte EP45-UD3P
Memory
4 GB
Graphics Card(s)
Nvidia GeForce GT 7800
Sound Card
Soundblaser X-fi
Monitor(s) Displays
Dell
Screen Resolution
1680 x 1050
Hard Drives
2x72 GB 10.000 rpm (Striped)
2x400 GB 7,200 rpm (mirrored)
Keyboard
yes
Mouse
Logitech
Every time i try to open itunes or quick time nothing happens.
Se error log below:

I have tried:
Msconfig suggestions on Itunes website - not working
uninstall and reinstall all apple applications - not working
Used windows compatibility mode (vista and XP) - not working

I would appreciate any help available as i am not able to sync my iphone any more.

My computer:
windows 7 ultimate 32 bit
Pentium dual core 2.5GHz
2x72 GB 10.000 rpm (Striped)
2x400 GB 7,200 rpm (mirrored)
GeForce GT 7800 Graphics card
- System

- Provider


[ Name] Application Error


- EventID 1000


[ Qualifiers] 0



Level 2


Task 100


Keywords 0x80000000000000

- TimeCreated


[ SystemTime] 2010-01-20T12:23:39.000000000Z



EventRecordID 2942


Channel Application


Computer



Security
- EventData


iTunes.exe


9.0.2.25


4afca401


unknown


0.0.0.0


00000000


c0000005


00301a10


218


01ca99cb61e8d479


C:\Program Files\iTunes\iTunes.exe


unknown


a31db89f-05be-11df-a0b9-001fd08134a0


Hi and welcome


I think you problem may lie in something called DEP> dep or data execution prevention. It is located in your system control panel>advanced settings>performance>dep. Normally it is set for MS applications only. If the all aps button is checked you should change it. If it is correct you can add the apps to the exceptions list. you can also turn it off. Instructions can be found here DEP - Enable or Disable - Vista Forums

Ken J+
 
Last edited:

My Computer

Computer Manufacturer/Model Number
HP Pavillion dv-7 1005 Tx
OS
Win 8 Release candidate 8400
CPU
[email protected]
Memory
4 gigs
Graphics Card(s)
Nvidia 9600M
Sound Card
HD built-in
Monitor(s) Displays
17" Wxga
Screen Resolution
1440x900
Cooling
none
Internet Speed
45Mb down 5Mb up
Hi Ken J+,
First apologies for the delay in replying to your post and thank you for your fast reply however when i tied to add iTunes to the list i got an error message.

DEP-error-message-with-i-tunes.jpg

not sure what to do next :huh: ?
Looking froward to the next post :)
 

My Computer

OS
windows 7 ultimate
CPU
Pentium dual core 2.5GHz
Motherboard
Gigabyte EP45-UD3P
Memory
4 GB
Graphics Card(s)
Nvidia GeForce GT 7800
Sound Card
Soundblaser X-fi
Monitor(s) Displays
Dell
Screen Resolution
1680 x 1050
Hard Drives
2x72 GB 10.000 rpm (Striped)
2x400 GB 7,200 rpm (mirrored)
Keyboard
yes
Mouse
Logitech
Have you tried an earlier version of itunes?
 

My Computer

Computer Manufacturer/Model Number
Lenovo ThinkPad T60
OS
Windows 7 Ultimate 64Bit
CPU
GenuineIntel Intel(R) Core(TM) DuoCore T2400 @ 1.83GHz
Motherboard
Intel(R) 82801G (ICH7 Family)
Memory
2.00 GB
Graphics Card(s)
Mobile Intel(R) 945 Express Chipset
Sound Card
SoundMAX Integrated Digital HD Audio
Monitor(s) Displays
ThinkPad Display
Screen Resolution
1400x1050
Hard Drives
100Gb SATA
Keyboard
Standard Keyboard
Mouse
HID-compliant Mouse
Internet Speed
Cable Broadband - 54Mbps
Other Info
Intel(R) PRO/1000 PL Network Connection
11a/b/g Wireless LAN Mini PCI Express Adapter
Have you tried an earlier version of itunes?

Hi,
I took your advice and tried version 7.6 and 8.0 but they did not work ether ...
 

My Computer

OS
windows 7 ultimate
CPU
Pentium dual core 2.5GHz
Motherboard
Gigabyte EP45-UD3P
Memory
4 GB
Graphics Card(s)
Nvidia GeForce GT 7800
Sound Card
Soundblaser X-fi
Monitor(s) Displays
Dell
Screen Resolution
1680 x 1050
Hard Drives
2x72 GB 10.000 rpm (Striped)
2x400 GB 7,200 rpm (mirrored)
Keyboard
yes
Mouse
Logitech

My Computer

Computer Manufacturer/Model Number
Samsung NP550P5C-S02IN
OS
Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
CPU
Intel® Core™ i7 Processor 3,610QM (2.30Hz, 6MB L3 Cach
Memory
8 GB
Graphics Card(s)
NVIDIA® GeForce® GT 650M 2GB Graphics, Optimus™ techno
Sound Card
SoundAlive™ JBL 3 Speakers (With sub-Woofer)
Monitor(s) Displays
39.62cm (15.6) SuperBright 300nit HD+ LED Display
Screen Resolution
1,600 x 900, Anti-Reflective
Hard Drives
1TB S-ATA II Hard Drive (5,400RPM)
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